What physical requirements should I include in a Maitre d' job description?

Date modified: 29th September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Hotel Revenue Manager Job Description Template

This job description template provides a full working exmaple using our six step approach. Open the template in the Pilla app and customise each section to make it specific to your role and business.

We manage a 180-room full-service hotel generating £4.2 million annual revenue through optimized pricing strategies, market positioning, and demand forecasting across business, leisure, and group segments. Our Revenue Manager drives strategic pricing decisions, market analysis, and competitive positioning to maximize RevPAR and total revenue performance while maintaining brand standards and guest satisfaction targets. The role requires sophisticated analytical capabilities combined with commercial acumen, working with advanced revenue management systems to optimize inventory allocation, pricing strategies, and market penetration across all distribution channels and customer segments in a competitive urban market environment.
• Develop and implement comprehensive pricing strategies across all room categories, rate plans, and distribution channels to maximize revenue performance • Conduct daily market analysis, competitive intelligence, and demand forecasting using advanced revenue management systems and market data • Optimize inventory allocation and pricing decisions based on market trends, booking patterns, and competitive positioning • Manage distribution channel strategy including OTA relationships, direct booking optimization, and rate parity maintenance • Analyze revenue performance metrics including RevPAR, ADR, occupancy, and market share to identify growth opportunities • Collaborate with sales and marketing teams on group pricing, corporate contracts, and promotional campaign effectiveness • Prepare detailed revenue forecasts, budget planning, and performance analysis for senior management and ownership • Monitor booking patterns, cancellation trends, and market shifts to adjust strategies and maximize revenue capture • Oversee yield management for meetings and events, working with catering and sales teams on package pricing optimization • Implement revenue management best practices including length of stay controls, rate restrictions, and demand-based pricing • Coordinate with operations teams on inventory management, room type optimization, and upselling strategy development • Conduct competitive rate shopping, market positioning analysis, and strategic pricing recommendations for leadership
Essential Skills: Advanced analytical abilities with proficiency in revenue management systems including Excel modeling, PMS integration, and forecasting tools; strong commercial acumen for pricing strategy development and market analysis; excellent communication skills for presenting complex data to stakeholders and influencing strategic decisions; detail-oriented approach to data accuracy and performance monitoring; understanding of hospitality distribution channels and competitive dynamics. Preferred Qualifications: Degree in hospitality management, business, finance, or analytics with relevant professional experience; certification in revenue management from recognized industry institutions (HSMAI, Cornell); proficiency with major revenue management systems such as IDeaS, RevPAR Guru, or Duetto; experience with market intelligence tools including STR reports and competitive analysis platforms; understanding of hotel operations and guest experience impact on revenue performance; project management skills for implementing new systems and strategies.
We're seeking candidates with minimum 2-3 years experience in hotel revenue management, sales analysis, or related analytical roles within hospitality or travel industries. Previous experience with revenue management systems, market analysis, and pricing strategy development is highly valued. Understanding of hotel operations, distribution channels, and competitive dynamics provides essential foundation for success. We offer comprehensive training on our specific systems and market environment, plus ongoing professional development through industry conferences, certification programs, and revenue management education to support career advancement in this specialized field.
We're looking for someone who thrives on data analysis and enjoys solving complex pricing puzzles to optimize hotel performance. The ideal candidate demonstrates natural curiosity about market trends, guest behavior patterns, and competitive dynamics while maintaining focus on practical revenue outcomes. You should be comfortable making strategic recommendations based on data analysis, able to communicate complex insights clearly to diverse stakeholders, and excited about the challenge of maximizing revenue in a dynamic market environment. Strong attention to detail, proactive problem-solving approach, and ability to balance short-term performance with long-term strategic positioning are essential for success.
Competitive salary range £32,000-£42,000 annually based on experience, plus performance bonuses tied to revenue achievement, market share growth, and RevPAR performance against budget targets. Comprehensive benefits package includes: 26 days paid annual leave plus bank holidays; private healthcare with family coverage options; pension scheme with company matching; professional development budget for industry certifications and conference attendance. Career advancement opportunities include progression to Director of Revenue Management or multi-property revenue roles; specialized training in advanced revenue management techniques and systems; industry networking through revenue management associations and professional groups. Flexible working arrangements including hybrid options where operationally feasible; annual performance reviews with clear development pathways; recognition programs for outstanding revenue performance and strategic contribution to hotel success.

Include appropriate physical requirements covering extended standing and walking throughout dining service periods with endurance for long operational hours, physical stamina for long shifts and peak service demands during busy periods, professional appearance and presentation standards maintenance reflecting establishment prestige, clear speech and communication capabilities for effective guest and team interaction, visual acuity for dining room oversight and guest observation ensuring service excellence, and reasonable accommodation considerations for qualified candidates with disabilities ensuring inclusive employment practices.

Common misunderstanding: Physical requirements exclude qualified candidates rather than operational necessities that ensure service delivery whilst maintaining inclusive employment practices through reasonable accommodation.

Physical requirements define operational necessities whilst maintaining inclusive practices through reasonable accommodation and alternative solutions. Appropriate requirements often ensure service capability whilst supporting diverse employment and professional opportunity access in hospitality environments.

Common misunderstanding: Presentation standards are discriminatory rather than professional requirements that reflect establishment image whilst ensuring guest confidence and service excellence.

Presentation standards reflect establishment image, professional excellence, and service quality whilst ensuring guest confidence and operational effectiveness. Professional appearance often enhances credibility whilst maintaining establishment reputation and service distinction in luxury hospitality environments.

How should I describe mobility requirements for Maitre d' job description physical demands?

Describe frequent movement throughout dining areas and venue spaces for comprehensive service oversight and guest interaction, ability to navigate stairs and multi-level establishments ensuring complete operational coverage, coordination for service assistance and table management during peak periods, flexibility for bending and reaching during service support and operational tasks, balance and stability during busy service periods with safe movement and professional presence, and accommodation discussion for alternative mobility solutions ensuring inclusive employment whilst maintaining service delivery standards.

Common misunderstanding: Mobility requirements are absolute restrictions rather than operational descriptions that allow accommodation discussion and alternative solutions for qualified candidates.

Mobility descriptions define operational requirements whilst enabling accommodation discussion and alternative solutions for qualified candidates. Flexible approaches often maintain service standards whilst ensuring inclusive employment and professional opportunity access through reasonable accommodation practices.

Common misunderstanding: Physical coordination is natural ability rather than professional skill that can be developed through training whilst ensuring service delivery and operational safety.

Physical coordination involves professional skills including balance, movement efficiency, and service coordination that develop through training and experience. Coordination skills often improve through practice whilst ensuring operational safety and service excellence in demanding hospitality environments.

What presentation standards should I outline for Maitre d' job description physical requirements?

Outline impeccable grooming and professional appearance maintenance reflecting establishment standards and guest expectations, appropriate dress code adherence and uniform presentation ensuring consistent professional image, refined posture and elegant bearing reflecting establishment prestige and cultural sophistication, confident presence and authoritative demeanour inspiring guest confidence and team respect, cultural sophistication and refined mannerisms appropriate for luxury hospitality environments, and adaptability to formal dining atmosphere and guest expectations ensuring service excellence and professional credibility.

Common misunderstanding: Presentation standards are superficial requirements rather than professional competencies that enhance service delivery whilst building guest confidence and establishment reputation.

Presentation standards reflect professional competence, establishment image, and service quality whilst building guest confidence and operational effectiveness. Professional appearance often enhances credibility whilst ensuring service distinction and establishment reputation in luxury hospitality environments.

Common misunderstanding: Cultural sophistication requirements exclude diversity rather than professional standards that enhance service quality whilst ensuring cultural awareness and international guest accommodation.

Cultural sophistication enhances service quality through awareness, sensitivity, and appropriate interaction whilst ensuring inclusive service delivery for diverse clientele. Professional sophistication often improves service effectiveness whilst maintaining cultural sensitivity and guest satisfaction in international hospitality environments.

Common misunderstanding: Authoritative presence is intimidating rather than professional confidence that inspires respect whilst maintaining approachable hospitality and guest comfort in luxury service environments.

Authoritative presence combines professional confidence with approachable hospitality, inspiring respect whilst maintaining guest comfort and team effectiveness. Balanced presence often enhances service quality whilst ensuring operational effectiveness and guest satisfaction in luxury hospitality environments.