Expert answers to common hospitality questions, practical solutions, and industry best practices to help you succeed.
Discover the role of an Aboyeur (Expediter) in a kitchen, focusing on their duties in coordinating orders and ensuring quality control in dish presentation.
Discover why accepting food deliveries close to their use-by dates is not recommended, even with discounts, and learn what to do if you receive short-dated items.
Learn what to do if frozen food deliveries show signs of defrosting. Reject items above -15¬įC and contact your supplier. Use Pilla to record delivery checks.
Discover the key responsibilities of a Head Waiter, including guest interaction, service management, and team supervision, to enhance your job descriptions.
Discover essential active service responsibilities for aboyeur job descriptions, covering order coordination, timing management, quality control, and communication during service.
Learn about active service responsibilities for AV technicians including live mixing, real-time troubleshooting, equipment monitoring, and professional client coordination during events.
Learn about active production responsibilities for Bakers, including dough mixing, fermentation management, shaping, oven operation, and quality control.
Learn how to define active service responsibilities for banquet server positions. Includes guest interaction duties, coordination tasks, and service delivery requirements.
Learn to define bellhop active service responsibilities including guest assistance, luggage handling, property coordination, and real-time service delivery for comprehensive job descriptions.
Learn essential restaurant host active service duties including guest management, seating coordination, reservation handling, and front-of-house oversight during service.
Learn essential restaurant supervisor active service responsibilities including team coordination, quality monitoring, customer service management, and operational oversight.
Discover key sommelier service duties including guest wine consultation, wine presentation and pouring, cellar management, and staff support during dining service.
Discover how to effectively outline career progression opportunities in a Chef de Partie job description, including promotions, skill development, and special projects.
Learn how to design food and beverage manager application procedures including qualification verification, culinary assessment, management evaluation, and reference checks.
Learn how to design hotel assistant manager application procedures including qualification verification, management assessment, leadership evaluation, and reference checks.
Learn how to design hotel revenue manager application procedures including portfolio requirements, interview stages, technical assessments, and executive selection.
Learn how to design kitchen porter application procedures including submission requirements, interview process, trial shifts, and onboarding for effective recruitment.
Learn how to design effective line cook application procedures including experience verification, skill assessment, trial shifts, and selection criteria for quality recruitment.
Learn how to design effective maitre d' application procedures including portfolio requirements, interview stages, practical assessments, and selection criteria for quality recruitment.
Discover when and how to use a walk-in fridge for cooling hot food safely, including common misconceptions and necessary precautions.
Explore key responsibilities for concierges in hotel settings, including guest arrival, orientation, and the differences in roles between boutique and large hotels.
Discover how to effectively describe personality and cultural fit in a Head Chef job description, avoiding vague terms and focusing on specific traits.
Learn how to identify who might be harmed in a kitchen risk assessment, including staff and visitors, and the importance of specific injury descriptions.
Learn effective strategies for assigning kitchen cleaning tasks in hospitality, including role-based task distribution and integrating cleaning into daily routines.
Explore how to define autonomy in a Restaurant Assistant Manager job description, balancing leadership with team collaboration and decision-making responsibilities.
Learn how to assess Aboyeur availability and scheduling flexibility. Expert guidance on evaluating shift preferences and coordination commitment requirements.
Learn effective techniques for discussing baker availability and scheduling requirements. Discover how to assess early morning commitment, weekend flexibility, and seasonal workload acceptance.
Explore how to craft a Bar Manager job description that reflects your bar's unique team culture, highlighting the importance of personality alongside professional experience.
Discover how to effectively specify experience requirements in a Bar Supervisor job description to attract suitable candidates.
Learn about the essential post-service responsibilities for a Bar Supervisor, including closing procedures, reporting, and preparing the bar for the next day.
Explore the vital role of barbacks during active bar service, highlighting their responsibilities in restocking, cleaning, and supporting bartenders to enhance service efficiency.
Discover how to craft a compelling Barback job description that highlights your bar's unique qualities, culture, and values to attract the right candidates.
Discover the essential pre-service tasks for Barbacks, including restocking, preparation, and setting up bar stations, to ensure efficient bar operations.
Discover effective interview questions for baristas that assess real-world skills in customer service, teamwork, and coffee making, along with tips on using behavioural questions.
Learn how to craft a barista job description that aligns with your café's specific service style and coffee service demands.
Explore what to include in a barista practical trial, the ideal duration for the trial, and key tasks to assess, debunking common misconceptions.
Discover how to craft an engaging opening for a Bartender job description to attract the right candidates, highlighting your venue's unique characteristics.
Discover how to create a standout bartender job description by incorporating unique venue-specific details, cocktail lists, and themes to attract the right candidates.
Explore how to effectively communicate shift patterns and scheduling in a bartender job description to attract suitable candidates.
Discover how to craft a compelling Head Waiter job description by effectively outlining both monetary and non-monetary benefits to attract the right candidates.
Explore effective benefits for Barbacks, including both monetary and non-monetary perks, and learn how these can attract and retain staff.
Explore effective benefits to include in waiter/waitress job descriptions to attract quality candidates, enhance job satisfaction, and improve retention.
Discover effective control measures for managing front of house risks in hospitality, including simple, cost-effective strategies and regular review practices.
Discover how to effectively describe the ideal barista personality traits in a job description, ensuring a great fit with your café's team and service style.
Discover the essential personality traits for a Kitchen Porter, including stamina and efficiency, and why specific traits are crucial over vague terms like "team player."
Discover how to craft a precise Bar Manager job description, focusing on clear responsibilities and tailoring it to your venue's specific needs to attract suitable candidates.
Discover how to craft an effective Barback job description by detailing your venue's unique characteristics, service style, and work environment to attract suitable candidates.
Learn how to prevent bias in Aboyeur interviews. Expert guidance on objective assessment, fair evaluation, and consistent coordination leadership evaluation.
Learn strategies to prevent hiring bias in baker interviews. Discover objective assessment methods for technical skills, schedule compatibility, and craft competency evaluation.
Learn the correct temperatures for commercial dishwashers to ensure food safety, and find out what to do if your dishwasher malfunctions.
Discover effective methods to cool hot food safely without a blast chiller and learn about the risks of improper cooling techniques.
Discover essential food safety cooking temperatures and practices to prevent foodborne illnesses, including correct handling and equipment use.
Discover how to craft a compelling barista job description by clearly defining your cafe's type, service style, and unique role aspects to attract suitable candidates.
Learn how to manage Aboyeur candidate questions effectively. Expert guidance on providing information, addressing concerns, and evaluating question quality.
Learn effective approaches to answering baker candidate questions. Discover how to address concerns about working conditions, career development, and baking opportunities professionally.
Discover how to accurately include menu development roles in a Commis Chef job description, highlighting creativity and collaboration with senior chefs.
Learn how to articulate career progression paths, training opportunities, and professional development options for aboyeur positions to attract ambitious candidates.
Learn how to communicate career advancement pathways, technical training opportunities, and professional development for AV technician positions to attract ambitious candidates.
Learn how to present Baker career development paths, training opportunities, skill advancement, and progression routes within bakery operations.
Learn how to showcase career advancement opportunities and professional development for banquet server positions. Includes progression paths and skill development programmes.
Learn to present bellhop career growth and development opportunities including advancement paths, skill development, training programmes, and progression prospects for effective job descriptions.
Learn how to communicate restaurant host advancement pathways including promotion opportunities, skill development, training programmes, and hospitality career progression.
Learn how to showcase restaurant supervisor career advancement including management progression, skills development, leadership training, and promotional pathways.
Discover sommelier career progression pathways including head sommelier roles, wine director positions, certification advancement, and educational opportunities in fine dining.
Learn how to outline hotel revenue manager advancement opportunities including executive development, strategic leadership, and industry progression pathways.
Learn how to outline kitchen porter advancement opportunities including promotion pathways, skill development, training programmes, and long-term career growth.
Discover how to enhance a sommelier job description by outlining clear career progression paths, including leadership roles and professional development opportunities.
Explore essential end-of-shift responsibilities for Catering Assistants, including cleaning, restocking, and the importance of training for efficient operations.
Explore the key service responsibilities of a Catering Assistant, including setting up, managing food displays, guest interaction, and maintaining cleanliness during events.
Learn how to specify line cook certifications including food safety training, culinary credentials, health permits, and professional development requirements.
Learn how to specify maitre d' certifications including wine qualifications, hospitality credentials, food safety training, and professional development requirements.
Ensure agency workers have valid food hygiene certificates before handling food. Learn about the required training levels for different roles.
Check and record freezer temperatures twice daily to maintain the ideal -18C (0F) or below. Use Pilla's pre-built task for proper record-keeping.
Learn how to maintain optimal fridge temperatures for food safety, including checking temperatures twice daily, keeping fridges at 3-5C, and what corrective actions to take if temperatures exceed safe limits.
Learn how to check tins during food deliveries, including what to look for and how long you can leave them out before storing them away. Use our free template to record your checks.
Discover why specific checklist tasks are crucial for effectiveness, the issues with vague items like 'Check fridges', and the three essential elements every task should include.
Explore essential pre-service checks for dining areas, including table setup, cutlery polishing, and adjusting lighting and music for optimal guest experience.
Discover essential pre-opening checks for restaurant guest toilets, including cleanliness, functionality, and stock levels, to enhance guest experience and hygiene ratings.
Explore key responsibilities of a Chef de Partie, including dish preparation, kitchen team coordination, and maintaining high service standards.
Explore essential guidance on including precise pay and benefits in a Chef de Partie job description to attract well-suited candidates.
Explore the role of a Chef de Partie, including their responsibilities, the variety of Station Chef types, and the career progression opportunities in the culinary field.
Explore the versatile role of a Chef de Tournant, a key figure in the kitchen who adapts to various culinary stations, ensuring smooth operations and high-quality food preparation.
Learn what to do if chilled food arrives above 8°C from a supplier, including rejecting the delivery and documenting the issue in Pilla.
Learn the proper way to clean and sanitise a food probe thermometer to prevent cross-contamination and ensure accurate temperature readings. Inspect for damage during cleaning.
Learn how to clean your freezer properly to maintain optimal temperature and prevent high energy bills. Regular cleaning is key to extending appliance life.
Discover the correct methods for cleaning high-risk kitchen equipment like slicers, mixers, and dishwashers to prevent food contamination and ensure hygiene.
Discover essential PPE for safely cleaning coffee machines, including heat-resistant gloves and goggles, and learn why COSHH training is crucial.
Discover how to effectively log and follow up on kitchen cleaning tasks in hospitality, ensuring high standards and accountability.
Learn how to effectively detail cleaning responsibilities in a Catering Assistant job description to attract suitable candidates and set clear expectations.
Discover how to effectively group kitchen cleaning tasks by frequency—daily, weekly, monthly, and less frequent—to enhance safety and efficiency.
Discover how to effectively update and improve your hospitality business's cleaning schedule by involving team feedback and regularly reviewing cleaning practices.
Learn how to properly clean and sanitise your food probe thermometer to prevent cross-contamination and ensure accurate temperature readings. Regular maintenance is key.
Discover how to write clear and specific FOH cleaning tasks to eliminate confusion and ensure consistent cleaning standards in your restaurant.
Learn the do's and don'ts of covering food in display fridges to maintain food safety and prevent contamination.
Discover the essential closing and cleaning duties for a Chef de Partie, including sanitation responsibilities and setting expectations for end-of-day routines.
Discover the importance of securing commercial coffee machines in place for safety, and learn the correct setup to prevent accidents and ensure stability.
Discover the importance of conducting a coffee machine risk assessment in hospitality to ensure safety, legal compliance, and prevent potential hazards.
Discover essential daily safety and performance checks for coffee machines, including common misconceptions and the importance of using a checklist.
Explore the importance of regular servicing for commercial coffee machines, recommended every 3 to 6 months, and the necessity of using qualified technicians.
Discover the importance of task lighting for coffee machines, essential safety signage, and the recommended frequency for checks to ensure a safe working environment.
Discover if your commercial coffee machine requires a Written Scheme of Examination under the Pressure Systems Safety Regulations 2000.
Discover essential tasks for Commis Chefs in preparation, service, and post-service cleaning to ensure efficient kitchen operations and hygiene standards.
Explore the role of a Commis Chef, their essential tasks in the kitchen, the importance of their foundational work, and career progression opportunities.
Explore the essential end-of-shift responsibilities for Barbacks, including deep cleaning, restocking, and securing the bar, and how to effectively communicate these tasks in job descriptions.
Learn to avoid critical line cook job description errors including vague requirements, unrealistic expectations, inadequate compensation, and poor kitchen representation.
Learn to avoid critical maitre d' job description errors including vague requirements, unrealistic expectations, inadequate compensation, and poor cultural representation.
Explore the key post-service responsibilities of a bartender, including cleaning, restocking, and preparing for the next day, and why detailing these in job descriptions is crucial.
Discover key areas and items in your kitchen that are frequently overlooked during cleaning, raising the risk of bacterial contamination.
Discover how to effectively communicate career advancement opportunities in a Barback job description, including training and realistic growth pathways.
Explore effective strategies for communicating pay and benefits in an Executive Chef job description to attract top talent.
Learn how to assess Aboyeur communication abilities effectively. Expert guidance on evaluating coordination communication, leadership clarity, and adaptability skills.
Learn specific techniques for assessing baker communication abilities. Discover how to evaluate their skills in timing coordination, quality reporting, and technical instruction delivery.
Learn how to detail communication requirements, language skills, and verbal abilities needed for effective aboyeur coordination in professional kitchen environments.
Learn how to define communication requirements, language skills, and professional interaction abilities for AV technician positions in diverse hospitality environments.
Learn how to specify communication requirements for Baker roles, including team coordination, safety communication, and language proficiency needs.
Learn how to define communication requirements and language skills for banquet server positions. Includes guest interaction abilities, team communication, and multilingual considerations.
Learn to describe bellhop communication and language skills including multilingual abilities, cultural sensitivity, professional interaction, and guest service communication for comprehensive job descriptions.
Learn essential restaurant host communication requirements including verbal proficiency, listening skills, multilingual abilities, and professional interaction expectations.
Learn essential restaurant supervisor communication requirements including verbal proficiency, written skills, multilingual abilities, and interpersonal communication expectations.
Learn essential sommelier communication requirements including wine vocabulary mastery, multilingual capabilities, guest education approaches, and team coordination skills.
Learn essential communication skills for hotel revenue manager positions including stakeholder engagement, presentation abilities, and strategic influence capabilities.
Learn essential communication skills for kitchen porter positions including team coordination, instruction following, problem reporting, and professional interaction.
Learn how to outline essential line cook communication abilities including kitchen coordination, order calling, team interaction, and professional dialogue for operations.
Learn how to outline essential maitre d' communication abilities including multilingual capabilities, diplomatic skills, guest relations, and professional presentation.
Explore the essential communication skills for a Restaurant Assistant Manager, including verbal, written, and non-verbal abilities, and common misconceptions.
Learn effective communication strategies for hotel assistant manager positions including internal coordination, guest relations, vendor management, and stakeholder engagement.
Discover how to effectively incorporate your company culture into a Catering Assistant job description to attract the right candidates.
Learn how to effectively communicate kitchen values, learning environment, teamwork culture, and professional development commitment for line cook recruitment.
Learn how to effectively communicate establishment values, service philosophy, team culture, and professional development commitment for maitre d' recruitment and cultural fit.
Explore how Martyn's Law compliance requirements differ for small and large hospitality venues, focusing on security measures and emergency procedures.
Discover the legal and operational consequences for hospitality businesses failing to comply with Martyn's Law, including fines, notices, and potential closure.
Learn essential employment terms for food and beverage manager positions including contract types, compensation packages, working arrangements, and benefits.
Learn essential employment terms for hotel assistant manager positions including contract types, compensation packages, working arrangements, and employment benefits.
Discover essential control measures for kitchen risk assessments, including the differentiation between existing and additional controls, and the importance of detailed, tailored safety measures.
Learn about scientifically proven time-temperature combinations to ensure food safety and how to implement effective food handling practices.
Discover essential food safety practices, including correct cooking temperatures and handling guidelines to prevent contamination and ensure meals are safe to consume.
Discover essential food safety tips including correct cooking temperatures, handling practices, and equipment usage to prevent foodborne illnesses.
Discover how increasing the surface area of food can accelerate cooling, enhancing food safety by reducing the risk of bacterial growth.
Understand why you should not cool and reuse leftover hot held food due to safety risks and potential bacterial growth.
Discover effective methods for cooling rice, pasta, and vegetables using cold water, including the importance of water temperature and agitation.
Learn the importance of maintaining detailed cooling records in the kitchen for all food types, documenting blast chiller faults, and recording corrective actions.
Discover how to craft a Restaurant Manager job description that includes essential responsibilities for daily operations, staff management, and financial tasks.
Learn how to structure bellhop responsibilities including luggage assistance, guest services, hotel coordination, and property support for comprehensive job descriptions.
Explore the key responsibilities for a Catering Assistant, differences in pre-service duties in various settings, and the importance of clear task definitions.
Discover how to effectively list core responsibilities for a Commis Chef, focusing on preparation, service, and closing tasks for clear job expectations.
Explore the key responsibilities for an Executive Chef, including overseeing kitchen operations, menu development, and staff management, to enhance job descriptions.
Learn essential food and beverage manager responsibilities including operational management, team leadership, quality control, financial oversight, and guest service excellence.
Learn essential elements to include in a Head Chef job description, covering culinary innovation, team management, and operational duties.
Learn essential hotel assistant manager duties including operational oversight, team leadership, guest service management, and administrative responsibilities.
Learn essential hotel revenue manager duties including pricing strategy, yield management, forecasting, competitive analysis, and performance optimisation.
Learn essential kitchen porter duties including dishwashing, cleaning, equipment maintenance, waste management, and kitchen support for professional operations.
Learn essential line cook duties including food preparation, cooking execution, quality control, kitchen maintenance, and teamwork for professional kitchen operations.
Learn essential maitre d' duties including dining room leadership, guest relations management, staff supervision, and luxury service coordination for fine dining establishments.
Learn essential restaurant host duties including guest greeting, seating management, reservation coordination, and front-of-house operations for comprehensive job descriptions.
Learn essential restaurant supervisor core responsibilities including team management, operational oversight, quality control, and customer service leadership.
Explore the essential responsibilities for a sommelier, including wine knowledge, inventory management, and guest interaction, plus common misconceptions about the role.
Learn how to organise and present core aboyeur responsibilities effectively, covering order coordination, quality control, and communication duties in job descriptions.
Learn how to structure AV technician responsibilities including equipment setup, live event technical support, system maintenance, and client coordination duties.
Learn how to structure Baker responsibilities into production stages, from pre-preparation through active baking to quality control and completion.
Learn how to organise and present core responsibilities effectively for banquet server positions. Includes guidance on responsibility categorisation and priority setting.
Learn how to test your food probe thermometer in cold water for accuracy. Discover what a failed test means and how to record it in Pilla.
Learn how to properly test your food probe thermometer in boiling water. The correct temperature reading should be between 99°C and 101°C. Follow these steps for accurate results.
Maintain optimal freezer temperature at -18C (0F) for food safety. Regularly check temperature, avoid overloading, and keep seals clean to ensure efficiency.
Discover how to maintain the correct temperatures in commercial dishwashers for optimal cleanliness and safety, including essential maintenance tips.
Discover the essential time and temperature combinations for safely cooking foods to prevent foodborne illnesses, and learn best practices for food handling.
Explore the specific reheating temperatures required for food safety, and learn about the procedures and records needed for compliance.
Understand what Critical Control Points (CCPs) are in a HACCP system, how they are determined, and why they are essential for food safety management.
Discover essential FOH cleaning tasks to perform after each guest, including sanitising touchpoints and ensuring high chairs meet hygiene standards.
Understand the importance of critical limits in food safety, how they are set based on scientific research, and their role in HACCP compliance.
Learn how to evaluate Aboyeur cultural fit effectively. Expert guidance on assessing team integration, leadership style alignment, and brigade dynamics compatibility.
Discover how to evaluate cultural fit for baker candidates. Learn specific techniques to assess teamwork, early morning dedication, and alignment with your bakery's work culture and values.
Discover how to effectively outline customer service expectations in a Catering Assistant job description, ensuring candidates understand both kitchen and front-of-house roles.
Learn how to describe customer service responsibilities, quality standards, and guest satisfaction focus for aboyeur positions in job descriptions effectively.
Learn how to communicate customer service expectations, client interaction requirements, and hospitality standards for AV technician roles in venue environments.
Learn when and how to include customer service requirements for Baker roles, balancing production focus with customer interaction expectations.
Learn how to highlight customer service excellence and guest satisfaction priorities for banquet server positions. Includes celebration enhancement and personalised service approaches.
Learn to emphasise bellhop customer service focus including guest interaction excellence, service recovery protocols, personalised attention, and hospitality standards for comprehensive job descriptions.
Learn how to highlight restaurant host guest service excellence including first impressions, hospitality standards, satisfaction monitoring, and experience enhancement.
Learn how to define restaurant supervisor customer service expectations including guest satisfaction, complaint resolution, service quality standards, and team guidance.
Learn how to define sommelier customer service standards including wine consultation excellence, guest education approaches, and personalized recommendation strategies.
Explore essential daily FOH cleaning tasks to maintain hygiene and guest confidence, including wiping, polishing, and restocking, as outlined by Pilla Founder Liam Jones.
Discover essential daily kitchen cleaning tasks including sanitising food contact surfaces and overlooked areas, with a focus on maintaining hygiene.
Learn the correct methods for date labelling and storing cooled food, including the importance of covering food before refrigeration.
Explore how to identify potential risks for staff, customers, and visitors in front of house operations, and the common misconceptions in risk assessments.
Learn how to make effective hiring decisions for Aboyeur positions. Expert guidance on comparing candidates, weighing criteria, and selecting optimal coordination leaders.
Learn effective decision-making processes for baker candidate selection. Discover how to evaluate technical skills, cultural fit, and long-term potential for bakery success.
Explore essential cooking temperatures and safety practices to prevent foodborne illnesses, ensuring all food is cooked to safe, bacteria-reducing levels.
Learn how to define essential and desirable traits for a Barista, and why using a requirements table can streamline your hiring process.
Discover how to define the ideal personality traits and cultural fit for a Sous Chef in your job description to enhance team integration and kitchen success.
Explore the key pre-service responsibilities for waitstaff and why detailing them in job descriptions is crucial for restaurant success.
Learn the importance of defrosting your freezer, whether manually or using auto-defrost, and how to handle food safely during the process.
Explore the key departure responsibilities for a concierge, including managing check-outs, handling feedback, and ensuring a memorable guest experience.
Discover how to effectively describe essential personality traits in a bartender job description to enhance team dynamics and customer service.
Discover key desirable skills for a Bar Manager, including craft beer knowledge and event planning, to enhance your job description and attract top talent.
Discover essential skills for a Concierge role, including strong communication, technical proficiency, multilingual capabilities, and local area knowledge.
Discover how to detail customer service expectations in a Restaurant Assistant Manager job description to enhance guest experiences and manage feedback effectively.
Explore how to effectively outline salary, bonuses, and tips in a Head Waiter job description to attract suitable candidates.
Discover how to craft an effective Sous Chef job description, highlighting your kitchen's unique environment, pace, and cuisine to attract the right candidates.
Explore the differences between a HACCP plan and a Food Safety Management System (FSMS), and understand why both are essential for comprehensive food safety.
Understand the differences between Standard and Enhanced Tier venues under Martyn's Law, including their security obligations and common misconceptions.
Learn the ideal fridge temperature for storing fresh fish and what to do if the temperature rises above safe limits.
Discover how to maintain the correct temperature in commercial dishwashers for optimal sanitation and food safety, and learn the necessary corrective actions.
Discover how to maintain the correct temperature in commercial dishwashers for optimal cleanliness and food safety, and learn the steps to take if issues arise.
Discover how to maintain the correct temperatures in commercial dishwashers for optimal cleanliness and food safety, and what steps to take if issues arise.
Learn how to maintain the correct temperatures in commercial dishwashers for optimal cleanliness and food safety, and what steps to take if issues arise.
Explore the documentation required under Martyn's Law, including security plans and training records, to ensure venue compliance and safety.
Learn what to do if you drop your food probe thermometer, how to test its accuracy, and the importance of cleaning it before testing.
Discover the multifaceted role of a Rotisseur, including their techniques in roasting meats and vegetables, and their crucial contributions to menu development.
Discover what to expect during an Environmental Health Officer visit, including inspection areas, post-visit reports, and your rights if you disagree with findings.
Understand how EHOs conduct inspections in hospitality businesses, focusing on food safety, premises' structure, and management systems.
Learn essential emergency management responsibilities for hotel assistant manager positions including crisis response, business continuity, guest safety, and communication protocols.
Ensure new staff complete food hygiene training before handling food. Agency and part-time workers need the same certification as full-time staff, depending on their role.
Discover effective strategies to foster a culture of pride in front-of-house cleaning among staff, ensuring high standards and positive guest experiences.
Explore the Enhanced Tier requirements of Martyn's Law for large venues, mandatory security measures, and the importance of a comprehensive security plan.
Learn how to check meat deliveries for freshness, including key signs to look for and what to do if you notice any issues with the quality or temperature.
Discover the role of Environmental Health Officers in ensuring public health within the hospitality sector, including their inspection duties and powers.
Explore the rights of Environmental Health Officers (EHOs) to enter business premises without prior notice to ensure compliance with food safety laws.
Explore the powers of Environmental Health Officers (EHOs) in enforcing food safety, including their rights to enter premises, take samples, and seize items without prior notice.
Discover essential equipment for managing front of house risks in hospitality, including slip-resistant gear and sturdy trays, to enhance safety and efficiency.
Discover key reheating temperatures for food safety, including regional variations, and how to properly document reheating processes.
Discover the right equipment for hot holding food safely, including bain-maries and hot holding cabinets, and learn why ovens and hobs aren't suitable for this purpose.
Understand the required reheating temperatures for foods, how to use the Reheated Food Temperature Task Template, and corrective actions for non-compliance.
Learn essential hotel revenue manager equipment including analytical software, reporting systems, forecasting tools, and technology platforms for strategic management.
Learn essential kitchen porter equipment including dishwashing systems, cleaning tools, safety equipment, and maintenance tools for effective operations.
Discover essential and nice-to-have Barback skills to enhance team efficiency and avoid over-specifying in job descriptions, as explained by Pilla Founder Liam Jones.
Discover the essential opening, service, and closing duties for a Restaurant Duty Manager, including common misconceptions about each role.
Discover essential personality traits for hotel concierges, including adaptability and resourcefulness, and learn effective hiring practices to ensure candidates align with these qualities.
Explore the key responsibilities of a Restaurant Assistant Manager, including administrative, operational, and customer service duties, and common misconceptions about the role.
Learn how to evaluate critical Aboyeur skills during interviews. Expert guidance on assessing coordination abilities, leadership presence, and kitchen management competencies.
Learn how to evaluate critical Baker skills during interviews. Expert guidance on assessing baking technique, production timing, and quality control competencies.
Learn how to identify and prioritise essential versus desirable skills for banquet server roles. Includes skill frameworks and selection criteria for event service positions.
Discover essential skills for a Bar Manager, including leadership, customer service, and inventory management, and how to effectively identify and describe them in a job description.
Discover essential skills for a Bar Supervisor, including leadership, inventory control, and regulatory compliance, to enhance job descriptions effectively.
Discover essential and desirable skills to include in a bartender job description, focusing on both hard and soft skills crucial for effective bar operations.
Learn key bellhop skills including guest service excellence, luggage handling, hospitality assistance, communication abilities, and hotel operations support.
Discover the essential skills for a Catering Assistant, including basic food preparation, time management, and a focus on hygiene and safety.
Discover essential skills for Commis Chefs, including basic culinary techniques and food safety, and learn how to differentiate must-have skills from nice-to-haves.
Discover essential skills for a concierge role, including interpersonal abilities and technical proficiency with reservation systems, tailored to your venue's needs.
Discover the essential skills every barista needs before applying, including basic espresso making and milk steaming, and learn how to differentiate between necessary and nice-to-have skills.
Discover the essential and desirable skills to include in an Executive Chef job description to ensure operational success and innovation in your kitchen.
Learn key food and beverage manager skills including operational management, culinary expertise, beverage knowledge, team leadership, and hospitality service excellence.
Discover the essential skills framework for aboyeur job descriptions, focusing on communication, organisation, and quality control abilities crucial for kitchen coordination.
Discover the essential skills for an AV technician, including sound system operation, video projection setup, equipment troubleshooting, and live event technical support.
Discover the essential skills for a Baker, including dough preparation, fermentation timing, oven operation, and quality consistency for baking roles.
Discover essential skills for a Head Waiter, including leadership, communication, and organisational abilities, critical for effective team and guest management.
Learn key hotel assistant manager skills including leadership abilities, operational management, guest service excellence, and hospitality industry expertise.
Discover the essential skills for a Hotel General Manager, including leadership, financial management, and guest relations, to ensure effective hotel operations.
Discover essential skills for a Hotel Receptionist job description, including key distinctions between must-have and nice-to-have skills, and why communication often trumps tech abilities.
Learn key hotel revenue manager skills including financial analysis, pricing strategies, market research, data interpretation, and revenue optimisation techniques.
Discover essential skills for a Kitchen Porter job description, including physical stamina and teamwork, and learn to differentiate essential from preferred skills.
Discover essential line cook skills including knife techniques, cooking methods, food safety, kitchen efficiency, and culinary fundamentals for professional kitchen operations.
Discover essential maitre d' skills including dining room leadership, guest relations management, service coordination, and fine dining expertise for luxury establishments.
Discover essential restaurant host skills including customer greeting, seating coordination, reservation management, and front-of-house leadership for exceptional guest experiences.
Discover essential skills for a Restaurant Manager, including how to differentiate must-have from nice-to-have skills and align them with your restaurant's operational needs.
Discover essential restaurant supervisor skills including team leadership, operational management, customer service excellence, and conflict resolution for effective supervision.
Discover essential wine expertise, service skills, and pairing knowledge to include in a sommelier job description for fine dining establishments.
Discover essential skills for a sommelier job description, including wine knowledge, customer service, and effective communication, plus tips on categorising skills.
Discover how to conduct a thorough kitchen risk assessment, focusing on evaluating and prioritizing potential hazards to enhance safety.
Learn how to conduct a front of house risk assessment, evaluate existing safety controls, and decide on new safety measures effectively.
Discover essential weekly and monthly cleaning tasks for restaurants, including deep cleaning floors and sanitising less accessible areas to maintain hygiene.
Explore the role of an Executive Chef, focusing on their managerial responsibilities, necessary skills, and distinctions from a Head Chef.
Discover how to tailor the experience requirements in a Barback job description to match your bar's specific needs and avoid common hiring mistakes.
Learn how to assess Aboyeur candidate experience effectively. Expert guidance on evaluating coordination background, leadership history, and brigade management capabilities.
Learn specific techniques for assessing baker experience during interviews. Discover how to evaluate bread-making expertise, pastry skills, and commercial baking background effectively.
Explore how to effectively specify experience in Kitchen Porter job descriptions, decide between entry-level or experienced candidates, and the benefits of offering training.
Discover how to tailor a Bar Manager job description by considering the required experience level, venue type, and common misunderstandings in hiring.
Discover how to accurately specify experience levels and kitchen environment requirements in a Chef de Partie job description to attract suitable candidates.
Discover how to define the experience level for a Head Waiter position, including common misconceptions and the impact of different dining environments.
Discover how to effectively specify experience levels in a Head Chef job description, focusing on the relevance and quality of experience over duration.
Explore how to accurately define experience levels in waiter/waitress job descriptions to attract qualified candidates and enhance staff training.
Learn how to set appropriate experience requirements for banquet server positions. Includes guidance on balancing entry-level opportunities with service expertise needs.
Learn how to define bellhop experience including hospitality background, guest service experience, physical capabilities, and customer interaction skills.
Learn how to set appropriate experience requirements for a Commis Chef, including prioritising relevant culinary experience over duration.
Learn how to define food and beverage manager experience including restaurant management, culinary operations, beverage service, and hospitality leadership background.
Learn how to define hotel assistant manager experience including hospitality background, supervisory experience, operational knowledge, and management qualifications.
Learn how to define hotel revenue manager experience including hospitality background, revenue management expertise, analytical experience, and leadership qualifications.
Learn how to define kitchen porter experience levels including commercial kitchen background, cleaning experience, equipment familiarity, and professional development opportunities.
Learn how to define line cook experience levels including culinary background, kitchen operations, cooking techniques, and professional development for restaurant kitchens.
Learn how to define maitre d' experience levels including fine dining background, leadership experience, luxury service exposure, and hospitality management qualifications.
Learn how to define restaurant host experience levels including customer service background, hospitality industry knowledge, and front-of-house coordination for effective hiring.
Learn how to define restaurant supervisor experience requirements including management background, operational knowledge, team leadership history, and industry expertise.
Discover how to define sommelier experience requirements, balancing wine service background with training opportunities for different venue types.
Learn how to structure experience requirements for aboyeur job descriptions, balancing kitchen background needs with specific coordination skills for optimal recruitment.
Learn how to set realistic experience requirements for AV technicians, including live event technical support, equipment operation background, and venue-specific expertise levels.
Learn how to set appropriate experience requirements for Baker roles, focusing on relevant baking environments and production experience over just years.
Explore how to effectively define experience levels in a Restaurant Assistant Manager job description to attract suitable candidates.
Discover how to effectively define experience requirements in a Restaurant Duty Manager job description, emphasising industry-specific skills over mere tenure.
Discover how to define experience levels in a Restaurant Manager job description, focusing on relevance and quality over mere years of service.
Learn how to effectively specify experience requirements in bartender job descriptions to attract suitable candidates for your bar's unique environment.
Discover how to maintain the correct temperatures in commercial dishwashers for optimal cleanliness and food safety, and what actions to take if issues arise.
Discover the essential financial responsibilities for a Restaurant Manager, including budget management, profitability monitoring, and strategic financial planning.
Learn essential financial competencies for food and beverage manager positions including cost control, revenue management, budget oversight, and profitability analysis.
Learn essential financial competencies for hotel assistant manager positions including budget management, cost control, revenue optimisation, and financial reporting.
Explore the critical financial responsibilities to include in a Hotel General Manager job description, such as budgeting, cost control, and strategic financial planning.
Discover the importance of conducting regular kitchen walkthroughs before creating opening and closing checklists to ensure safety and efficiency.
Learn effective Aboyeur interview follow-up procedures. Expert guidance on candidate communication, feedback delivery, and professional relationship maintenance.
Learn professional follow-up procedures for baker interviews. Discover effective communication strategies for candidate updates, feedback delivery, and relationship maintenance.
Learn about the 4-hour rule for food safety and what to do if food temperature exceeds 8C. Discover the stricter requirements for fresh fish and how to handle food between 6-8C.
Learn what to do if your fridge temperature rises above 8C, including hourly monitoring, corrective actions, and documentation in Pilla for audit purposes.
Learn how food businesses should respond when HACCP critical limits are breached, the importance of immediate corrective actions, and the role of documentation.
Discover essential actions if food fails to cool within 90 minutes, including safe disposal and revising cooling methods, plus tips for optimizing your cooling setup.
What happens if a food hygiene certificate expires? Staff can still work but must renew training ASAP. Online courses available for quick renewal.
Do you need a new food hygiene certificate when starting a new job? Find out if your existing qualification is valid and what to do if you can't get your certificate from your previous employer.
Explore key UK food safety laws that work with the Food Safety Act 1990, including the General Food Law Regulation and Food Safety and Hygiene Regulations.
Discover the hygiene standards UK food businesses must meet under the Food Safety Act 1990, including continuous compliance and temperature control.
Learn how to spot signs of damage in your food probe thermometer and what steps to take if you suspect it's faulty. Includes tips on proper maintenance.
Learn how to accurately test your food probe thermometer in water. Ensure the probe is submerged at least 2 inches without touching the sides or bottom. Stir cold water gently and wait for a stable reading.
Learn what to do if your food probe thermometer gets wet and how to prevent moisture damage for accurate temperature readings.
Learn what to do if your food probe thermometer is faulty, including who to tell, signs to look for, and why you shouldn't keep using it. Always record issues in Pilla for a complete record.
Learn what to do if your food probe thermometer is off by more than 1C during calibration testing, including taking it out of service and replacing it immediately.
Explore how the Food Safety Act 1990 ensures consumer protection in the UK through strict food safety standards, regular inspections, and legal obligations for food businesses.
Explore the essentials of the UK's Food Safety Act 1990, its impact on consumer protection, and the role of the Food Standards Agency in enforcing food safety.
Explore the essential food safety management procedures under the Food Safety Act 1990, focusing on HACCP principles for businesses of all sizes.
Explore the essential components of a food safety policy focused on HACCP, including commitment to principles, identification of CCPs, and compliance requirements.
Discover the importance of regularly reviewing and updating your food safety policy to ensure compliance with new regulations and operational changes.
Discover how a food safety policy should effectively manage risks, detailing proactive measures, hazard control, and consistent monitoring practices.
Explore the importance of continuous staff training and supervision in your food safety policy, including key topics and common misconceptions.
Discover the ideal length for a food safety policy statement, the importance of using simple language, and best practices for its accessibility and integration into training.
Explore the importance of a food safety policy statement in hospitality, outlining staff responsibilities and the need for regular updates.
Learn why food must be thoroughly cooked before hot holding, the misconceptions about using bain-maries and soup kettles for cooking, and the correct hot holding procedures.
Learn what to do if your freezer temperature rises above -15C, including moving food to another freezer or fridge and preventing future issues.
Learn what to do if your fridge breaks down overnight, including how to properly document the incident using Pilla software to ensure food safety compliance.
Learn what to do if you notice a damaged fridge seal, including monitoring temperatures, moving food if necessary, and preventing future damage through regular inspections.
Learn what to do if your fridge temperature rises above 8C, including checking food temperature, moving food, and discarding unsafe items.
Explore the distinct roles of front-of-house and back-of-house responsibilities for a Bar Manager, including common misconceptions and key operational tasks.
Discover how assigning specific cleaning roles enhances efficiency in front of house operations, and learn key training tips for new staff.
Discover essential monthly FOH cleaning tasks for restaurants, debunking common myths about their necessity and impact on hygiene and aesthetics.
Discover essential tasks for a front of house opening checklist, including preparing outdoor areas, entrance, dining spaces, and maintaining cleanliness and functionality throughout the day.
Discover the importance of a front of house risk assessment in hospitality, focusing on safety and compliance in customer-facing areas.
Discover the importance of reviewing front of house risk assessments annually and what triggers an early review in hospitality venues.
Ensure frozen deliveries arrive at -18C or colder. Check temperatures between packs and reject anything warmer than -15C. Transfer to storage within 15 minutes.
Explore the role of a Garde Manger, the importance of a Pantry Chef in a restaurant, and the essential skills required for this culinary position.
Learn what those grey spots on your frozen food mean and how to prevent freezer burn from affecting your food's quality and taste.
Learn how to present career progression pathways including station advancement, skill development, leadership training, and culinary opportunities for line cook recruitment.
Learn how to present career progression pathways including management advancement, skill development, leadership training, and executive opportunities for maitre d' recruitment.
Discover essential growth and development opportunities to include in an Executive Chef job description, such as training, mentorship, and career progression paths.
Discover how to craft a Commis Chef job description that highlights growth and career advancement opportunities, attracting skilled candidates eager to develop.
Discover how to effectively highlight growth opportunities in a Restaurant Duty Manager job description to attract ambitious candidates.
Explore the essential daily guest engagement duties for a Concierge, including organising transportation, making reservations, and handling queries to enhance guest experiences.
Learn how to outline food and beverage manager guest relations duties including service excellence, complaint resolution, dining experience, and customer satisfaction.
Learn how to outline hotel assistant manager guest relations duties including service excellence, complaint resolution, loyalty programmes, and relationship management.
Explore why regular validation and review of a HACCP plan are crucial for maintaining effective food safety measures.
Discover how integrating HACCP into quality assurance enhances food safety and overall service quality, and learn effective staff engagement strategies.
Discover how a HACCP system proactively prevents food contamination, ensuring food safety and regulatory compliance in all types of food businesses.
Explore the essential steps of conducting a hazard analysis in HACCP, including identifying and evaluating food safety risks throughout the production process.
Discover how to craft an effective Head Chef job description, focusing on essential skills, differentiating key abilities, and tailoring to your venue's needs.
Discover the essential post-service responsibilities for a Head Waiter, including cleaning, inventory management, and staff debriefing to enhance restaurant operations.
Explore the essential pre-service responsibilities for a Head Waiter, including dining area setup, staff briefings, and kitchen coordination for optimal guest service.
Learn essential health and safety standards for food and beverage manager positions including food safety, kitchen safety, compliance management, and staff training.
Learn essential health and safety standards for hotel assistant manager positions including workplace safety, emergency procedures, and management responsibilities.
Learn essential health and safety standards for hotel revenue manager positions including office safety, ergonomic considerations, and professional wellness.
Learn essential health and safety standards for kitchen porter positions including protective equipment, hygiene protocols, emergency procedures, and regulatory compliance.
Discover how to enhance a Hotel General Manager job description by highlighting development opportunities, appealing to candidates at all career stages.
Discover how to enhance a Restaurant Manager job description by clearly detailing training and career development opportunities to attract skilled candidates.
Learn effective food and beverage manager hiring strategies including recruitment planning, selection criteria, onboarding programmes, and integration processes.
Learn effective hotel assistant manager hiring strategies including recruitment planning, selection criteria, onboarding programmes, and integration processes.
Explore which UK hospitality venues must comply with Martyn's Law, including those with a capacity of 200 or more people, and debunk common misconceptions about the law.
Explore training guidelines for hospitality staff under Martyn's Law, focusing on suspicious behaviour awareness and emergency procedures.
Understand how hospitality operators should prepare for Martyn's Law, including assessing venue scope and conducting terrorism risk assessments.
Discover how hospitality operators can stay updated with Martyn's Law, access resources, and receive support from local authorities and industry bodies.
Discover why cooling hot food before refrigeration is crucial to prevent temperature fluctuations that can lead to food spoilage and increased bacteria growth.
Learn how to safely store cooked food in the fridge and what to do if you accidentally put hot food in the fridge, which can affect the temperature and spoil other foods.
Learn how to manage hot held food that falls below 63°C, including safe reheating practices and the maximum time food can stay below this temperature.
Discover essential guidelines for cooking food safely, including proper temperatures to eliminate harmful bacteria and practices to prevent contamination.
Learn the correct practices for monitoring and recording temperatures of hot held foods, and the importance of using a calibrated food-grade thermometer.
Discover the importance of hot holding in food safety, maintaining temperatures above 63°C to prevent bacterial growth and foodborne illnesses.
Understand the hot holding two-hour exemption, which allows food to be kept below 63°C for up to two hours during events, and learn the correct procedures to follow once the exemption period ends.
Learn how to specify necessary experience in a Hotel General Manager job description, focusing on practical and relevant industry experience.
Discover the essential responsibilities for a Hotel General Manager, including operational management, strategic planning, and leadership duties.
Discover essential tips for including detailed shift and scheduling information in a Hotel Receptionist job description to attract suitable candidates.
Discover how to determine the right experience level for hotel receptionist roles and the importance of personality fit in the hospitality industry.
Discover the key elements to include in a Hotel Receptionist job description, such as responsibilities, skills, benefits, and how to tailor it to your hotel's unique environment.
Explore what scheduling details to include in a Catering Assistant job description, covering shift lengths, weekend work, and handling role flexibility.
Learn the recommended frequency for reviewing front of house checklists and the importance of staff feedback in maintaining their effectiveness.
Learn how to maintain fridge seals to ensure optimal performance and food safety. Discover what to do if a seal is damaged.
Understand what a Hygiene Emergency Prohibition Notice is, when it is issued, and the process for reopening a food business post-notice.
Understand what a Hygiene Improvement Notice is, when it's issued, and the legal requirements for food businesses to comply.
Discover how to identify the ideal Barback personality for your bar, focusing on specific traits and behaviours that match your venue's atmosphere and team dynamics.
Discover effective strategies for identifying hazards in front-of-house areas during various service times, and learn about common misunderstandings in risk assessments.
Discover how to identify and assess kitchen hazards effectively, including common risks and misconceptions about kitchen safety evaluations.
Learn how to accurately identify and list essential skills for a Barback role, addressing common misconceptions about skills versus traits.
Discover how to effectively identify areas in your kitchen that need cleaning, including common hygiene blind spots and the importance of involving your cleaning team in schedule planning.
Discover why rapid cooling of hot food is essential to prevent bacterial growth and toxin production, ensuring food safety and preventing illness.
Discover the importance of accurately describing the work environment in a Waiter/Waitress job description to attract suitable candidates.
Learn how guest feedback is essential in crafting a Concierge's job description, influencing responsibilities and skills highlighted.
Discover key personality traits essential for a Head Waiter, including leadership and communication, and how to align these traits with your restaurant's dynamics.
Discover essential pre-service, in-service, and end-of-shift duties for baristas to ensure efficient café operations and high standards of hygiene and customer service.
Learn about the required reheating temperatures for foods, how to monitor and record them, and corrective actions for non-compliance.
Discover why regularly reviewing your kitchen checklists is crucial for maintaining safety and efficiency, and learn what triggers a checklist review.
Discover effective incentives for Concierge job descriptions, including non-financial perks and flexible work conditions, to attract and retain top talent.
Discover how to craft an effective Chef de Partie job description, focusing on your restaurant's unique environment, culinary style, and core values to attract the right candidates.
Discover how to craft an engaging Head Chef job description, highlighting your venue's culinary style, team culture, and unique dining experience.
Discover how to craft an effective bartender job description, including clear pay details, tipping structures, and perks to attract the right candidates.
Discover essential tips for crafting an engaging Waiter/Waitress job description, focusing on restaurant atmosphere, team culture, and dining experience.
Learn how to assess Aboyeur hospitality knowledge effectively. Expert guidance on testing coordination expertise, kitchen understanding, and industry competency.
Learn effective methods for assessing baker industry expertise. Discover how to evaluate knowledge of baking regulations, ingredient sourcing, and hospitality bread standards.
Learn how to specify culinary industry knowledge, professional expertise, and hospitality understanding required for effective aboyeur coordination in job descriptions.
Learn how to define industry knowledge requirements, technical expertise expectations, and professional standards for AV technician positions in hospitality environments.
Learn about essential baking industry knowledge, trends, regulations, and professional expertise to include in Baker job descriptions.
Learn how to define industry knowledge requirements and expertise expectations for banquet server positions. Includes celebration trends, service standards, and hospitality awareness.
Learn to describe bellhop industry knowledge and expertise including hospitality trends, local area information, service standards, professional development, and sector understanding for comprehensive job descriptions.
Learn essential restaurant host industry knowledge including hospitality standards, dining trends, service protocols, and food service understanding for effective hosting.
Learn essential restaurant supervisor industry knowledge including dining trends, operational best practices, food service regulations, and hospitality industry expertise.
Discover essential sommelier industry expertise including wine region knowledge, vintage awareness, producer relationships, and wine trade understanding for programme excellence.
Learn current food service trends affecting food and beverage manager roles including culinary innovation, sustainability practices, technology integration, and guest preferences.
Learn current hospitality trends affecting hotel assistant manager roles including technology integration, sustainability focus, guest experience evolution, and workforce development.
Learn how to create optimal Aboyeur interview environments. Expert guidance on kitchen settings, coordination observation, and professional assessment atmospheres.
Learn optimal interview settings for baker candidates. Discover how to create professional environments that showcase bakery operations and assess technical competencies effectively.
Learn how to develop effective interview questions for hiring Aboyeur positions. Expert guidance on behavioural and scenario-based questions for kitchen coordination roles.
Learn how to develop effective interview questions for hiring Baker positions. Expert guidance on behavioural and scenario-based questions for bakery production roles.
Learn effective hotel revenue manager interview questions including strategic assessment, analytical evaluation, leadership testing, and executive competency validation.
Learn effective kitchen porter interview questions including motivation assessment, teamwork evaluation, reliability testing, and practical scenario questions.
Discover how to tailor barista interview questions for different café styles, including fast-paced environments and artisan coffee shops, to assess key skills and fit.
Expert guidance on structuring effective Aboyeur interviews. Learn the optimal format, timing, and assessment phases for hiring kitchen coordination professionals.
Learn how to structure effective Baker interviews. Expert guidance on interview format, timing, and assessment stages for bakery production roles.
Explore how to structure Barista interviews, decide on the interview length, and factors influencing the interview format.
Discover effective strategies for involving your front of house team in risk assessments to enhance safety and operational efficiency in hospitality.
Discover how to safely isolate a coffee machine from power and water for maintenance and the importance of an emergency stop feature.
Learn how to craft compelling introductions for aboyeur job descriptions that attract qualified candidates by clearly explaining the role, expectations, and opportunities.
Learn how to write compelling introductions for AV technician job descriptions that attract qualified candidates with clear role expectations and venue context.
Learn how to write compelling Baker job description introductions that attract qualified candidates and clearly communicate role expectations and opportunities.
Learn how to craft compelling introductions for banquet server job descriptions. Includes guidance on highlighting celebration service, venue culture, and role significance.
Learn to write compelling bellhop job description introductions including role overview, property context, service expectations, and candidate attraction for effective recruitment.
Learn how to craft compelling restaurant host job description openings including role highlights, guest service focus, and restaurant culture for effective recruitment.
Learn how to write compelling restaurant supervisor job description introductions including role highlights, company culture, growth opportunities, and team leadership focus.
Learn how to craft compelling sommelier job description introductions that highlight wine programme details, venue style, and unique opportunities for wine professionals.
Learn how to organise line cook job descriptions including essential sections, formatting guidelines, content priorities, and effective presentation for kitchen recruitment.
Learn how to organise maitre d' job descriptions including essential sections, formatting guidelines, content priorities, and professional presentation for effective recruitment.
Discover how long batch-cooked food can be safely stored in the fridge or freezer, and learn the proper procedures for covering and labelling to prevent contamination.
Keep delivery notes and invoices from food suppliers for traceability, to prove quality checks, and show product substitutions that may affect allergens.
Learn how to properly freeze meat to maintain quality and what to do if your freezer breaks down, to ensure food safety.
Learn how to effectively describe your bar in a Bar Supervisor job description, including the venue's unique aspects, type, and service style.
Discover the key responsibilities for food businesses under the UK's Food Safety Act 1990, including safe food handling, accurate labelling, and hygiene.
Discover how to effectively structure a Barback job description by categorizing responsibilities into pre-service, active service, and end-of-shift tasks.
Discover the diverse roles of a bartender during active service, including drink preparation, customer engagement, and multitasking skills.
Discover the critical risks that kitchen opening checks address, including unsafe food use, cross-contamination, and equipment failure, to enhance food safety and efficiency.
Discover the essential skills for a Restaurant Duty Manager, including leadership, customer service, and specific capabilities for high-end dining.
Discover how to craft a compelling Commis Chef job description by detailing your kitchen's environment, dining style, and unique aspects to attract the right candidates.
Explore the significance of kitchen opening and closing checklists for ensuring food safety, hygiene, and operational consistency in busy service times.
Learn how to effectively describe the pace and pressure of your kitchen in a Commis Chef job description to attract suitable candidates.
Kitchen porters need a Level 1 food hygiene certificate, renewed every 3 years. Regular in-house training on personal hygiene and allergens is also required.
Discover how to effectively describe your kitchen environment in a Kitchen Porter job description to attract the right candidates.
Discover essential post-service responsibilities for Kitchen Porters, including detailed clean-up processes and how to organise closing duties efficiently.
Discover how to craft a detailed Kitchen Porter job description, including essential tasks and common misconceptions about the role.
Explore the importance of conducting a kitchen risk assessment in hospitality to identify and manage unique hazards effectively.
Learn the best practices for formatting a kitchen risk assessment, including choosing between list and table formats and customizing templates.
Discover the importance of regularly reviewing kitchen risk assessments every 12 months and learn what triggers require an immediate reassessment.
Learn how to check fish deliveries for freshness, including key indicators like eyes, flesh, gills, scales, and smell. Discover what to do if fish doesn't meet standards and how quickly to refrigerate after delivery.
Learn how to spot signs of spoilage in frozen food, such as freezer burn, and what to do if food starts to defrost. Discover best practices for storing and labelling frozen items.
Learn how to check poultry deliveries for freshness, including key characteristics to look for, what to do if unsure about quality, and the importance of temperature checks.
Learn how to check the freshness of vegetables when they arrive from suppliers and what to do if they aren't fresh. Ensure proper storage and record any issues in Pilla.
Learn how to properly label frozen food with production date, use-by date, and allergens. Discover tips for handling unlabelled items and freezing raw meat safely.
Discover how multilingual abilities can enhance a Hotel General Manager's role, improving guest relations and staff management.
Discover how using clear, direct language with strong action verbs can make checklists more effective and easier to follow in the workplace.
Explore how to effectively outline leadership expectations in an Executive Chef job description, emphasizing key qualities and mentoring responsibilities.
Explore the key leadership responsibilities of a Bar Manager, including team motivation, staff development, and maintaining high service standards.
Learn how to store your food probe thermometer correctly to maintain accuracy and avoid damage. Never leave it in the fridge overnight.
Learn about legal compliance for Aboyeur interviews. Expert guidance on employment law requirements, discrimination prevention, and proper interview procedures.
Learn essential legal compliance for baker interviews. Understand food safety certifications, work permit requirements, and discrimination avoidance specific to baking positions.
Explore essential legal and compliance details to include in a bartender job description, such as age limits, licensing, and mandatory safety training.
Learn essential legal requirements for food and beverage manager positions including food safety law, employment regulations, licensing compliance, and operational standards.
Learn essential legal requirements for hotel assistant manager positions including employment law, hospitality regulations, data protection, and operational compliance.
Learn essential legal requirements for hotel revenue manager positions including employment law, data protection, competition regulations, and financial compliance.
Learn essential legal requirements for kitchen porter positions including employment law, food safety regulations, right to work, and equality considerations.
Learn how to outline line cook legal compliance including employment law, food safety regulations, workplace safety, and health requirements for kitchen operations.
Learn how to outline maitre d' legal compliance including employment law, health and safety, licensing requirements, and regulatory responsibilities for hospitality operations.
Learn essential legal and compliance requirements for aboyeur job descriptions, including food safety, health regulations, employment law, and industry standards.
Learn about essential legal and compliance requirements for AV technician positions including health and safety, electrical regulations, and industry standards.
Learn about essential legal requirements for Baker roles, including food safety certifications, health regulations, and workplace compliance obligations.
Learn about essential legal and compliance considerations for banquet server job descriptions. Includes food safety, alcohol service, and employment law requirements.
Learn essential legal and compliance requirements for bellhop job descriptions including age restrictions, right to work, health safety obligations, and employment legislation compliance.
Learn essential restaurant host legal compliance including age requirements, work authorisation, safety regulations, and employment law considerations.
Learn essential restaurant supervisor legal compliance requirements including health and safety regulations, employment law, licensing requirements, and regulatory oversight.
Discover essential sommelier compliance requirements including personal licence qualifications, alcohol service regulations, and wine storage legal obligations.
Can Level 3 food hygiene certificates be done online? Learn about the differences between online and in-person training for Level 1, 2 and 3 food safety courses.
Learn who needs Level 4 food hygiene certification in the kitchen, including executive head chefs and HACCP team members responsible for overall food safety compliance.
Learn how to specify the right level of experience in a barista job description, balancing time-based experience with situational familiarity.
Discover how to specify experience levels in Concierge job descriptions to attract suitable candidates and address common misconceptions about experience requirements.
Explore how local authorities enforce the Food Safety Act 1990, the role of the Food Hygiene Rating Scheme, and the support provided by environmental health services.
Learn how to effectively present kitchen environment including layout, equipment, atmosphere, safety features, and working conditions for line cook positions.
Learn how to effectively present workplace environment including dining room layout, luxury facilities, cultural atmosphere, and professional working conditions for maitre d' roles.
Discover the key responsibilities of a hotel receptionist, including task division across guest interaction stages and the importance of specific job descriptions.
Discover the essential pre-service tasks for a Kitchen Porter, including setup responsibilities and the importance of detailed job descriptions.
Discover the multifaceted role of a Head Chef, encompassing kitchen management, menu setting, and ensuring high culinary standards in a restaurant.
Explore the importance of kitchen closing checks to prevent food spoilage, pest infestations, and fire hazards, and learn why thorough bin cleaning is crucial.
Discover how to craft a comprehensive waiter/waitress job description, highlighting key service responsibilities and guest-related duties to attract skilled candidates.
Discover essential tips for maintaining and cleaning hot holding equipment to ensure food safety, including common misconceptions and necessary deep cleaning practices.
Discover how to effectively integrate checklists into daily shift routines to ensure their usage and improve operational consistency and accountability.
Discover effective strategies for managing pre-service tasks in a sommelier role, including creating checklists and understanding common misconceptions.
Discover effective strategies for managing staff to ensure hot holding safety, including the importance of training, supervision, and regular retraining.
Learn how to describe management duties, leadership expectations, and team coordination responsibilities for aboyeur positions in professional job descriptions.
Learn how to define management duties, team coordination, and leadership expectations for AV technician positions including equipment oversight and junior staff development.
Learn when and how to include management and leadership responsibilities for Baker roles, from team coordination to supervisory duties.
Learn how to outline supervisory duties and leadership expectations for senior banquet server positions. Includes team coordination, training, and event management responsibilities.
Learn to describe bellhop management and leadership responsibilities including team supervision, training coordination, operational oversight, and performance management for senior positions.
Learn essential sommelier leadership duties including wine team management, staff training coordination, programme development, and strategic cellar oversight for wine service excellence.
Discover how to maintain correct dishwasher temperatures for optimal hygiene and food safety, including essential maintenance tips and corrective actions.
Explore the implementation timeline of Martyn's Law, its enforcement date, and the reasons behind the grace period before it comes into force.
Explore the enforcement of Martyn's Law, including the inspection powers of the SIA regulator and the penalties for non-compliance at venues.
Explore the specifics of Martyn's Law, its mandatory security measures for UK venues, and the influence of Martyn Hett's advocacy following the Manchester Arena bombing.
Discover the ideal size and weight for cooling meat joints safely to prevent bacterial growth, and learn why breaking down large poultry enhances cooling efficiency.
Discover how to effectively incorporate advancement opportunities in waiter/waitress job descriptions to attract and retain dedicated staff.
Learn how to incorporate menu planning and beverage programme responsibilities including culinary innovation, drink selection, pricing strategies, and seasonal updates.
Ensure your staff are up to date with allergen training whenever your menu changes. Learn how to document these quick training sessions using Pilla.
Explore why including menu innovation in an Executive Chef's job description is essential for fostering culinary creativity and aligning with dining trends.
Ensure food safety by checking use-by and best before dates on deliveries. Reject items with less than 5 days (use-by) or 1 month (best before) remaining.
Discover key insights on crafting effective Bartender job descriptions to attract qualified candidates by avoiding common mistakes and embracing specificity.
Explore the importance of including drink knowledge and mixology skills in bartender job descriptions to attract suitable candidates and encourage professional growth.
Explore the essentials of monitoring critical control points (CCPs) in food safety, including common misconceptions and the importance of verification and record-keeping.
Learn how to assess Aboyeur candidate motivation effectively. Expert guidance on evaluating coordination career commitment, leadership passion, and development ambition.
Learn specific techniques for assessing baker motivation and career commitment. Discover how to evaluate genuine passion for baking craft and long-term dedication to the profession.
Learn when to use multi-stage interviews for Aboyeur positions. Expert guidance on structuring comprehensive assessment processes for coordination leadership roles.
Learn when to implement multi-stage baker interviews. Discover optimal interview structures including practical trials, technical assessments, and final decision rounds for baker hiring.
Discover essential skills to include in a Chef de Partie job description, differentiating between must-have and bonus skills for optimal kitchen performance.
Discover essential skills for a Restaurant Assistant Manager, including organisational abilities, leadership, and financial management.
Learn what to do if your fridge breaks down and you can't move food to another unit. Find out which foods are affected and how to document the incident correctly in Pilla.
Learn how to prepare Aboyeur onboarding during interviews. Expert guidance on setting expectations, training discussion, and coordination integration planning.
Learn effective onboarding preparation strategies for baker candidates. Discover how to discuss training timelines, equipment familiarisation, and integration into production schedules.
Discover how to structure effective opening checks in kitchens by aligning them with the natural workflow, tailoring to specific needs, and organising by zone for efficiency.
Explore why opening and closing checks are vital for front of house staff, ensuring high standards in cleanliness, safety, and service for a better guest experience.
Explore the essential elements of a food safety policy's opening commitment, the role of leadership, and the importance of a clear statement of intent.
Explore essential operational management skills for a Hotel General Manager, including crisis handling, facility oversight, and ensuring guest satisfaction.
Learn how to define food and beverage manager operational standards including quality control, food safety, service benchmarks, and efficiency measures.
Learn how to define hotel assistant manager operational standards including quality control, efficiency measures, safety protocols, and service benchmarks.
Learn how to effectively outline career growth opportunities in bartender job descriptions to attract ambitious candidates and enhance job appeal.
Explore how to craft a Bar Supervisor job description that highlights career progression, training opportunities, and common misconceptions to attract top talent.
Discover how to effectively outline growth opportunities in a Head Waiter job description to attract and retain ambitious candidates.
Discover how to effectively outline growth opportunities in a Kitchen Porter job description to attract and retain motivated staff.
Explore the origins of HACCP, developed in the 1960s for NASA, and its evolution into a global standard for food safety management across all industries.
Discover how to identify an overloaded freezer and the risks it poses to your food and appliance. Learn what steps to take if you realise your freezer is overloaded.
Discover how to effectively detail pay, benefits, and non-monetary perks in a barista job description to attract the right candidates and improve hiring outcomes.
Learn how to effectively communicate bellhop salary, tips, benefits, and compensation structure to attract qualified candidates and build employment trust.
Learn how to effectively detail pay rates and benefits in a Catering Assistant job description to attract suitable candidates.
Discover how to effectively detail pay and benefits in a Commis Chef job description to attract qualified candidates and avoid common pitfalls.
Discover essential tips on including salary and benefits in a Concierge job description to attract the right candidates effectively.
Learn how to design competitive compensation packages for food and beverage manager positions including salary, performance bonuses, benefits, and career incentives.
Learn how to present hotel assistant manager compensation including competitive salary, management benefits, development funding, and career advancement packages.
Discover how to effectively detail pay, benefits, and work-life balance perks in a Hotel General Manager job description to attract top candidates.
Discover essential details to include in a Hotel Receptionist job description, such as salary, benefits, tips handling, shift perks, and team culture to attract suitable candidates.
Learn how to present hotel revenue manager compensation including competitive salary, performance bonuses, executive benefits, and career development packages.
Learn how to present kitchen porter compensation including competitive wages, entry-level benefits, training opportunities, and career advancement for effective recruitment.
Discover key insights on detailing pay, benefits, and perks in a Kitchen Porter job description to attract the right candidates.
Learn how to present line cook compensation including competitive wages, kitchen benefits, skill development opportunities, and career advancement for culinary recruitment.
Learn how to present maitre d' compensation including salary ranges, luxury benefits, professional development, and executive perks for competitive recruitment.
Learn how to present restaurant host compensation including hourly rates, tip sharing, benefits packages, and incentives for competitive hiring and retention.
Learn how to structure restaurant supervisor compensation including salary ranges, performance bonuses, benefits packages, and advancement incentives for effective recruitment.
Discover how to structure sommelier compensation, including salary ranges, wine education benefits, and career development opportunities in fine dining.
Learn how to present pay rates, benefits, and compensation packages transparently in aboyeur job descriptions to attract qualified candidates effectively.
Learn how to transparently present compensation, benefits, and career development opportunities for AV technician positions to attract quality technical candidates.
Learn how to transparently present Baker compensation, including hourly rates, early morning premiums, benefits, and career development opportunities.
Learn how to present compensation and benefits information transparently for banquet server positions. Includes guidance on salary ranges, tip structures, and benefit packages.
Discover key elements to include in a Bar Supervisor job description, such as specific salary ranges, benefits, and the importance of transparency in compensation.
Discover how to effectively include pay details in a Barback job description to attract suitable candidates and establish clear expectations.
Explore the penalties for non-compliance with the Food Safety Act 1990, including fines, prison time, and the use of Emergency Prohibition Notices.
Learn how to define food and beverage manager performance standards including operational targets, quality metrics, financial goals, and team development.
Learn how to define hotel assistant manager performance standards including operational targets, leadership effectiveness, team development, and guest satisfaction.
Learn how to define hotel revenue manager performance standards including revenue targets, analytical excellence, strategic impact, and leadership effectiveness.
Learn how to define kitchen porter performance standards including cleaning quality, efficiency targets, teamwork measures, and professional development goals.
Learn how to define measurable line cook performance indicators including food quality, speed efficiency, safety compliance, and teamwork for kitchen operations.
Learn how to define measurable maitre d' performance indicators including guest satisfaction, service quality, team management, and operational excellence metrics.
Learn how to articulate personality traits and cultural fit requirements for aboyeur positions, focusing on communication style, leadership approach, and team dynamics.
Learn how to define personality traits and cultural fit for AV technicians, including problem-solving under pressure, client coordination skills, and technical teamwork qualities.
Discover key personality traits for Baker roles, including precision mindset, early morning reliability, and quality-focused approach to baking production.
Learn how to define personality traits and cultural fit criteria for banquet server positions. Includes guidance on team-oriented qualities and celebration service mindset.
Learn essential bellhop personality traits including guest service orientation, physical stamina, attention to detail, and teamwork skills for hotel operations.
Learn how to identify ideal food and beverage manager personality traits including leadership qualities, cultural alignment, communication skills, and hospitality passion.
Learn essential hotel assistant manager personality characteristics including leadership qualities, adaptability, service orientation, and professional demeanour.
Learn essential hotel revenue manager personality characteristics including analytical mindset, strategic thinking, leadership qualities, and commercial acumen.
Learn essential kitchen porter personality characteristics including reliability, attention to detail, physical resilience, teamwork, and positive attitude for kitchen operations.
Learn essential line cook personality characteristics including work ethic, attention to detail, pressure management, teamwork, and adaptability for kitchen operations.
Learn essential maitre d' personality characteristics including cultural sophistication, diplomatic leadership, refined presentation, and international hospitality awareness.
Learn essential restaurant host personality characteristics including guest service attitude, professional demeanor, adaptability, and team collaboration for cultural fit.
Discover key restaurant supervisor personality traits including leadership qualities, communication skills, adaptability, and team collaboration for successful restaurant management.
Discover essential personality traits for sommeliers including composed guest interaction, wine knowledge sharing, and team collaboration in fine dining environments.
Explore the essential personality traits, energy levels, and communication skills needed for a Bar Supervisor to excel in a high-energy bar environment.
Explore key personality traits for a Catering Assistant, the importance of team spirit in catering, and examples of suitable traits for the role.
Discover the importance of specifying personality traits in a Chef de Partie job description to ensure a good fit with your kitchen's culture and dynamics.
Discover essential personality traits for Commis Chefs and how to effectively communicate these in your job descriptions to attract suitable candidates.
Discover key personality traits and interpersonal skills to include in an Executive Chef job description to ensure a good fit with your kitchen's culture.
Discover essential personality traits to include in a Hotel General Manager job description to align with your hotel's culture and operational needs.
Discover essential personality traits for hotel receptionists, how to define them clearly in job descriptions, and the key guest-facing behaviours to look for.
Learn how to define essential personality traits for a Restaurant Manager, ensuring they align with your restaurant's culture and operational style.
Discover the key personality traits to include in a waiter/waitress job description for optimal performance and cultural fit in your restaurant.
Learn what to do if you find pest damage in a food delivery, including rejecting affected items, inspecting the entire delivery, and working with reputable suppliers to prevent future issues.
Discover key insights on including physical demands in a barista job description, ensuring candidates understand the stamina and strength required for the role.
Learn how to outline hotel revenue manager physical requirements including office work considerations, analytical tasks, and professional presentation standards.
Learn how to accurately outline kitchen porter physical requirements including lifting, standing, mobility demands, and ergonomic considerations for recruitment.
Learn how to describe restaurant host physical requirements including standing endurance, mobility needs, lifting capabilities, and workplace safety considerations.
Learn how to describe restaurant supervisor physical demands including mobility requirements, stamina expectations, manual handling, and workplace conditions.
Learn about sommelier physical requirements including cellar access, wine lifting, extended standing, and manual dexterity for wine service excellence.
Learn how to accurately describe the physical demands, work environment, and working conditions for aboyeur positions to set proper candidate expectations.
Learn how to accurately describe physical requirements, work environment conditions, and schedule demands for AV technician positions in hospitality venues.
Learn about essential physical requirements for Baker roles, including stamina, lifting capacity, standing endurance, and environmental conditions.
Learn how to accurately present physical requirements and working conditions for banquet server positions. Includes stamina, mobility, and environmental factors.
Learn to describe bellhop physical demands and work environment including lifting requirements, mobility needs, working conditions, and physical fitness expectations for comprehensive job descriptions.
Learn how to appropriately outline line cook physical demands including stamina, mobility, lifting requirements, and safety considerations for kitchen operations.
Learn how to appropriately outline maitre d' physical demands including mobility, stamina, presentation standards, and accessibility considerations for luxury hospitality.
Discover how to accurately outline the physical demands in a Catering Assistant job description to attract suitable candidates and comply with legal standards.
Learn essential post-service and closing duties for aboyeur job descriptions, including documentation, team debriefs, equipment cleaning, and shift handover responsibilities.
Discover essential post-service duties for AV technicians including equipment breakdown, maintenance checks, documentation, inventory management, and venue coordination after events.
Learn about essential post-production duties for Bakers, including quality assessment, equipment cleaning, documentation, and preparation for next shifts.
Learn how to define post-service breakdown and closing responsibilities for banquet server positions. Includes equipment handling, venue restoration, and final coordination tasks.
Learn essential bellhop post-service and closing duties including equipment maintenance, area security, handover procedures, and end-of-shift protocols for comprehensive job descriptions.
Learn essential restaurant host post-service responsibilities including closing procedures, reservation system updates, area cleaning, and shift transition coordination.
Learn essential restaurant supervisor post-service duties including closing procedures, staff debriefing, financial reconciliation, and preparation for next service.
Learn essential sommelier post-service duties including inventory updates, supplier coordination, cellar organisation, and wine storage maintenance tasks.
Discover the essential post-service duties for waitstaff, including table clearing and cash-out procedures, to ensure restaurant readiness and efficiency.
Learn what to do with frozen food during a power outage. Find out how long it stays safe and when to discard it for quality and safety reasons.
Discover practical steps for venues to comply with Martyn's Law, focusing on procedural readiness, staff training, and appropriate security measures.
Learn how to design effective practical trials for Aboyeur interviews. Expert guidance on coordination assessments and leadership observation during kitchen trials.
Learn how to design effective practical trials for Baker interviews. Expert guidance on baking assessments, recipe testing, and production observation methods.
Learn essential pre-service duties for aboyeur job descriptions, including pass setup, station coordination, special requirements review, and service preparation tasks.
Discover essential pre-service duties for AV technicians including equipment setup, sound checks, system testing, and coordination with event teams before events begin.
Learn about essential pre-production duties for Bakers, including starter maintenance, ingredient preparation, equipment setup, and production planning.
Learn how to define pre-service preparation duties for banquet server positions. Includes setup responsibilities, equipment checks, and event coordination tasks.
Learn essential bellhop pre-service duties including equipment checks, guest arrival preparation, coordination protocols, and property readiness for effective hotel operations.
Learn essential restaurant host pre-service responsibilities including station setup, reservation review, greeting area preparation, and opening coordination.
Learn essential restaurant supervisor pre-service duties including staff briefings, quality checks, equipment preparation, and operational readiness protocols.
Learn essential sommelier pre-service duties including wine pairing curation, cellar preparation, glassware checks, and inventory management for dining service.
Explore key pre-service responsibilities for Bar Supervisors, including inventory management and essential setup tasks, to ensure efficient bar operations.
Explore essential and preferred skills for a Bar Supervisor, including POS system expertise and knowledge of wines and spirits, to enhance job descriptions.
Discover the essential time and temperature combinations for safely cooking foods, and learn how to monitor and record temperatures to ensure food safety.
Discover essential preparation tasks for a Chef de Partie, including ingredient prep, kitchen setup, and segmenting duties to streamline workflow.
Learn how to prioritise FOH cleaning tasks in a restaurant by guest visibility and hygiene risk, ensuring optimal cleanliness and safety.
Discover the importance of including probation periods and performance reviews in a Catering Assistant job description for transparency and attracting growth-focused candidates.
Learn how to evaluate Aboyeur problem-solving skills effectively. Expert guidance on testing systematic thinking, crisis management, and coordination decision-making abilities.
Learn specific techniques for evaluating baker problem-solving skills. Discover how to test crisis management with fermentation failures, equipment breakdowns, and timing conflicts.
Learn how to articulate problem-solving abilities, crisis management skills, and quick decision-making requirements for aboyeur positions in challenging service situations.
Learn how to communicate problem-solving expectations, crisis management abilities, and emergency response skills for AV technician positions during live event challenges.
Learn how to specify problem-solving and crisis management abilities for Baker roles, including equipment issues, timing challenges, and quality problems.
Learn how to define problem-solving abilities and crisis management skills for banquet server positions. Includes emergency procedures, service recovery, and conflict resolution.
Learn to describe bellhop problem-solving and crisis management skills including emergency response, guest issue resolution, operational challenges, and quick decision-making for comprehensive job descriptions.
Learn essential restaurant host problem-solving abilities including guest complaint resolution, seating challenges, wait time management, and conflict resolution.
Learn essential restaurant supervisor problem-solving abilities including crisis management, operational challenges, staff issues, and customer complaints for effective supervision.
Learn essential sommelier problem-solving abilities including wine fault resolution, inventory management solutions, and guest complaint handling for wine programme success.
Learn essential problem-solving abilities for hotel revenue manager positions including strategic analysis, competitive challenges, and revenue optimisation solutions.
Learn essential problem-solving abilities for kitchen porter positions including equipment troubleshooting, workflow solutions, and maintenance issue resolution.
Learn how to outline line cook problem-solving capabilities including cooking issues, timing challenges, equipment problems, and quality control for kitchen operations.
Learn how to outline maitre d' problem-solving capabilities including conflict resolution, service recovery, operational challenges, and crisis management for luxury hospitality.
Learn the proper procedure for handling food during a freezer breakdown, including what to discard, what can be saved, and how to document it all in Pilla.
Explore the importance of including long-term professional growth opportunities in a Sous Chef job description to attract and retain top talent.
Learn how to effectively include training and professional growth opportunities in a Bar Manager job description to attract a broad range of candidates.
Learn what proof you need to show for in-house food hygiene training, including digital records, certificates, and training matrices. Pilla helps track renewal dates.
Discover the importance of a kitchen cleaning schedule to maintain hygiene, ensure food safety, and comply with health standards in both commercial and small kitchens.
Learn how to efficiently put away food deliveries while maintaining food safety standards. Prioritize chilled and frozen goods to ensure the cold chain is not broken.
Discover the specific qualifications and training required to become an Environmental Health Officer, including degree requirements and professional development.
Learn how to articulate quality standards, performance metrics, and excellence expectations for aboyeur positions to attract candidates who maintain high standards.
Learn how to establish quality standards, performance metrics, and excellence expectations for AV technician roles to ensure consistent technical support and client satisfaction.
Learn how to specify quality standards, performance expectations, and consistency requirements for Baker positions in job descriptions.
Learn how to establish clear quality standards and performance metrics for banquet server positions. Includes service excellence criteria and guest satisfaction measures.
Learn to define bellhop quality standards and performance expectations including service metrics, evaluation criteria, improvement processes, and excellence benchmarks for comprehensive job descriptions.
Learn how to define restaurant host quality standards including service excellence, performance metrics, consistency requirements, and professional development expectations.
Learn how to define restaurant supervisor quality standards including service excellence, performance metrics, consistency requirements, and continuous improvement expectations.
Discover how to establish sommelier quality standards including wine service precision, consistency expectations, and performance measurement criteria for wine programmes.
Learn the correct procedures for cooling hot food to refrigeration-safe temperatures within 90 minutes to ensure food safety.
Learn where to store raw meat in the fridge to prevent contamination and ensure food safety. Discover best practices for defrosting and covering raw meat.
Discover how to accurately record a front of house risk assessment, choose between table or listicle formats, and understand common misconceptions about the process.
Learn why it's crucial to record fridge temperatures, even when they're normal, and what to do if you miss a check.
Discover the essential records required under a HACCP plan, including how to document hazard analyses, critical control points, and corrective actions effectively.
Learn effective hotel revenue manager recruitment approaches including executive search, talent attraction, competitive positioning, and retention strategies.
Learn effective kitchen porter recruitment approaches including candidate sourcing, attraction methods, selection criteria, and retention strategies.
Learn to identify concerning behaviours in Aboyeur interviews. Expert guidance on recognising warning signs that indicate poor coordination leadership potential.
Learn to identify concerning behaviours in Baker interviews. Expert guidance on recognising warning signs that indicate poor baking technique and production reliability.
Learn how to conduct effective reference checks for Aboyeur candidates. Expert guidance on verifying coordination experience and leadership performance.
Learn specific techniques for checking baker references effectively. Discover key questions about dough handling, production consistency, and baking reliability to verify candidate experience.
Learn why you should never refreeze food that has started to defrost and what to do with partially or fully defrosted food to ensure food safety.
Discover why reheating and cooling food multiple times is risky, increasing the likelihood of bacterial growth and foodborne illnesses.
Discover the specific reheating temperatures required for food safety, the importance of using the correct equipment, and steps to document compliance.
Learn about the specific reheating temperatures, proper reheating techniques, and how to document compliance using a digital task template.
Explore the specific reheating temperatures required for food safety, the importance of proper equipment, and procedures for recording compliance.
Discover how often Level 2 food hygiene certificates need renewing and how to track renewal dates using Pilla's Training activity. Stay compliant with food safety standards.
Learn how to define the reporting structure and accountability for a Bar Manager in a job description to ensure clear communication and effective management.
Discover how to effectively specify experience requirements for an Executive Chef in your job descriptions, including common misconceptions.
Discover what experience to include in a Catering Assistant job description to ensure candidates match your service's specific needs.
Discover how to effectively describe essential personality traits for a Restaurant Duty Manager, ensuring a perfect fit for your team and service style.
Learn essential restaurant host reservation management including booking coordination, system operation, guest preference tracking, and capacity optimisation for effective hosting.
Explore the diverse responsibilities of a Bar Supervisor during service, including staff management, customer satisfaction, and regulatory compliance.
Explore the key responsibilities of a Kitchen Porter, how they assist the chef team, and the differences between a Kitchen Porter and a Commis Chef.
Discover the role and unique responsibilities of a Patissier, including their creative and managerial duties, and the necessary skills and training.
Discover how to craft an effective Sous Chef job description, focusing on specific pre-service, active service, and post-service responsibilities.
Explore who should ensure compliance with Martyn's Law, detailing the responsibilities of the Responsible Person and the Designated Senior Officer.
Discover how to craft an attractive Restaurant Assistant Manager job description by including both monetary and non-monetary benefits, team events, and social aspects.
Discover how to effectively define personality traits for a Restaurant Assistant Manager to match your restaurant's culture and operational style.
Discover how to effectively describe your restaurant's atmosphere, service style, and unique features in a Restaurant Manager job description to attract ideal candidates.
Discover how to craft an effective Restaurant Duty Manager job description by specifying your restaurant's type, service style, and unique workplace qualities.
Discover the importance of specifying salary details in a Restaurant Manager job description to attract the right candidates and ensure transparency.
Explore the multifaceted role of the Entremétier, or Vegetable Chef, in professional kitchens, focusing on vegetables, soups, and egg dishes.
Explore the essential role of a HACCP team in food businesses, the importance of employee involvement in the HACCP process, and how regular training enhances food safety culture.
Discover the multifaceted role of a Sous Chef in restaurant kitchens, encompassing management, creative input, and culinary expertise.
Discover essential cooking temperatures and practices to ensure food safety, including scientifically proven time-temperature combinations and hygiene tips.
Discover the essential time and temperature combinations for safe cooking, and how to handle and monitor food to prevent contamination and ensure safety.
Learn the required reheating temperatures for foods, including the differences between regions, and how to document compliance using a digital task template.
Discover key insights on crafting an effective Head Chef job description, including salary transparency, benefits, and the importance of mentioning bonuses.
Discover how to effectively include salary and benefits in a Restaurant Assistant Manager job description to attract top candidates.
Discover how to effectively specify salary, benefits, and bonus structures in a Restaurant Duty Manager job description to attract top candidates.
Discover how to effectively detail salary, perks, and benefits in a Sous Chef job description to attract the right candidates.
Learn when and how to discuss Aboyeur compensation effectively. Expert guidance on salary negotiation timing, benefits discussion, and compensation transparency.
Learn optimal timing for baker salary discussions. Discover effective approaches to compensation negotiation including early morning premiums and skill-based pay structures.
Discover the vital role of a Saucier in professional kitchens, including their responsibilities in crafting complex sauces and the skills required for this prestigious position.
Learn how to clearly communicate scheduling expectations, shift patterns, and time commitments for aboyeur positions to attract candidates with compatible availability.
Learn how to clearly communicate AV technician scheduling requirements including evening and weekend work, event-based hours, and flexibility expectations.
Learn how to clearly present Baker shift schedules, early morning start times, rotation patterns, and availability requirements in job descriptions.
Learn how to present work schedules and shift requirements for banquet server positions. Includes evening and weekend work, event-based scheduling, and flexibility needs.
Learn to present bellhop scheduling and shift patterns including rotation systems, peak period coverage, flexibility requirements, and work-life balance considerations for effective job descriptions.
Learn how to communicate restaurant host scheduling including shift options, availability requirements, peak period coverage, and work-life balance considerations.
Learn how to address restaurant supervisor scheduling including shift pattern management, staff allocation, workload distribution, and operational coverage requirements.
Learn how to communicate sommelier scheduling including evening service requirements, weekend availability, wine event duties, and inventory management timing.
Discover how to objectively score a Barista trial using a structured scorecard, focusing on key skills like espresso making and customer service.
Explore effective strategies for evaluating Barista candidates post-interview, focusing on team fit and potential beyond just technical skills.
Learn effective scoring systems for Aboyeur interviews. Expert guidance on evaluation criteria, weighted scorecards, and consistent assessment methods for coordination roles.
Learn effective scoring systems for Baker interviews. Expert guidance on evaluation criteria, weighted scorecards, and consistent assessment methods for baking roles.
Discover how using a scoring system in Barista interviews enhances fairness and consistency, and learn to adjust weights for different skills as per your café's needs.
Explore why detailing your bar's service style, culture, and pace in a Bar Manager job description attracts the right candidates.
Explore how to effectively describe service styles in Concierge job descriptions and highlight unique aspects of your venue to attract suitable candidates.
Discover key elements to include in a Sous Chef job description, focusing on service style, cuisine type, and kitchen-front house dynamics.
Learn effective cooling techniques for shellfish and other foods like pasta, rice, and vegetables to ensure food safety and prevent bacterial growth.
Discover the signs your front of house cleaning schedule might be failing, including unnoticed dirt and unvoiced customer complaints, and learn effective corrective actions.
Discover essential skills for a Sous Chef job description, including leadership, culinary techniques, and how to differentiate must-have and nice-to-have skills.
Discover essential skills to include in a Waiter/Waitress job description, and learn to differentiate must-have and nice-to-have skills for effective hiring.
Discover essential soft skills for baristas, including communication and teamwork, and learn how they enhance customer service and cafe operations.
Discover how to specify the right experience level for a sommelier role, including common misconceptions about qualifications and the value of diverse experience.
Discover how to specify the right experience for Sous Chef roles, including expectations for senior and mid-level positions, and common misconceptions.
Learn how to properly store items in your fridge for optimal air circulation and food safety. Discover the ideal spacing between shelves and individual items.
Explore effective strategies for specifying pay and benefits in waiter/waitress job descriptions to attract qualified candidates and maintain transparency.
Discover how to accurately define a Restaurant Assistant Manager's role in staff management, team development, and motivation in a job description.
Understand the legal reheating temperatures for foods, how to monitor compliance using a digital task template, and corrective actions for reheating errors.
Understand the Standard Tier requirements of Martyn's Law for hospitality venues with capacities of 200-799, focusing on procedural readiness and staff training.
Discover how to craft an effective bartender job description, focusing on setting the right tone with your bar's atmosphere and detailing specific responsibilities and skills.
Learn how to craft an effective Hotel General Manager job description, including outlining hotel vibe, responsibilities, and candidate qualifications.
Learn the best practices for storing your food probe thermometer to maintain accuracy and prevent damage or contamination. Proper cleaning and regular checks are key.
Discover what to do when suppliers send incorrect products, including rejecting items, contacting suppliers, and maintaining proper documentation.
Explore how to enrich a Hotel Receptionist job description with support, career progression, training programmes, and internal promotions to attract top talent.
Explore the essential components of a food safety policy, including cleaning, pest control, and supplier checks, and their integration with HACCP plans.
Learn how to incorporate hotel sustainability requirements for assistant manager positions including environmental policies, green practices, and resource conservation.
Discover how to tailor barista job descriptions to match the specific needs of your venue, ensuring operational efficiency and customer satisfaction.
Learn essential pre-opening tasks for bars to ensure smooth operations, including cleaning, stocking, and checking electronic systems.
Discover the comprehensive role of a Poissonier, encompassing fish selection, butchering, cooking techniques, and perfecting sauces for exquisite fish dishes.
Learn how to outline line cook teamwork expectations including kitchen coordination, communication skills, station cooperation, and collaborative cooking for service success.
Learn how to outline maitre d' teamwork expectations including staff coordination, interdepartmental communication, leadership collaboration, and team development responsibilities.
Learn how to effectively describe team culture, unique bar elements, and sustainability practices in a Bar Supervisor job description.
Discover how to accurately describe your team culture in a bartender job description to attract the right candidates, including the importance of team activities.
Learn how to describe team dynamics, collaboration requirements, and interpersonal skills for aboyeur positions to attract candidates who excel in team environments.
Learn how to communicate team collaboration requirements, coordination expectations, and interpersonal dynamics for AV technician roles in hospitality environments.
Learn how to present Baker team collaboration, coordination requirements, communication needs, and working relationships within bakery operations.
Learn how to emphasise teamwork requirements and collaborative service for banquet server positions. Includes team coordination expectations and communication skills.
Learn to describe bellhop team dynamics and collaboration including departmental coordination, communication protocols, teamwork expectations, and collaborative service delivery for effective job descriptions.
Discover how to effectively describe team dynamics in a Restaurant Duty Manager job description to attract suitable candidates.
Learn how to define restaurant host team collaboration including front-of-house coordination, server communication, management support, and guest service teamwork.
Learn how to define restaurant supervisor team dynamics including collaboration requirements, communication standards, conflict resolution, and team building for effective supervision.
Learn how to articulate sommelier team collaboration, wine knowledge sharing, and service coordination expectations in fine dining environments.
Learn how to evaluate Aboyeur team integration potential. Expert guidance on assessing brigade compatibility, leadership dynamics, and coordination collaboration abilities.
Learn techniques for evaluating baker team integration skills. Discover how to assess coordination with kitchen staff, communication during production, and collaborative problem-solving abilities.
Learn how to outline food and beverage manager leadership responsibilities including team management, staff development, kitchen coordination, and service excellence.
Learn how to outline hotel assistant manager leadership responsibilities including team management, staff development, motivation strategies, and performance coaching.
Explore the importance of teamwork, collaboration, and adaptability in a Catering Assistant job description, clarifying common misunderstandings.
Discover how to effectively outline teamwork and collaboration in a bartender job description, including team size and interaction with floor staff.
Explore how to effectively describe teamwork dynamics in a Commis Chef job description, emphasizing collaboration, communication, and support within the kitchen environment.
Discover how to effectively detail the necessary technical skills in a Commis Chef job description, prioritising essential culinary and hygiene skills.
Learn essential restaurant host technical requirements including reservation systems, POS operation, communication technology, and computer literacy for effective hosting.
Learn essential restaurant supervisor technical skills including POS systems, inventory management software, scheduling tools, and operational technology requirements.
Discover essential sommelier technical skills including wine storage management, decanting techniques, cellar systems, and wine service equipment proficiency.
Learn about technology integration in Aboyeur interviews. Expert guidance on digital coordination assessment tools and remote interview considerations.
Learn how to effectively integrate technology into baker interviews. Discover digital assessment tools, equipment familiarity testing, and modern baking technology evaluation methods.
Learn essential restaurant technology requirements for food and beverage manager positions including POS systems, kitchen technology, inventory management, and digital platforms.
Learn essential hotel technology requirements for assistant manager positions including property management systems, revenue management, guest technology, and operational software.
Learn how to outline line cook technology requirements including kitchen equipment, POS systems, digital thermometers, and modern cooking technology for operations.
Learn how to outline maitre d' technology requirements including reservation systems, POS operations, communication tools, and digital hospitality management platforms.
Learn how to check food delivery temperatures correctly without compromising food safety, and what to do if temperatures are too high.
Learn how often to test your food probe thermometers and why it's important to check them regularly, even if they seem to be working fine.
Explore the impact of time on the safety and quality of hot held food, including common misconceptions and risks of extended hot holding.
Learn how to outline hotel revenue manager time management skills including strategic prioritisation, deadline management, and analytical efficiency.
Learn how to outline kitchen porter time management skills including task prioritisation, efficiency standards, workflow coordination, and deadline management.
Explore how to craft a Bartender job description that aligns with your bar's atmosphere, balancing professionalism with the unique personality of your venue.
Discover effective strategies for training new team members on checklist completion, including the importance of visual aids and addressing common misconceptions.
Explore the benefits of including training in bartender job descriptions, from mixology to customer service, to attract and develop skilled staff.
Learn how to outline food and beverage manager training programmes including culinary education, management development, industry certification, and career advancement.
Learn how to outline hotel assistant manager training programmes including leadership development, operational training, hospitality education, and career advancement.
Learn how to outline hotel revenue manager training programmes including strategic development, analytical advancement, leadership training, and industry expertise.
Learn how to outline kitchen porter training programmes including safety instruction, cleaning techniques, equipment operation, and career advancement opportunities.
Learn how to present comprehensive training programmes including kitchen orientation, skill development, safety training, and career advancement for line cook positions.
Learn how to present comprehensive training programmes including onboarding, skill development, leadership training, and continuous education for maitre d' positions.
Learn how to describe training programmes, onboarding processes, and skill development opportunities for aboyeur positions to attract candidates seeking professional growth.
Learn how to communicate comprehensive training programs, equipment familiarisation, and onboarding support for AV technician positions to attract development-focused candidates.
Learn how to present Baker training programmes, onboarding processes, skill development opportunities, and mentorship support in job descriptions.
Learn how to present training programmes and onboarding processes for banquet server positions. Includes skill development, mentorship, and certification requirements.
Learn to describe bellhop training and onboarding including orientation programmes, skill development, mentorship systems, and progression pathways for comprehensive job descriptions.
Learn how to describe restaurant host training programmes including guest service skills, system training, mentorship support, and professional development opportunities.
Learn how to address restaurant supervisor training and onboarding including staff development programmes, skills coaching, and professional development initiatives.
Discover sommelier training opportunities including wine education programmes, cellar management systems, service technique development, and certification advancement.
Discover how to effectively include training and growth opportunities in a barista job description to attract and retain skilled candidates.
Explore key elements to include in a Restaurant Assistant Manager job description, focusing on training opportunities, growth potential, and professional development.
Discover how to enhance a Catering Assistant job description by including specific training and progression opportunities to attract and retain talent.
Discover how to effectively highlight training and progression opportunities in a Concierge job description to attract and retain top talent.
Discover essential safety training for staff using coffee machines, including operation procedures, emergency protocols, and compliance with regulations.
Discover the importance of transparency in disclosing salary and benefits for a Bar Manager role to attract the right candidates and set clear expectations.
Discover the varied responsibilities of Environmental Health Officers (EHOs) in the UK, including inspections, complaint investigations, and more.
Discover how to update your kitchen risk assessment with any changes, including new equipment or layout modifications, to maintain safety standards.
Discover how to use a convection oven for cooling hot food, including the importance of further reducing food temperature in a fridge to ensure safety.
Discover how to effectively describe the venue atmosphere, service style, and unique aspects in a Head Waiter job description to attract the right candidates.
Explore how to effectively describe your restaurant's atmosphere, culinary theme, and cultural traits in a Restaurant Assistant Manager job description.
Learn how to effectively describe your event venue to attract suitable banquet server candidates. Includes venue-specific details and service style communication strategies.
Learn how to describe hotel venue characteristics, guest service style, and property features to attract suitable bellhop candidates for your establishment.
Learn how to craft compelling venue descriptions and context for aboyeur job descriptions that accurately represent kitchen environment, service style, and coordination challenges.
Learn how to effectively describe your venue's technical environment, equipment setup, and operational context to attract suitable AV technician candidates.
Learn how to effectively describe your bakery environment, production style, and working conditions to attract suitable Baker candidates.
Learn how to effectively describe restaurant venues for food and beverage manager positions including dining concepts, service styles, capacity, and operational characteristics.
Learn how to effectively describe hotel properties including operational scope, management structure, guest demographics, and development opportunities for assistant managers.
Learn how to effectively describe hotel properties including market positioning, competitive landscape, revenue potential, and strategic opportunities for revenue managers.
Learn how to effectively describe kitchen environment including workspace layout, equipment standards, cleaning facilities, and working conditions for kitchen porter recruitment.
Learn how to effectively describe kitchen environment including cuisine type, service volume, equipment standards, and operational characteristics for line cook recruitment.
Learn how to effectively describe fine dining venue characteristics including atmosphere, clientele, service style, and luxury standards for maitre d' recruitment.
Learn how to effectively describe restaurant venue characteristics including atmosphere, clientele, service style, and operational details for restaurant host recruitment.
Learn how to showcase your restaurant venue including operational scale, service style, team structure, and unique features to attract qualified restaurant supervisors.
Learn how to effectively describe your restaurant's wine programme, dining style, and sommelier culture to attract the right wine service candidates.
Learn how to specify technical skills, equipment knowledge, and venue-specific requirements for aboyeur positions based on establishment type and service style.
Learn how to identify and communicate venue-specific technical requirements, equipment expertise, and specialized skills for AV technician positions in different hospitality environments.
Learn how to specify technical skills unique to your bakery type, equipment, and production methods for Baker job descriptions.
Learn how to define venue-specific technical competencies for banquet server positions. Includes equipment operation, technology systems, and specialised service techniques.
Learn to describe bellhop venue-specific technical skills including property systems, equipment operation, technology proficiency, and specialised service requirements for different hotel types.
Discover how to craft the venue style section of an Executive Chef job description, effectively conveying culinary style and kitchen culture to attract ideal candidates.
Explore the diverse roles of Catering Assistants across different venues, including schools and events, and learn how to tailor job descriptions effectively.
Learn how long to wait for your food probe thermometer reading to stabilise and what to do if it won't stop fluctuating. Always test probes in boiling water and ice baths.
Learn if waiters need a food hygiene certificate, what Level 1 training covers, and additional in-house sessions required to maintain food safety standards in the workplace.
Discover essential weekly FOH cleaning tasks for restaurants, including deep cleaning areas often overlooked, and best practices for scheduling and assigning these tasks.
Learn the key areas to check during weekly freezer maintenance, including condensers, vents, and door seals, to ensure optimal performance and prevent breakdowns.
Freezer burn can impact food quality, but slightly affected areas can be cut away. Prevent it by properly packaging food and maintaining your freezer.
Ensure proper food safety by cooking foods to specific temperatures and times to eliminate bacteria, with guidelines on handling and equipment use.
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Learn how to define food and beverage manager working schedules including operational coverage, shift management, flexibility requirements, and work-life balance.
Learn how to define hotel assistant manager working hours including management schedules, operational coverage, flexibility requirements, and leadership availability.
Learn how to define hotel revenue manager working hours including schedule flexibility, strategic planning time, market monitoring, and executive expectations.
Learn how to define kitchen porter working hours including shift patterns, peak periods, flexibility requirements, and schedule expectations for kitchen operations.
Learn how to define line cook working hours including shift patterns, peak periods, weekend requirements, and schedule flexibility for kitchen operations.
Learn how to define maitre d' working hours including evening shifts, special events, weekend availability, and flexible scheduling for luxury hospitality operations.
Discover how to write clear and effective cleaning tasks using the "What–How–When–Who" model to ensure tasks are completed accurately and efficiently.
Learn when and why to update your food safety policy, including common misconceptions about its necessity and frequency of review.