Design 45-minute trials testing drink preparation quality, customer service under pressure, and multitasking ability whilst using realistic bar scenarios with multiple order coordination and equipment challenges. Structure trials to mirror actual service conditions and evaluate sustained performance quality during peak period simulation.
Common misunderstanding: Trials lack realistic pressure
Many managers run easy trials that don't match real bar pressure. Without realistic busy conditions, you can't test true bartending skills.
Let's say you are running a trial shift during quiet afternoon hours. The candidate looks great serving one customer at a time. But can they handle Friday night with five people wanting drinks whilst the music is loud and someone spills a pint?
Common misunderstanding: Only testing drink-making skills
Some managers watch candidates make perfect cocktails but ignore customer service skills. Great bartending combines both technical skills and people skills.
Let's say you are observing a trial where the candidate makes flawless drinks but barely speaks to customers. They might know recipes perfectly but lack the chat and charm that keeps customers happy and coming back.
Structure trials with orientation, core skills assessment, and team integration phases whilst testing drink preparation, customer interaction, and pressure response using your actual bar setup and menu items. Include realistic service scenarios that reveal natural working style and adaptability to establishment operational demands.
Common misunderstanding: Generic trials don't match your bar
Managers often use standard trial tasks instead of ones specific to their venue. Each bar has different needs and customer types.
Let's say you are running a craft beer pub but test candidates on making cocktails. Or you run a cocktail bar but only test beer pouring. The trial should match what they'll actually do in your specific venue.
Common misunderstanding: Making trials too complicated
Some managers create impossible trial scenarios that overwhelm candidates. Extreme difficulty doesn't show normal working ability.
Let's say you are testing a candidate with 20 complex cocktail orders whilst the till is broken and you're asking them to count stock. This chaos doesn't reflect normal shifts. Test realistic busy periods, not disaster scenarios.
Observe drink quality consistency, customer service approach, cleanliness maintenance, and professional presentation under pressure whilst focusing on multitasking grace and communication clarity during busy simulation. Assess adaptability to unexpected challenges and team coordination during realistic service scenarios.
Common misunderstanding: Expecting perfect performance
Some managers expect flawless trial performance and reject candidates who make small mistakes. Real bartending involves recovering from errors gracefully.
Let's say you are watching a candidate who drops a glass during their trial. Instead of focusing on the mistake, watch how they clean up safely, apologise to customers, and continue serving. Recovery skills matter more than perfection.
Common misunderstanding: Watching without clear criteria
Some managers watch trials but don't know what to look for. Without specific assessment points, they miss important details about service quality.
Let's say you are observing a trial but only notice whether drinks taste good. You might miss that the candidate ignores waiting customers, doesn't clean as they go, or can't coordinate with kitchen staff. Have clear observation goals.