How should staff management responsibilities be outlined in a Restaurant Assistant Manager job description?

Date modified: 22nd September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Restaurant Assistant Manager Job Description Template

This job description template provides a full working exmaple using our six step approach. Open the template in the Pilla app and customise each section to make it specific to your role and business.

We operate a thriving restaurant serving 200+ covers daily with emphasis on operational excellence, team development, and exceptional guest experiences. Our assistant manager works closely with the general manager to lead restaurant operations, supporting strategic initiatives while managing daily service delivery. This senior role combines strategic thinking with hands-on management, overseeing multiple departments while developing systems and processes that drive business success. You'll work in a dynamic environment managing complex operations including staff development, financial performance, and guest relations. The position offers excellent career advancement opportunities including general manager, multi-site management, and regional leadership roles within our expanding restaurant group, with involvement in business development and strategic planning.
• Support general manager in strategic planning, operational improvements, and business development initiatives • Lead comprehensive staff management including recruitment, training, performance evaluation, and development planning • Oversee daily operations across all departments ensuring service quality, efficiency, and guest satisfaction • Manage financial performance including revenue optimization, cost control, and budget management • Develop and implement operational procedures, service standards, and quality control systems • Handle complex guest relations including complaint resolution, VIP management, and reputation management • Coordinate with suppliers, contractors, and service providers to maintain operational excellence • Ensure compliance with all regulatory requirements including health and safety, licensing, and employment law • Lead staff meetings, training sessions, and performance management programs • Manage inventory control, purchasing decisions, and supply chain coordination • Support marketing initiatives, promotional activities, and guest loyalty programs • Handle administrative responsibilities including reporting, documentation, and system management
Essential Skills: Extensive restaurant management experience with demonstrated ability to lead large teams and complex operations; strong business acumen including P&L management, financial analysis, and strategic thinking; exceptional leadership capabilities with experience in staff development and performance management; comprehensive understanding of restaurant operations, service standards, and quality control; excellent communication skills for stakeholder management and team leadership; advanced problem-solving abilities for operational challenges and business optimization. Preferred Qualifications: 5+ years progressive restaurant management experience with multi-departmental responsibility; business or hospitality management degree; experience with restaurant technology, POS systems, and operational software; advanced financial skills including budgeting, forecasting, and cost analysis; wine and beverage program management experience; multi-unit or regional management experience; marketing and customer relationship management knowledge.
We're looking for accomplished restaurant management professionals with minimum 5 years progressive management experience, demonstrating ability to lead complex operations and drive business results. You should have comprehensive understanding of restaurant business including financial management, operations, and strategic planning. Candidates must possess proven track record in team leadership, operational improvement, and business growth, gained through hands-on management roles with increasing responsibility. The successful candidate will have demonstrated ability to manage large teams, implement systems improvements, and achieve ambitious performance targets. This senior role offers significant influence over business direction, involvement in strategic planning, and potential advancement to general manager or regional management positions within our growing restaurant portfolio.
We're looking for someone who combines strategic thinking with operational excellence, leading through vision while ensuring exceptional execution across all business areas. You should possess natural ability to develop systems and processes, with skill in building high-performing teams and sustainable operational improvements. The ideal candidate will have analytical mindset for business optimization, creative approach to problem-solving, and commitment to continuous improvement. You should be results-focused yet people-centered, able to balance business objectives with team development and guest satisfaction. We value innovative thinking, collaborative leadership, and entrepreneurial spirit, seeking someone who contributes to business growth while maintaining operational excellence and building strong team culture.
Competitive management salary of £35,000-£42,000 annually plus substantial performance bonus structure based on operational KPIs, guest satisfaction, and financial performance (potential additional £5,000-£8,000 annually). Comprehensive senior management benefits package includes: 30 days paid annual leave plus bank holidays and professional development time; health and dental insurance including family coverage options; management car allowance or transport benefits. Executive development opportunities including senior leadership training, industry conferences, and strategic planning involvement. Potential equity participation in business growth, advancement to general manager roles, and involvement in new venture development within our expanding hospitality group.

When writing a job description for a Restaurant Assistant Manager, clearly outline the responsibilities related to staff management. This includes leading and organising the team, managing shift schedules, and ensuring high service standards. It's important to tailor these duties to fit your restaurant's specific needs and daily operations.

Common misunderstanding: Staff management responsibilities are the same across all restaurants.

Each restaurant operates differently, so the Assistant Manager's responsibilities should reflect your specific operational style and objectives. Avoid using a generic list; instead, detail how these duties fit into your restaurant's environment.

Common misunderstanding: The Assistant Manager's role in staff management is only about scheduling.

While scheduling is a significant part, the role also involves staff training, motivation, and sometimes recruitment. Ensure the job description covers all these aspects to provide a full picture of the responsibilities.

What role should the Assistant Manager play in team development?

The Assistant Manager should play a crucial role in team development. This includes not only leading by example but also actively participating in the training and professional growth of team members. They should motivate the team to achieve excellence in service and ensure that staff feel supported and valued.

Common misunderstanding: Team development is solely the responsibility of HR or higher management.

While HR and higher management might set the overall training strategy, the Assistant Manager has a hands-on role in its implementation and day-to-day application. They are critical in bridging the gap between management's expectations and the frontline staff's performance.

Common misunderstanding: Team development is just about formal training sessions.

Effective team development also includes on-the-job coaching, regular feedback, and creating a supportive work environment. The Assistant Manager should facilitate all these aspects, not just formal training.

How can I describe their involvement in staff training and motivation?

In the job description, describe the Assistant Manager's involvement in staff training and motivation as proactive and integral. They should not only conduct training sessions but also monitor staff performance, provide constructive feedback, and encourage a positive, productive work atmosphere.

Common misunderstanding: Training and motivation are only about correcting mistakes.

While addressing areas for improvement is part of training, it's also about recognizing and reinforcing good performance and motivating staff through positive reinforcement.

Common misunderstanding: Motivation is solely about incentives.

While incentives can be effective, motivation also involves creating a respectful and engaging work environment. The Assistant Manager should focus on building a team spirit and making each team member feel valued and part of the restaurant's success.