How do I determine the difference between must-have skills and nice-to-have skills for Waitstaff?

Must-have skills are essential for effective performance from day one, such as basic order taking and customer interaction. Nice-to-have skills, like advanced wine knowledge or multilingual capabilities, can enhance performance and can be developed over time.

Why is it crucial to specify skill requirements in a Waiter/Waitress job description?

Specifying skill requirements in a job description helps attract candidates well-suited for the role and prepared to meet your restaurant's demands. It sets clear expectations, aids in streamlining the hiring process, and increases the likelihood of finding a suitable match for your team.

What skills should I include in a Waiter/Waitress job description for my restaurant?

Q: What skills should I include in a Waiter/Waitress job description for my restaurant?

When writing a job description for waitstaff, include essential skills such as customer service and interpersonal communication, order accuracy and speed, familiarity with POS and billing systems, teamwork, organisation, and handling customer complaints. Tailor these skills to the needs of your restaurant's service style and customer base.