Develop revenue strategy scenarios, commercial challenges, pricing optimisation situations, and analytical problems whilst focusing on strategic application rather than scenario complexity. Design sophisticated scenarios that reveal commercial capability and revenue potential.
Common misunderstanding: Complex scenarios improve evaluation
Many hiring managers think complicated scenarios make interviews better. They create scenarios that are too hard to understand instead of focusing on testing the right skills.
Let's say you are designing an interview and you create a confusing scenario with too many details and complex background information. The candidate spends time trying to understand the scenario instead of showing their ability to analyse markets and create pricing strategies. Simple, clear scenarios work much better for testing strategic thinking.
Common misunderstanding: Complicated scenarios test strategy skills better
Some managers think that making scenarios more complicated automatically tests strategic thinking better. This is wrong because complexity doesn't equal good testing.
Let's say you are creating a scenario involving five different hotel departments, multiple managers, and competing goals. But the scenario doesn't actually test if the candidate can look at pricing data or create revenue strategies. Making things complicated doesn't replace testing the skills that actually matter for the job.
Essential areas include revenue strategy, commercial analysis, pricing optimisation, and analytical thinking whilst valuing strategic scenarios over operational situations. Focus on scenarios that predict commercial success and revenue excellence.
Common misunderstanding: Daily task scenarios predict success
Some hiring managers focus on testing everyday operational tasks instead of strategic thinking. This misses the important skills that actually predict if someone will succeed as a Revenue Manager.
Let's say you are designing interview scenarios and you ask candidates how they would handle computer system problems or create daily reports. These tasks don't test whether they can develop pricing strategies or analyse market trends to increase revenue. Testing daily operations doesn't show strategic ability.
Common misunderstanding: Business analysis skills aren't important
Some managers don't include commercial analysis and revenue strategy in their scenarios. These skills are essential for Revenue Manager success and should be the main focus of testing.
Let's say you are creating scenarios and you only test customer service and daily operations. You don't check if candidates can analyse competitors or create pricing strategies for different types of customers. Without testing business skills, you might hire someone who can do basic tasks but can't actually increase hotel revenue.
Create realistic scenarios requiring commercial thinking, analytical strategy, revenue optimisation, and strategic analysis whilst testing commercial capability and analytical skills. Assess scenario sophistication and revenue capability.
Common misunderstanding: Basic scenarios test everything needed
Some hiring managers use very simple scenarios thinking they test all the important skills. Basic scenarios don't reveal the complex thinking and business strategy skills needed for Revenue Manager success.
Let's say you are creating scenarios and you use simple situations like "A guest complains about prices" or "How do you check how full the hotel is?" These basic questions don't test strategic thinking. You need scenarios that require market analysis, competitor responses, and revenue optimisation to see real analytical ability.
Common misunderstanding: Complex scenarios aren't needed
Some managers avoid creating challenging scenarios because they think they're unnecessary. But Revenue Manager success requires sophisticated thinking, so you need well-designed scenarios to find candidates with real commercial potential.
Let's say you are worried about creating complex scenarios because they seem too hard or take too much time. But Revenue Managers must handle sophisticated market analysis, competitor intelligence, and strategic decisions every day. Using realistic complexity helps you find candidates who can handle the actual demands and challenges of the role.