What if I'm unsure how long the fridge has been broken?

If you are unsure about the duration for which the fridge has been faulty, it is safest to discard all the food and record it as waste. This precaution helps prevent the risk of serving potentially harmful food. Always document the reason for discarding the food in your Pilla app with detailed comments.

What about fresh fish that's stored in a broken fridge?

Fresh fish must be stored at temperatures below 3°C at all times to ensure safety. If you find fresh fish stored above 3°C in a broken fridge, it must be discarded immediately, regardless of how long it's been at that temperature. This measure is crucial due to the high sensitivity of fresh fish to temperature fluctuations.

What should I do if I find the fridge temperature is over 8°C?

Q: What should I do if I find the fridge temperature is over 8°C?

If you discover that the fridge temperature is above 8°C, you should immediately take the following steps: (1) Check the actual food temperature using a clean, sanitised probe thermometer. (2) Move all high-risk foods to another working fridge if possible. (3) If moving the food is not an option, use it within 4 hours of exceeding 8°C. (4) Discard any food that has been at or above 8°C for more than 4 hours to ensure safety. Remember to document all actions taken in your Pilla app and mark the fridge temperature task as an issue.