What is a Hygiene Improvement Notice?

Date modified: 22nd September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

A Hygiene Improvement Notice is a legal notice served by an Environmental Health Officer (EHO) to a food business. It's used when a business isn't following food safety laws properly. The notice requires the business to make specific improvements to meet legal standards. It's a way to make sure that food businesses fix any problems that could harm the public's health.

Common misunderstanding: A Hygiene Improvement Notice is just a suggestion or recommendation.

It's not just advice; it's a legal requirement. Ignoring this notice can lead to further legal action, including fines or closure of the business.

Common misunderstanding: Any staff member can receive and respond to a Hygiene Improvement Notice.

It's important that the notice is managed by someone responsible, like the business owner or manager, because it requires action to be taken that complies with legal standards.

When is a Hygiene Improvement Notice served?

A Hygiene Improvement Notice is served when an EHO finds that a food business is not complying with food safety laws. This might be during a routine inspection or following a complaint. The notice is used to formally tell the business what needs to be fixed to meet the required health and safety standards.

Common misunderstanding: A Hygiene Improvement Notice is only given for major health risks.

While major risks can trigger a notice, it can also be issued for smaller, yet still significant, breaches of food safety laws that need correction to prevent potential health issues.

Common misunderstanding: If you fix the issue quickly, the notice is automatically cancelled.

Even if you address the issues, the notice remains in effect until an EHO re-inspects and confirms that all requirements have been met satisfactorily.

What must be included in a Hygiene Improvement Notice?

A Hygiene Improvement Notice must clearly state what the violations are, why they are a problem, what actions the food business must take to comply, and the deadline for these actions (usually not less than 14 days). This ensures that the business knows exactly what is expected and by when.

Common misunderstanding: The notice doesn't need to explain why changes are necessary, just what changes are needed.

The notice must explain both what is wrong and why it's a problem, to help the business understand the importance of compliance and the potential health risks involved.

Common misunderstanding: The timescale for compliance is negotiable.

The deadline set in the notice is legally binding and has been carefully considered to allow enough time for the changes to be made. It's not open to negotiation, and failing to comply within the timeframe can lead to further legal action.

UK Official Guidance

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What does an Environmental Health Officer do?

Environmental Health Officers (EHOs) are responsible for ensuring public health, especially in the hospitality sector.

What format do EHOs follow when inspecting a business?

Environmental Health Officers follow a specific format during inspections as outlined in the Food Law Code of Practice.

What qualifications and training does an Environmental Health Officer need?

Environmental Health Officers (EHOs) need a solid educational foundation and must engage in continuous professional development.

What does a typical week look like for an EHO?

No summary available

What powers does an Environmental Health Officer have?

Environmental Health Officers (EHOs) have several powers to ensure compliance with food safety laws, including the ability to enter premises during operating hours without prior notice, investigate complaints, take samples, seize items, take photos, and question staff. These powers are crucial for the effective enforcement of food safety regulations.

When can an Environmental Health Officer enter my premises?

An Environmental Health Officer (EHO) has the right to enter your business premises during any hours of operation, ensuring compliance with food safety laws.

What should an EHO do during a visit?

During a visit, an Environmental Health Officer (EHO) should conduct a full inspection of the food business to ensure compliance with food safety regulations.

What is a Hygiene Emergency Prohibition Notice?

A Hygiene Emergency Prohibition Notice is a serious legal directive issued by an Environmental Health Officer when there is an imminent and severe risk to public health from a food business.