What salary and benefits should I state in a Restaurant Duty Manager job description?

Date modified: 22nd September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Restaurant Duty Manager Job Description Template

This job description template provides a full working exmaple using our six step approach. Open the template in the Pilla app and customise each section to make it specific to your role and business.

We operate a successful restaurant serving 180+ covers daily with emphasis on operational excellence, team leadership, and exceptional guest experiences. Our duty manager oversees daily operations during designated shifts, ensuring smooth service delivery and staff coordination. This role combines operational management with hands-on support, leading teams while maintaining service standards and handling escalated situations. You'll work in a fast-paced environment managing both front-of-house and back-of-house coordination during busy service periods. The position offers excellent progression opportunities including general manager and multi-site management roles, with involvement in staff development, operational improvements, and business growth within our restaurant group.
• Oversee daily restaurant operations during assigned shifts including service coordination and quality control • Manage and motivate front-of-house and back-of-house teams ensuring efficient collaboration and communication • Handle escalated guest complaints and service issues with professionalism and effective resolution strategies • Monitor service standards and food quality, implementing corrective actions when necessary • Manage staff scheduling, break coverage, and shift assignments to optimize operational efficiency • Oversee opening and closing procedures including cash handling, security protocols, and facility checks • Ensure compliance with health and safety regulations, food safety protocols, and licensing requirements • Coordinate with kitchen management on service flow, special requirements, and timing optimization • Handle administrative duties including sales reporting, inventory management, and incident documentation • Implement company policies and procedures while maintaining positive team morale and performance • Manage cash handling procedures, till reconciliation, and financial accountability during shifts • Support staff training, performance management, and development initiatives
Essential Skills: Proven management experience with ability to lead diverse teams under pressure; comprehensive understanding of restaurant operations including service, kitchen, and administrative functions; strong problem-solving abilities for handling operational challenges and guest complaints; excellent communication skills for staff management and guest relations; financial awareness including cash handling, cost control, and basic P&L understanding; knowledge of health and safety, food safety, and employment regulations. Preferred Qualifications: 3+ years restaurant management or supervisory experience; hospitality management qualification or equivalent professional training; experience with POS systems, scheduling software, and operational technology; wine and beverage knowledge for comprehensive service oversight; additional language skills for diverse teams and guest demographics; conflict resolution and performance management training.
We're looking for experienced restaurant professionals with at least 3 years in management or senior supervisory roles, demonstrating ability to lead teams and manage operations effectively. You should have solid understanding of restaurant operations, natural leadership skills, and proven track record in hospitality management. While formal management qualifications are valuable, we care more about your practical experience, problem-solving ability, and commitment to operational excellence. We provide ongoing management development including advanced leadership training and operational skills enhancement. Career advancement opportunities include general manager, area manager, and regional management positions within our expanding restaurant group. We support professional growth through management training programs, mentoring relationships, and cross-functional experience opportunities.
We're looking for someone who combines strong operational knowledge with inspirational leadership qualities, motivating teams while maintaining exacting standards for service quality and operational efficiency. You should be decisive under pressure, able to prioritize multiple demands, and skilled at developing team capabilities. The ideal candidate will have excellent interpersonal skills, emotional intelligence for staff management, and commitment to creating positive workplace culture. You should be organized, analytical, and able to balance business objectives with team development and guest satisfaction. We value collaborative leadership, continuous improvement mindset, and results-oriented approach, seeking someone who drives operational success while fostering team growth and maintaining our service standards.
Competitive management salary of £28,000-£34,000 annually based on experience and operational capabilities, with quarterly performance reviews and merit-based advancement opportunities. Comprehensive management benefits package includes: performance bonus structure tied to operational KPIs and guest satisfaction metrics; nutritious staff meals during all shifts; 28 days paid annual leave plus bank holidays and professional development time. Leadership development opportunities including management training programs, operational certifications, and potential advancement to senior management roles. Health and wellness benefits, flexible working arrangements where possible, and management recognition programs celebrating operational excellence and team development achievements.

When writing a job description for a Restaurant Duty Manager, it's important to be clear about the salary and benefits. State the exact salary or a reasonable range, such as £28,000 - £32,000 per annum, plus service charge allocation. Include other benefits like holiday entitlements, training opportunities, and meal discounts to make the role more attractive.

Common misunderstanding: It’s better to keep salary details vague to negotiate later.

Being vague about salary can deter potential candidates who prefer transparency before applying. Clear salary ranges attract more suitable applicants and save time during the hiring process.

Common misunderstanding: Benefits like training aren’t as appealing as financial incentives.

Non-financial benefits such as comprehensive training and career development are highly valued by candidates looking for growth opportunities and can be a deciding factor for accepting the job.

How do I transparently communicate bonus structures for a Duty Manager role?

Clearly outline any bonus structures or incentive plans in the job description. For example, mention specific targets that trigger bonuses, such as sales targets or customer satisfaction scores. This transparency helps candidates understand what is expected and what they can earn in addition to their base salary.

Common misunderstanding: Bonus details should be discussed only after hiring to avoid false expectations.

Discussing bonus structures upfront ensures that candidates are aware of all potential earnings and can make informed decisions. It also sets clear expectations from the start.

Common misunderstanding: Bonuses are standard across all similar roles.

Bonus structures can vary greatly between establishments based on their specific goals and financial capabilities. Clearly specifying your restaurant's bonus criteria distinguishes your offer from others.

What unique job perks and benefits can attract candidates to our restaurant for a Duty Manager position?

Unique perks and benefits can significantly enhance the attractiveness of a Duty Manager position. Consider offering flexible scheduling, complimentary dining experiences, or team-building retreats. Highlighting a supportive work environment and opportunities for personal and professional growth can also be very appealing.

Common misunderstanding: Standard benefits are enough to attract good candidates.

While standard benefits are important, unique perks tailored to the lifestyle and values of potential candidates can set your restaurant apart from competitors and attract higher-quality applicants.

Common misunderstanding: More benefits mean higher costs for the business.

Investing in unique benefits can lead to higher employee satisfaction and retention, which can save costs related to turnover and training in the long run. Benefits like flexible schedules can also be cost-neutral while greatly increasing job appeal.