How should I conduct reference checks for a Restaurant Manager candidate?

Date modified: 17th January 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Verify strategic leadership achievements, P&L management results, and crisis management examples through executive-level references. Focus on business transformation outcomes, organisational development success, and competitive positioning results with former senior stakeholders who can validate executive capability.

Common misunderstanding: Standard reference checks verify executives.

Executive roles require validation of strategic leadership, business transformation results, and crisis management effectiveness rather than operational performance or team management feedback.

Let's say you are a manager conducting typical employment verification calls asking about punctuality and teamwork. These standard checks miss strategic leadership validation, business transformation results, and crisis management effectiveness that executive positions require.

Common misunderstanding: Operational supervisors provide adequate executive references.

Executive verification requires senior stakeholders, board members, or executive peers who can assess strategic leadership, business vision, and organisational coordination capabilities.

Let's say you are a manager accepting references from shift supervisors or operational team leaders for Restaurant Manager candidates. These operational contacts cannot assess strategic leadership, business vision, or organisational coordination capabilities that executive positions demand.

What questions should I ask Restaurant Manager candidate references in job interviews?

Ask about specific strategic leadership examples, crisis management effectiveness, and organisational transformation results. Probe P&L management capability, competitive positioning successes, and stakeholder relationship management during challenging business periods that reveal executive sophistication and strategic thinking depth.

Common misunderstanding: Generic management questions verify executive capability.

Executive positions require specific inquiry about strategic planning, crisis leadership, business transformation, and organisational development rather than team supervision or operational management performance.

Let's say you are a manager asking references about general management skills and team leadership ability. These generic questions miss strategic planning assessment, crisis leadership evaluation, and business transformation verification that executive positions require.

Common misunderstanding: Personality assessment validates executive capability.

Executive verification demands assessment of strategic capability, business results, crisis management effectiveness, and organisational coordination success rather than interpersonal relationships or collaborative working style.

Let's say you are a manager asking references about candidates' personality traits and team interaction style. This interpersonal focus misses strategic capability assessment, business results verification, and crisis management effectiveness that executive positions require.

How do I verify Restaurant Manager experience and qualifications effectively in job interviews?

Verify executive leadership roles, strategic business achievements, and crisis management outcomes through detailed reference questioning. Confirm P&L responsibility scope, organisational development results, and competitive positioning success with credible business stakeholders who witnessed strategic leadership in action.

Common misunderstanding: Job title verification confirms executive capability.

Executive positions require detailed validation of strategic leadership achievements, business transformation results, and crisis management effectiveness rather than role confirmation or tenure verification.

Let's say you are a manager satisfied with confirming previous job titles and employment dates for Restaurant Manager candidates. This basic verification misses strategic leadership achievements, business transformation results, and crisis management effectiveness that executive positions demand.

Common misunderstanding: HR departments provide adequate executive verification.

Executive background checks require direct contact with senior stakeholders, board members, or executive peers who can assess strategic capability, business vision, and organisational leadership effectiveness during complex business challenges.

Let's say you are a manager relying on HR departments for Restaurant Manager reference verification. These administrative contacts cannot assess strategic capability, business vision, or organisational leadership effectiveness that executive positions require.