How can I explain the type of cafe or venue we operate in a Barista job description?

Date modified: 22nd September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email. Or book a demo to see how hospitality businesses use Pilla to create and record job descriptions.

Barista Job Description Template

This job description template provides a full working exmaple using our six step approach. Open the template in the Pilla app and customise each section to make it specific to your role and business.

We operate a specialty coffee shop serving 300+ customers daily with focus on artisan coffee, fresh pastries, and exceptional customer experiences in a welcoming neighborhood setting. Our Baristas are central to our coffee culture, crafting expertly prepared espresso drinks while providing friendly hospitality, detailed coffee knowledge, and efficient service that creates loyal customers and memorable café experiences. The atmosphere balances professional coffee craft with relaxed community feel, serving diverse clientele from morning commuters to afternoon students and weekend families, requiring adaptability, technical skill, and genuine passion for coffee excellence.
• Prepare and serve high-quality espresso drinks including lattes, cappuccinos, americanos, and specialty beverages according to established recipes and standards • Operate espresso machines, grinders, and brewing equipment with precision to ensure consistent extraction and optimal flavor profiles • Provide knowledgeable recommendations on coffee selections, brewing methods, and flavor profiles based on customer preferences • Maintain comprehensive understanding of coffee origins, processing methods, and tasting notes for menu education and customer engagement • Handle cash and card transactions accurately using POS system while managing efficient order flow during peak periods • Prepare fresh food items including pastries, sandwiches, and light meals while maintaining food safety and presentation standards • Maintain coffee bar cleanliness including equipment maintenance, surface sanitizing, and proper milk steaming techniques • Manage inventory including coffee bean rotation, supply monitoring, and daily preparation of syrups and specialty ingredients • Engage with customers professionally, creating welcoming atmosphere through friendly conversation and attentive service • Handle customer feedback and special requests with positivity while escalating complex issues to management • Complete opening duties including equipment setup, coffee grinding, and station preparation for service • Execute closing responsibilities including deep cleaning, cash reconciliation, and equipment shutdown procedures
Essential Skills: Proficiency with espresso machine operation, milk steaming, and latte art techniques; strong customer service abilities with friendly, engaging communication style; attention to detail for coffee preparation accuracy and consistency; efficient multitasking during busy periods while maintaining quality standards; cash handling accuracy and POS system competency; physical stamina for extended standing and repetitive motions; team collaboration skills for coordinating with other staff. Preferred Qualifications: Previous barista experience in specialty coffee shops or cafés; formal coffee training or certification from recognized institutions; knowledge of coffee origins, processing methods, and brewing techniques; experience with various brewing methods including pour-over, French press, and cold brew; food safety certification and understanding of hygiene protocols; multilingual capabilities for diverse customer demographics; passion for coffee culture and continuous learning.
We welcome both experienced baristas and coffee enthusiasts eager to develop their skills in specialty coffee preparation. While previous coffee shop experience is valuable, we prioritize passion for coffee, positive attitude, and willingness to learn over extensive background. Comprehensive training covers espresso techniques, milk steaming, latte art, coffee knowledge, and customer service standards, with experienced baristas providing mentorship and hands-on guidance. Ongoing development opportunities include advanced coffee education, brewing workshops, and potential progression to senior barista or shift supervisor roles for dedicated team members.
We're seeking someone who genuinely enjoys coffee craft and connecting with customers while maintaining efficiency and quality during busy periods. The ideal candidate demonstrates natural warmth and friendliness, stays calm and organized under pressure, and takes pride in creating excellent coffee experiences for every customer. You should be detail-oriented with strong work ethic, able to learn and remember customer preferences, and excited about sharing coffee knowledge and recommendations. Reliability, punctuality, and positive team attitude are essential for success in our community-focused café environment.
Competitive hourly rate of £10.50-£13.00 based on experience, plus tips distribution and performance incentives (typically £15-30 per shift depending on service period). Comprehensive benefits package includes: staff beverages and meals during shifts; 24 days paid annual leave plus bank holidays; flexible scheduling accommodating work-life balance and study commitments; staff discounts on coffee and retail products. Professional development opportunities include advanced coffee training and certification programs; latte art workshops and brewing technique education; clear progression pathways to senior barista, shift supervisor, and management roles; participation in coffee competitions and industry events. Additional benefits include free coffee education and tasting sessions; access to specialty coffee events and workshops; recognition programs for outstanding customer service and coffee quality; supportive team environment with regular skills development and product knowledge training.

When writing a job description for a barista, start by clearly stating what type of venue you operate. This could be an independent café, a fast-paced coffee kiosk, or a hotel coffee bar. Be specific to help potential candidates understand the environment they might be working in.

Common misunderstanding: A detailed description of the venue is not necessary in a job description.

It's very important to describe your venue in the job description. This helps candidates decide if they would be a good fit for your setting and can reduce the number of unsuitable applications.

Common misunderstanding: Using jargon or overly creative language will make the job description stand out.

While creativity can be appealing, clarity is key. Use straightforward language to ensure that all potential candidates, regardless of their current industry knowledge, can understand the type of venue and what working there entails.

How do I describe our service style in a way that attracts the right candidates?

Describe your service style by focusing on the pace and customer interaction. For example, mention whether your café offers quick, takeaway service or if it provides a slower, more hospitality-focused experience with table service. This helps attract candidates who prefer and excel in your type of service environment.

Common misunderstanding: All service styles appeal to all baristas.

Different baristas thrive in different settings. Some may excel in high-pressure, fast-paced environments, while others might prefer a more relaxed setting where they can engage more with customers.

Common misunderstanding: Vague descriptions of the service style are sufficient.

Being specific about your service style, such as the number of coffees served daily or the customer interaction level, helps candidates gauge if they can handle the demands and pace of your café.

What unique aspects of our barista role should I highlight in the job description?

Highlight unique aspects such as opportunities for training, involvement in menu decisions, or special practices like sustainable sourcing. Mentioning these can attract candidates who are looking for a role that offers more than just making coffee and can align with their values or career goals.

Common misunderstanding: Standard responsibilities and skills are all that matter in a job description.

While fundamental skills and responsibilities are crucial, highlighting unique aspects of the role can differentiate your venue from others and attract candidates who are a perfect fit for your specific environment.

Common misunderstanding: Unique benefits do not influence a candidate's decision.

Many candidates look for roles that offer growth, learning, and values that match their own. Clearly stating these unique selling points can significantly influence a candidate's interest in your position.