How should I evaluate experience in a Restaurant Assistant Manager job interview?

Date modified: 17th January 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Evaluate management background through specific leadership examples, team development experiences, and business coordination demonstrations whilst focusing on management quality rather than tenure length. Assess leadership experience over operational history.

Common misunderstanding: Tenure length indicates management ability.

Many hiring managers wrongly believe longer employment automatically means better leadership skills. They focus on years worked rather than actual management accomplishments and growth.

Let's say you are an assistant manager reviewing two candidates. One worked 8 years at the same restaurant doing routine tasks. Another worked 3 years across different establishments, gaining diverse leadership experience and solving various operational challenges.

Common misunderstanding: Long tenure equals strong leadership skills.

Some managers assume years in a position automatically means management competence. They fail to test actual leadership capability, business coordination, and strategic thinking that assistant managers need.

Let's say you are an assistant manager interviewing someone with 6 years' experience. You discover they only handled scheduling and inventory. They never resolved staff conflicts, managed budgets, or led service recovery during busy periods.

What questions help assess relevant Restaurant Assistant Manager experience effectively?

Ask about specific management challenges, team leadership situations, and business coordination examples whilst probing for detailed leadership stories. Focus on scenarios revealing actual management capability and strategic thinking.

Common misunderstanding: General questions reveal management ability.

Hiring managers often ask broad questions about restaurant experience instead of specific leadership scenarios. General questions fail to reveal actual management skills and problem-solving abilities.

Let's say you are an assistant manager conducting interviews. You ask "Tell me about your restaurant experience" instead of "Describe how you handled your best server calling in sick during a fully booked Saturday night." The specific scenario reveals real management capability.

Common misunderstanding: Vague leadership claims prove management skills.

Some managers accept general statements about "team leadership experience" without demanding specific examples. They miss crucial details that demonstrate actual development and coaching abilities.

Let's say you are an assistant manager evaluating candidates. Someone mentions "team leadership experience" without specifics. You need concrete examples like: "I coached a struggling server through beverage knowledge gaps, created training exercises, and saw their sales increase 30% over two months."

How do I determine if a candidate has sufficient Restaurant Assistant Manager background?

Assess leadership consistency demonstrated through examples, management capability development, and strategic adaptability whilst weighing practical trial performance heavily. Consider experience quality and transferable management skills.

Common misunderstanding: CVs and basic questions assess management readiness.

Hiring managers often rely on CV reviews and simple questions instead of scenario-based testing. This approach fails to reveal actual crisis management and strategic thinking abilities.

Let's say you are an assistant manager reviewing applications. Instead of just checking CVs, ask: "Your head chef quits during your busiest month. Walk me through maintaining kitchen operations whilst recruiting a replacement." This reveals real crisis management skills.

Common misunderstanding: Quick interviews save time and money.

Some managers rush through interviews due to urgent hiring needs. They don't realise that poor assistant manager hires cost more than thorough evaluation processes.

Let's say you are an assistant manager facing urgent staffing needs. Rushing interviews seems faster, but poor hires create bigger problems. Ask for multiple leadership examples across different situations to verify consistent management capability rather than isolated successes.