Chats
Keep your team connected
Direct messages, group chats, and team channels all in one place.
Documentation
(7)Messaging overview
Learn how to use messaging in Pilla - direct messages, group conversations, team channels and your inbox.
Team chat
Learn how to use team channels for group communication with all team members in Pilla.
Send & receive
Learn how to compose, send, and manage messages in Pilla, including attachments, mentions, reactions, and replies.
Read receipts
Learn about read receipts and message information in Pilla messaging.
Context messaging
Learn how to send messages about specific shifts, work items, shift patterns, and leaderboard entries in Pilla.
Managing chats
Learn how to edit group conversations, mute and unmute chats, and block or unblock users in Pilla.
Chat settings
Configure chat settings in Pilla to control whether your team members can mute conversations and block users in direct messages.
Messaging in Pilla
Communication is key to running a smooth operation. Pilla brings all your team conversations together, whether you're sending a quick update or coordinating across multiple locations.
What you can do with messaging
- Send direct messages - Have private conversations with individual team members
- Create group chats - Bring the right people together for specific topics
- Use team channels - Broadcast updates to everyone in a team at once
- Message on entities - Discuss shifts, work items, and more in context
Browse the guides below to learn more about each feature.