Focus on management performance, leadership effectiveness, and operational achievement verification whilst asking about team leadership, financial responsibility, and service coordination rather than basic employment confirmation. Conduct comprehensive reference assessment that validates management competency and operational performance.
Common misunderstanding: Basic employment verification is enough for management roles
Many hiring managers only check dates of employment and job titles when they should explore leadership effectiveness and management performance. Food & beverage manager references need to reveal how well someone leads teams and handles responsibility.
Let's say you are checking references for a candidate who claims strong leadership skills. You need to ask previous managers about specific examples of team development, crisis management, and decision-making quality rather than just confirming they held management positions.
Common misunderstanding: Quick reference calls provide sufficient insight
Some managers rush through reference checks with brief phone calls instead of exploring management performance in detail. Food & beverage managers face complex challenges that require strong decision-making and crisis management skills that need proper verification.
Let's say you are assessing a candidate's ability to handle operational crises and staff conflicts. You need detailed discussions with references about specific situations where the candidate managed difficult circumstances, made tough decisions, and maintained team performance under pressure.
Ask about leadership style, operational management capability, team development effectiveness, and crisis management performance whilst focusing on management behaviours and business results over operational details. Structure questions to reveal genuine leadership patterns and operational impact.
Common misunderstanding: Operational knowledge is more important than leadership verification
Some hiring managers ask references about technical skills and operational knowledge when they should focus on leadership capability and management effectiveness. Food & beverage managers need strong people management skills more than technical expertise.
Let's say you are evaluating how well a candidate develops their team members and handles staff performance issues. You need to ask references about their coaching abilities, conflict resolution skills, and success in building high-performing teams rather than their knowledge of food safety procedures.
Common misunderstanding: Standard reference questions work for all roles
Some managers use the same reference questions for every position instead of focusing on management-specific abilities. Food & beverage manager roles require particular leadership skills and crisis management capabilities that need targeted reference discussions.
Let's say you are assessing a candidate's suitability for managing a busy restaurant operation with 35 staff members. You need to ask references specifically about their experience leading large teams, managing multiple departments, and coordinating complex operations during peak trading periods.
Contact senior managers, operational directors, business owners, and key stakeholders whilst prioritising references who can verify management performance, leadership capability, and operational coordination effectiveness. Select references with adequate exposure to management decision-making and operational coordination.
Common misunderstanding: Any previous colleague can provide meaningful references
Some hiring managers accept references from colleagues or subordinates who cannot properly assess management performance. Food & beverage manager references should come from people who can evaluate leadership effectiveness and decision-making quality from a senior perspective.
Let's say you are checking references for a food & beverage manager candidate who worked in a large hotel. You need to speak with the general manager, operations director, or department heads who directly observed their management performance rather than team members who worked under them.
Common misunderstanding: Peer references are as valuable as senior management references
Some managers give equal weight to references from colleagues at the same level when senior management references provide much better insight into management capability. Food & beverage managers need validation from people who can assess their strategic thinking and leadership impact.
Let's say you are evaluating a candidate's potential to manage a hotel's entire food & beverage operation including restaurants, bars, and events. You need references from senior managers who can assess their ability to handle P&L responsibility, strategic planning, and cross-departmental coordination rather than peer managers who worked alongside them.