How do I make the final decision after Restaurant Host job interviews?

Date modified: 17th January 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Answer Content

Compare candidates using consistent criteria focused on guest service capabilities, cultural fit, and growth potential whilst documenting decision rationale. Evaluate hospitality competencies and front-of-house suitability objectively through structured assessment and clear decision-making processes.

Common misunderstanding: Making gut feeling decisions without criteria.

Many hiring managers rely on instinct rather than structured evaluation of hosting competencies. Restaurant host selection requires objective assessment of guest service abilities, communication skills, and professional presentation rather than subjective impressions.

Let's say you are a host - you'd want hiring decisions based on your demonstrated ability to handle difficult customers, manage reservations effectively, and maintain professional composure during busy periods.

Common misunderstanding: Focusing on interview performance over job suitability.

Some managers choose candidates who interview well without properly assessing actual hosting capabilities. Front-of-house roles require specific guest service competencies that may not align with general interview skills.

Let's say you are a host - you'd prefer evaluation based on your customer service experience, problem-solving approach, and ability to create welcoming atmospheres rather than just speaking confidently in interviews.

What criteria should guide Restaurant Host selection decisions?

Prioritise guest interaction skills, professional presentation, problem-solving abilities, and team compatibility whilst considering experience relevance and development potential. Focus on hosting competencies that directly impact guest satisfaction and front-of-house effectiveness.

Common misunderstanding: Treating all hospitality experience as equally valuable.

Many managers give equal weight to different types of service experience without considering relevance to hosting responsibilities. Restaurant host roles require specific skills in guest management, reservation handling, and front-of-house coordination.

Let's say you are a host - you'd want recognition that your experience managing hotel check-ins or retail customer service has prepared you for greeting restaurant guests and handling booking inquiries.

Common misunderstanding: Overvaluing formal qualifications over practical abilities.

Some managers prioritise educational background or certifications over demonstrated guest service capabilities. Restaurant hosting success depends more on interpersonal skills, patience, and hospitality instincts than academic achievements.

Let's say you are a host - you'd prefer assessment of your natural ability to make guests feel welcome and handle stressful situations over emphasis on formal qualifications that don't relate to daily hosting duties.

How do I compare multiple Restaurant Host candidates fairly?

Use structured evaluation scorecards, review notes systematically, and assess each candidate against the same hospitality criteria whilst maintaining objective assessment and documenting decision reasoning clearly for consistent and fair selection processes.

Common misunderstanding: Comparing candidates against each other instead of criteria.

Many managers rank candidates relative to one another rather than against specific hosting requirements. Effective selection evaluates each candidate's ability to meet guest service standards independently.

Let's say you are a host - you'd want evaluation based on whether you can handle the specific demands of the role, not just whether you're better than other interviewees who might not be suitable either.

Common misunderstanding: Making decisions based on most recent interviews.

Some managers favour candidates interviewed later because their performance is fresher in memory. Fair selection requires systematic review of all candidates using consistent criteria and detailed notes from each interview.

Let's say you are a host - you'd expect equal consideration whether you interviewed first or last, with hiring managers reviewing your performance objectively against the same standards applied to all candidates.

How should I discuss availability during a Restaurant Host job interview?

Address shift patterns, weekend and evening coverage, and peak period availability whilst clarifying holiday periods and notice requirements.

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How should I handle Restaurant Host candidate questions during interviews?

Encourage questions about guest service expectations and provide honest answers about hosting challenges whilst using inquiries to assess genuine interest.

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How should I evaluate communication skills in a Restaurant Host job interview?

Test warmth during guest interaction scenarios, professional clarity with service coordination, and ability to convey welcoming atmosphere whilst observing verbal grace with challenging situations.

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How do I assess cultural fit during a Restaurant Host job interview?

Evaluate hospitality style alignment with your restaurant atmosphere, guest service philosophy, and front-of-house presentation standards whilst testing adaptability to your venue's personality.

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How do I assess essential skills during a Restaurant Host job interview?

Focus on exceptional interpersonal skills, organisational ability for reservations, and professional presentation whilst testing guest interaction warmth and multitasking capability.

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How should I evaluate experience in a Restaurant Host job interview?

Focus on guest service examples, front-of-house experience, and hospitality achievements whilst requiring specific scenarios demonstrating welcoming skills and reservation management.

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How should I set up the interview environment for a Restaurant Host position?

Create a welcoming atmosphere that mirrors guest service expectations, use front-of-house areas when possible, and ensure comfortable arrangements.

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What interview questions should I prepare for a Restaurant Host job interview?

Focus on behavioural questions about guest interaction, conflict resolution, and multitasking whilst exploring reservation management and team communication examples.

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How should I structure a Restaurant Host job interview?

Use a full interview structure with guest service assessment, practical trials, and team interaction evaluation whilst focusing on hospitality instincts and front-of-house presentation.

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What legal requirements must I consider during Restaurant Host job interviews?

Follow equal opportunity employment law, avoid discriminatory questioning, and maintain fair assessment standards for hospitality evaluation.

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How do I evaluate Restaurant Host candidate motivation during interviews?

Assess genuine interest in guest service excellence, enthusiasm for creating welcoming experiences, and commitment to hospitality standards whilst exploring their drive for front-of-house improvement.

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Should I use multiple interview rounds for a Restaurant Host position?

Use multi-stage processes for senior or lead host roles whilst implementing phone screening, formal interview, and practical trial progression.

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What practical trial should I use for a Restaurant Host job interview?

Implement guest greeting simulations, reservation management demonstrations, and seating coordination exercises whilst testing real-time hospitality instincts and professional presentation.

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How do I assess problem-solving abilities during a Restaurant Host job interview?

Use realistic guest scenarios requiring immediate solutions, graceful conflict resolution, and creative accommodation whilst observing their approach to guest satisfaction.

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What red flags should I watch for in a Restaurant Host job interview?

Watch for lack of genuine warmth in guest interactions, poor presentation standards, and inability to handle multitasking scenarios whilst identifying dismissive attitudes toward guest concerns.

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How should I conduct reference checks for a Restaurant Host candidate?

Focus on guest service performance, hospitality examples, and front-of-house presentation outcomes whilst verifying welcoming abilities and team coordination effectiveness.

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When should I discuss salary during a Restaurant Host job interview?

Address compensation after assessing guest service capability and cultural fit, typically in final interview stages or upon conditional offer whilst ensuring mutual interest first.

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How should I score a Restaurant Host job interview?

Use weighted scoring with guest interaction and service attitude (40%), organisation and multitasking (30%), and professionalism and coordination (30%) whilst ensuring consistent evaluation across candidates.

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How do I assess how a Restaurant Host candidate will work with my existing team?

Observe their interaction style with current staff, communication approach with service teams, and coordination abilities whilst testing their capacity to facilitate smooth guest flow.

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