What are the essential responsibilities in a Restaurant Assistant Manager job description?

Date modified: 22nd September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Restaurant Assistant Manager Job Description Template

This job description template provides a full working exmaple using our six step approach. Open the template in the Pilla app and customise each section to make it specific to your role and business.

We operate a thriving restaurant serving 200+ covers daily with emphasis on operational excellence, team development, and exceptional guest experiences. Our assistant manager works closely with the general manager to lead restaurant operations, supporting strategic initiatives while managing daily service delivery. This senior role combines strategic thinking with hands-on management, overseeing multiple departments while developing systems and processes that drive business success. You'll work in a dynamic environment managing complex operations including staff development, financial performance, and guest relations. The position offers excellent career advancement opportunities including general manager, multi-site management, and regional leadership roles within our expanding restaurant group, with involvement in business development and strategic planning.
• Support general manager in strategic planning, operational improvements, and business development initiatives • Lead comprehensive staff management including recruitment, training, performance evaluation, and development planning • Oversee daily operations across all departments ensuring service quality, efficiency, and guest satisfaction • Manage financial performance including revenue optimization, cost control, and budget management • Develop and implement operational procedures, service standards, and quality control systems • Handle complex guest relations including complaint resolution, VIP management, and reputation management • Coordinate with suppliers, contractors, and service providers to maintain operational excellence • Ensure compliance with all regulatory requirements including health and safety, licensing, and employment law • Lead staff meetings, training sessions, and performance management programs • Manage inventory control, purchasing decisions, and supply chain coordination • Support marketing initiatives, promotional activities, and guest loyalty programs • Handle administrative responsibilities including reporting, documentation, and system management
Essential Skills: Extensive restaurant management experience with demonstrated ability to lead large teams and complex operations; strong business acumen including P&L management, financial analysis, and strategic thinking; exceptional leadership capabilities with experience in staff development and performance management; comprehensive understanding of restaurant operations, service standards, and quality control; excellent communication skills for stakeholder management and team leadership; advanced problem-solving abilities for operational challenges and business optimization. Preferred Qualifications: 5+ years progressive restaurant management experience with multi-departmental responsibility; business or hospitality management degree; experience with restaurant technology, POS systems, and operational software; advanced financial skills including budgeting, forecasting, and cost analysis; wine and beverage program management experience; multi-unit or regional management experience; marketing and customer relationship management knowledge.
We're looking for accomplished restaurant management professionals with minimum 5 years progressive management experience, demonstrating ability to lead complex operations and drive business results. You should have comprehensive understanding of restaurant business including financial management, operations, and strategic planning. Candidates must possess proven track record in team leadership, operational improvement, and business growth, gained through hands-on management roles with increasing responsibility. The successful candidate will have demonstrated ability to manage large teams, implement systems improvements, and achieve ambitious performance targets. This senior role offers significant influence over business direction, involvement in strategic planning, and potential advancement to general manager or regional management positions within our growing restaurant portfolio.
We're looking for someone who combines strategic thinking with operational excellence, leading through vision while ensuring exceptional execution across all business areas. You should possess natural ability to develop systems and processes, with skill in building high-performing teams and sustainable operational improvements. The ideal candidate will have analytical mindset for business optimization, creative approach to problem-solving, and commitment to continuous improvement. You should be results-focused yet people-centered, able to balance business objectives with team development and guest satisfaction. We value innovative thinking, collaborative leadership, and entrepreneurial spirit, seeking someone who contributes to business growth while maintaining operational excellence and building strong team culture.
Competitive management salary of £35,000-£42,000 annually plus substantial performance bonus structure based on operational KPIs, guest satisfaction, and financial performance (potential additional £5,000-£8,000 annually). Comprehensive senior management benefits package includes: 30 days paid annual leave plus bank holidays and professional development time; health and dental insurance including family coverage options; management car allowance or transport benefits. Executive development opportunities including senior leadership training, industry conferences, and strategic planning involvement. Potential equity participation in business growth, advancement to general manager roles, and involvement in new venture development within our expanding hospitality group.

When writing a job description for a Restaurant Assistant Manager, it's important to cover a range of duties that span across administrative, operational, and customer service areas. These responsibilities ensure the restaurant operates smoothly and maintains high standards of service. Key responsibilities typically include overseeing daily restaurant operations, managing staff, and ensuring customer satisfaction.

Common misunderstanding: The Assistant Manager's role is only to assist the General Manager.

While supporting the General Manager is a part of the job, Assistant Managers often have their own set of responsibilities, such as managing shifts, handling specific operational tasks, and directly addressing customer issues.

Common misunderstanding: Assistant Managers don’t need to be involved in hands-on tasks.

Assistant Managers frequently handle hands-on operational tasks such as setting up the restaurant before opening, managing inventory, and directly engaging with customers and staff during service.

How can I structure the duties to reflect our restaurant's daily operations?

To effectively structure the duties of a Restaurant Assistant Manager, start by outlining the specific needs of your restaurant's daily operations. Break down the responsibilities into categories such as administrative duties, staff management, and customer interaction. This structured approach helps candidates understand what is expected of them and aligns with the operational flow of the restaurant.

Common misunderstanding: All restaurants have the same operational needs.

Each restaurant operates differently. For instance, a fast-casual restaurant might focus more on efficiency and quick service, whereas a fine dining establishment will prioritise meticulous attention to guest experience and detailed service.

Common misunderstanding: Duties should be broadly defined to cover any task.

While flexibility is important, it’s also crucial to specify key tasks to avoid confusion and ensure that all necessary operations are covered without overwhelming the Assistant Manager with undefined responsibilities.

What specific administrative tasks should be included in the job description?

Specific administrative tasks for a Restaurant Assistant Manager should include managing daily paperwork, overseeing compliance with health and safety regulations, handling staff schedules, and maintaining inventory records. These tasks support the operational efficiency and compliance of the restaurant.

Common misunderstanding: Administrative tasks are only about paperwork.

Beyond paperwork, administrative duties also involve strategic planning, such as forecasting inventory needs and analysing sales data to improve operational efficiency.

Common misunderstanding: Administrative duties can be handled by anyone on the team.

While many team members can perform administrative tasks, the Assistant Manager has the responsibility to oversee these tasks to ensure they are completed accurately and timely, aligning with the restaurant’s standards and regulations.