What should I include about pay and benefits in a Barista job description?

Date modified: 22nd September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email. Or book a demo to see how hospitality businesses use Pilla to create and record job descriptions.

Barista Job Description Template

This job description template provides a full working exmaple using our six step approach. Open the template in the Pilla app and customise each section to make it specific to your role and business.

We operate a specialty coffee shop serving 300+ customers daily with focus on artisan coffee, fresh pastries, and exceptional customer experiences in a welcoming neighborhood setting. Our Baristas are central to our coffee culture, crafting expertly prepared espresso drinks while providing friendly hospitality, detailed coffee knowledge, and efficient service that creates loyal customers and memorable café experiences. The atmosphere balances professional coffee craft with relaxed community feel, serving diverse clientele from morning commuters to afternoon students and weekend families, requiring adaptability, technical skill, and genuine passion for coffee excellence.
• Prepare and serve high-quality espresso drinks including lattes, cappuccinos, americanos, and specialty beverages according to established recipes and standards • Operate espresso machines, grinders, and brewing equipment with precision to ensure consistent extraction and optimal flavor profiles • Provide knowledgeable recommendations on coffee selections, brewing methods, and flavor profiles based on customer preferences • Maintain comprehensive understanding of coffee origins, processing methods, and tasting notes for menu education and customer engagement • Handle cash and card transactions accurately using POS system while managing efficient order flow during peak periods • Prepare fresh food items including pastries, sandwiches, and light meals while maintaining food safety and presentation standards • Maintain coffee bar cleanliness including equipment maintenance, surface sanitizing, and proper milk steaming techniques • Manage inventory including coffee bean rotation, supply monitoring, and daily preparation of syrups and specialty ingredients • Engage with customers professionally, creating welcoming atmosphere through friendly conversation and attentive service • Handle customer feedback and special requests with positivity while escalating complex issues to management • Complete opening duties including equipment setup, coffee grinding, and station preparation for service • Execute closing responsibilities including deep cleaning, cash reconciliation, and equipment shutdown procedures
Essential Skills: Proficiency with espresso machine operation, milk steaming, and latte art techniques; strong customer service abilities with friendly, engaging communication style; attention to detail for coffee preparation accuracy and consistency; efficient multitasking during busy periods while maintaining quality standards; cash handling accuracy and POS system competency; physical stamina for extended standing and repetitive motions; team collaboration skills for coordinating with other staff. Preferred Qualifications: Previous barista experience in specialty coffee shops or cafés; formal coffee training or certification from recognized institutions; knowledge of coffee origins, processing methods, and brewing techniques; experience with various brewing methods including pour-over, French press, and cold brew; food safety certification and understanding of hygiene protocols; multilingual capabilities for diverse customer demographics; passion for coffee culture and continuous learning.
We welcome both experienced baristas and coffee enthusiasts eager to develop their skills in specialty coffee preparation. While previous coffee shop experience is valuable, we prioritize passion for coffee, positive attitude, and willingness to learn over extensive background. Comprehensive training covers espresso techniques, milk steaming, latte art, coffee knowledge, and customer service standards, with experienced baristas providing mentorship and hands-on guidance. Ongoing development opportunities include advanced coffee education, brewing workshops, and potential progression to senior barista or shift supervisor roles for dedicated team members.
We're seeking someone who genuinely enjoys coffee craft and connecting with customers while maintaining efficiency and quality during busy periods. The ideal candidate demonstrates natural warmth and friendliness, stays calm and organized under pressure, and takes pride in creating excellent coffee experiences for every customer. You should be detail-oriented with strong work ethic, able to learn and remember customer preferences, and excited about sharing coffee knowledge and recommendations. Reliability, punctuality, and positive team attitude are essential for success in our community-focused café environment.
Competitive hourly rate of £10.50-£13.00 based on experience, plus tips distribution and performance incentives (typically £15-30 per shift depending on service period). Comprehensive benefits package includes: staff beverages and meals during shifts; 24 days paid annual leave plus bank holidays; flexible scheduling accommodating work-life balance and study commitments; staff discounts on coffee and retail products. Professional development opportunities include advanced coffee training and certification programs; latte art workshops and brewing technique education; clear progression pathways to senior barista, shift supervisor, and management roles; participation in coffee competitions and industry events. Additional benefits include free coffee education and tasting sessions; access to specialty coffee events and workshops; recognition programs for outstanding customer service and coffee quality; supportive team environment with regular skills development and product knowledge training.

When writing a job description for a barista, it's important to be very clear about the pay and any benefits. Include the exact pay rate or a realistic range, and list any additional perks like tips, paid breaks, or staff meals. This transparency helps attract the right candidates and sets clear expectations from the start.

Common misunderstanding: It's enough to just mention 'competitive pay' in job descriptions.

Just saying 'competitive pay' can be vague and might not attract as many candidates. It's better to provide a specific pay range or rate. This clarity can increase the number of applicants who feel that the role matches their financial needs and expectations.

Common misunderstanding: Benefits only refer to salary and tips.

While salary and tips are important, other benefits like flexible working hours, paid training, or mental health support can also be very appealing to potential employees. Make sure to include these in the job description to show candidates the full value of the role.

What are good examples of non-monetary perks that attract baristas?

Non-monetary perks can be just as attractive as financial benefits. Examples include free meals during shifts, access to training and development programs, and a supportive work environment. Other perks might include discounts on products, team social events, or even wellness programs. These benefits can help create a positive workplace culture and attract passionate baristas.

Common misunderstanding: Non-monetary perks aren't as valuable as monetary compensation.

While salary is crucial, non-monetary perks like professional development opportunities or a great team environment can significantly enhance job satisfaction. These perks often contribute to long-term job happiness and loyalty, which is just as important as the pay.

Common misunderstanding: All perks appeal to all baristas.

Different perks appeal to different people. For example, some might value career development opportunities over free meals. It's important to consider the specific preferences and needs of the baristas you want to attract when choosing which perks to highlight.

How can clear pay and tips info improve hiring outcomes?

Being upfront about pay and tips in the job description can greatly improve hiring outcomes. It helps filter out candidates who are looking for a different pay scale, and attracts those who are comfortable with the offer. This clarity can lead to more satisfied employees and reduce turnover, as there are fewer misunderstandings about compensation after hiring.

Common misunderstanding: Detailed pay information might scare off potential candidates.

While it might seem that detailed pay info could deter some applicants, it actually helps ensure that those who do apply are more likely to be satisfied with the compensation offered. This leads to better matches between the employer and the employee.

Common misunderstanding: Tips don't need to be mentioned in the job description.

Mentioning tips is crucial as they can form a significant part of a barista's income. Clear information about how tips are handled (shared, pooled, etc.) can influence a candidate's decision to apply, ensuring that those who do are fully aware of their potential earnings.