What should an Environmental Health Officer do during a visit?

During a visit, an Environmental Health Officer (EHO) should conduct a full inspection of the food business to ensure compliance with food safety regulations. This includes examining food handling, storage, and preparation areas, evaluating the cleanliness and structure of the premises, and assessing the food safety management system. EHOs also review staff training records, pest control measures, and waste management practices to ensure comprehensive food safety.

What information should I receive after an EHO inspection?

After an EHO inspection, you should receive a detailed report outlining any compliance issues, necessary corrective actions, and your food hygiene rating if applicable. The report provides both negative and positive feedback on your food safety practices and includes written explanations and required improvements. EHOs typically also offer verbal feedback during the visit to address urgent issues immediately.

What rights do I have if I disagree with an EHO’s decision?

If you disagree with an EHO’s decision, you have the right to appeal. You should first discuss any concerns with the EHO or their office. If issues remain unresolved, you can escalate the matter by formally appealing to their supervisory body or, in some cases, to a tribunal or court. Appeals must be filed within a specific timeframe, often stipulated in the EHO’s report.

What should an EHO do during a visit?