What is a food safety policy statement?

Date modified: 22nd September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

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A food safety policy statement is a written commitment by a hospitality business to maintain safe food handling, preparation, and storage practices. It outlines the responsibilities of both management and staff to ensure the health and safety of food served to customers. This statement is crucial for setting standards and procedures that comply with legal requirements and protect public health.

Common misunderstanding: A food safety policy statement is just a formality and doesn’t need to be taken seriously.

It's not just a piece of paper; it's a critical document that guides the entire team on how to handle food safely. Ignoring it can lead to serious health risks for customers and legal consequences for the business.

Common misunderstanding: Once written, the food safety policy statement doesn’t need to be updated.

Food safety guidelines and regulations can change. It’s important to review and update the policy regularly to ensure compliance and reflect any new practices or changes in the business.

Why is a food safety policy important for hospitality businesses?

Having a clear food safety policy is essential for any hospitality business. It ensures that all staff members are aware of their roles in maintaining food safety, reduces the risk of foodborne illnesses, and demonstrates a commitment to customer health. This policy also helps in training new staff and serves as a reference for maintaining consistent safety standards.

Common misunderstanding: A food safety policy is only necessary for large restaurants or hotels.

Every business that handles food, no matter the size, needs a food safety policy. This includes small cafes, food trucks, and even pop-up restaurants. It’s crucial for ensuring safe food handling across the board.

Common misunderstanding: Having a food safety policy means you don’t need regular staff training.

A written policy is a starting point, but regular training and updates are necessary to reinforce practices and introduce any new regulations or changes in procedures. Continuous education helps keep everyone informed and compliant.

Who should write and who should read a food safety policy?

The food safety policy should be written by someone with a deep understanding of food safety regulations and best practices, typically a qualified safety officer or consultant. However, it’s important that all levels of staff, from management to kitchen and service personnel, read and understand the policy. This ensures everyone is on the same page regarding safety practices and responsibilities.

Common misunderstanding: Only kitchen staff need to worry about the food safety policy.

While kitchen staff play a major role, food safety is everyone’s responsibility in a hospitality business. Front-of-house staff, cleaners, and anyone who might handle food or food contact surfaces must also understand and follow the policy.

Common misunderstanding: The food safety policy is too complex for everyone to understand.

The policy should be written clearly and concisely so that all employees can understand it, regardless of their role or experience level. It’s also helpful to include practical examples and regular training sessions to clarify any complex parts.

UK Official Guidance

Guidance on food safety responsibilities

What does your food safety policy need to say about HACCP?

Your food safety policy should clearly outline your commitment to the Hazard Analysis and Critical Control Points (HACCP) system by detailing how hazards will be identified, evaluated, and controlled.

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How should your food safety policy address reviews and updates?

Your food safety policy should specify the frequency of reviews and the procedure for updates to ensure it remains relevant to current regulations and operational changes.

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How should a food safety policy describe risk management?

A food safety policy should clearly outline how risks are identified, assessed, and managed in a busy kitchen.

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What should your food safety policy say about staff training?

A comprehensive food safety policy should specify that all staff members receive thorough initial training on food safety practices when they join and ongoing training to keep up with the latest food safety standards and practices. It should also define the responsibility of management to provide this training and ensure compliance.

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How long should a food safety policy statement be?

A food safety policy statement should be sufficiently lengthy to cover all necessary safety aspects relevant to your business yet concise to ensure readability and understanding.

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What should the opening commitment of a food safety policy include?

The opening commitment of a food safety policy should explicitly state the company's dedication to the highest standards of food safety, outlining adherence to laws and regulations and prioritising customer and staff health and safety. This is fundamental for establishing the importance of food safety within the company.

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What supporting systems should be included in a food safety policy?

A comprehensive food safety policy should include systems such as cleaning schedules, pest control measures, and supplier checks.

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When should you write or update a food safety policy?

Every business in the hospitality sector should have a written food safety policy from the outset.

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