AI Employee App for Frontline Workers
You lead, Poppi chases.
Frontline teams lose too much time to admin, chasing, and firefighting. We've spent two decades in frontline operations, we know how it feels. Start using Poppi (ai) to support your teams 24/7 so you can focus on the meaningful work that matters.
Pilla
Clock-in reminder
Jane Cooper
Holiday booked for you
Pilla
New training for you
Tom Richards
Can you work my shift?
Pilla
Evening report ready
“Pilla helps me have a day off knowing that procedures will be followed”
Managing teams who move across hospitality sites is tough - procedures need to be followed every single day to protect customer safety and business reputation, no slip-ups are acceptable.
Roots and Berries use Pilla so that their staff know exactly what to do each day and exactly how to do it.
By adding step by step instructions to work scheduling and requiring photo evidence of key tasks, the management at Roots and Berries can be confident that their teams are following procedures without having to check everything in person.
- across different locations
- 100+ staff
- carried out by staff on time per year
- 90,000+ tasks
- saved into a compliance audit trail
- 15,000+ images
Charles
Owner of Roots and Berries (11 Hospitality Sites)
I used to repeat myself daily to my staff, now they have training videos at their fingertips
App Store Review
Company Knowledge Base
Stop repeating yourself. Put your company knowledge in your staff's pocket so they can work more independently.
Upload training videos, procedures and policies into one place. Staff can find answers themselves and AI will nudge anyone who's missing something important.
Health & Safety Induction
Customer Complaint Process
Opening Procedures Guide
Fire Evacuation Plan
New Starter Training
Equipment Operating Manual
Returns & Refunds Policy
Till & POS Training
What's our process for handling a customer complaint?
9:15 AMAccording to your Customer Complaint Process, you should listen, be empathetic and try to calm any tension. Tell the customer, that you will complete a form and escalate to a manager. Fill out the Customer Complaint Form which is saved in Pilla and then send a message to the management chat.
9:15 AMWhat counts as "unresolved"?
9:16 AMI can schedule work and shifts for my teams and instantly see what has been done
App Store Review
Shifts & Work Management
Stop chasing your team about shifts and tasks. Rely on AI to monitor attendance, work completion and standards so you can focus on more strategic things.
Set your shift patterns and daily tasks, then hand off the follow-up. Poppi sends daily agendas, celebrates punctuality, and chases up what's not been done.
Emma Wilson
Jane Cooper
Trevor Barnes
Debbie Taylor
Jill Anderson
Tom Richards
Sarah Mitchell
Oven Deep Clean
Remove all racks and trays. Apply degreaser and leave for 10 minutes, then scrub and rinse. Take a photo when complete.
1/5
Display Cabinet Check
Check shelves are fully stocked with labels facing forward. Remove any expired items. Are all cabinets up to standard?
Morning Briefing
Today's shift:
- Emma 09:00–17:00
- Jane 09:00–17:00
- Trevor 09:00–17:00
- Debbie 08:00–16:00
- Jill 10:00–18:00
Key tasks today:
- Oven Deep Clean
- Stock Rotation
- Display Cabinet Check
Yesterday your team completed 94% of tasks on time and scored 3.67 on the leaderboard. Keep it up!
7:30 AMNice, let's beat yesterday!
7:32 AMThis app has improved our communication 10x
Capterra Review
Employee Engagement
Finally make time for the people stuff. Use insights and reports to keep track of everybody in your teams and build a culture worth showing up for.
See who's hitting milestones, who's gone quiet, and how your teams are performing. The kind of visibility that turns good managers into great ones.
The Kitchen Team just hit 92 on-time clock-ins in a row, that's a new team record! Amazing work everyone!
2:15 PMLet's keep it going, 100 next!
2:17 PMFront of House won't know what hit them
2:18 PMBirthday today in Kitchen Team:
Sarah Johnson is celebrating their birthday today!
Consider wishing them a happy birthday.
9:00 AMThanks Poppi, I'll grab a card on the way in!
9:02 AMWork anniversary today in Front of House:
James Wilson is celebrating 3 years with the team!
Consider acknowledging their milestone.
9:00 AM3 years already! I'll mention it at the team meeting
9:03 AMQuiet team members in Kitchen Team (last 14 days):
Tom Davies, Rachel Green
These team members haven't posted in the team chat recently. Consider checking in with them.
Mon 9:00 AMI'll have a chat with them this week
Mon 9:04 AMWhat Pilla users say
Wish I had this sooner. I can have a day off work and my restaurant still runs like clockwork. This app makes it easy for my staff to follow daily procedures.
Apple App Store Review
"Installed and was able to schedule shifts for staff in minutes. I love how simple this app is. "
Apple App Store Review
"Easy clock in and out system. Clear overview of upcoming shifts. "
Trustpilot Review
" If you need more consistent teams, buy Pilla, simple as that. "
Apple App Store Review
" I used to repeat myself daily to my staff, now they have training videos at their fingertips. This is hands down the best way that I've found to provide staff with training. We have a lot of different things to do in our business and staff can forget how to do it properly, now they have training videos in their pocket! "
Apple App Store Review
"Ease of use and unified system for everything hospitality. "
Capterra Review
" I like that Pilla integrates all the features that I need as a business owner, but would have to buy separate products for "
Capterra Review
"We are very pleased with Pilla. It enables us to keep all our important documentation in one place and report any issues efficiently.The team are really helpful and fast to respond, explaining things thoroughly. Pilla has changed the way we work for the better. "
Apple App Store Review
" The agent keeps my staff motivated and updated in the team chat so everyone knows what's going on. One of my favourite things about this app is the AI agent that updates my teams every day in our team chat. It means my staff constantly know what's going well and what's not going well and it's transparent, the whole team can see what's going on. "
Apple App Store Review
" We use the app as a digital food safety management system so staff have 24/7 access to procedures. We used to have a paper based food safety system which lived on the shelf and was hardly ever used. Now our head chef has recorded a series of training and process videos which staff can view at any time on their phones, so our processes are actually viewed and understood now. "
Apple App Store Review
" I appreciate being able to access my own timetable without having to look at a graph rota. "
Capterra Review
"Superb system. Easy to schedule staff rotas and edit. Improved our staff communication of shifts tenfold."
Capterra Review
"Very good and the Pilla team are very easy to work with. They also very much welcome feedback. "
Capterra Review
"Easy to use from an employee side every set out very simply. "
Google Reviews Review
" All our communication now happens in this app. We can tag shifts and work so we have a full audit trail of our business. "
Apple App Store Review
" We have been using Pilla since opening and the app is fantastic! Very user friendly. "
Apple App Store Review
"It’s great, everything in one place. I’m still learning but I’m learning something new everyday which really explains the vast functions. "
Capterra Review
"You can tag specific people to action something and they’ll receive a notification straight away. I also like how straight forward it is to use."
Capterra Review
"It’s easy to see what hours I have on my rota. "
Capterra Review
" I can schedule shifts and work for my teams and instantly see what has been done. Love the colour coding system, I can see in seconds if my teams have clocked in and out and finished work on time. "
Apple App Store Review
" This app is the simplest way to run consistent desk-less teams. Honestly if you run teams that are always on the go, then you know how hard it is to get them to do everything correct every day. Try this app, it makes it obvious to our teams where they need to be and what they need to do. "
Apple App Store Review
"Compacts a lot of useful apps and info in one near package. "
Capterra Review
" Super easy to set up, use across all our sites and great for integrating training with all our teams! Transferring from our previous outdated compliance system seemed like a monumental task but the Pilla team made it feel seamless. With fast responses to any question and heaps of templates to help guide the set up what was need in each task we have been able to streamline our procedures and overall business. "
Apple App Store Review