What should I do if the fish delivery doesn't meet standards of freshness?

If a fish delivery fails to meet freshness standards, reject the delivery immediately, label the rejected items as 'not for consumption', and store them in a designated area. Promptly contact the supplier to arrange for collection and replacement of the delivery. Always prioritise food safety and quality, feedback to suppliers helps them maintain quality too.

How quickly should fish be refrigerated after delivery?

Fish should be moved to appropriate storage within 15 minutes of delivery. In exceptional circumstances, a maximum of 30 minutes is allowed. This swift transfer is essential for maintaining the cold chain, preventing bacterial growth, and ensuring food safety.

How do I know if fish is fresh when it arrives from a supplier?

Q: How do I know if fish is fresh when it arrives from a supplier?

To determine the freshness of fish upon delivery, look for several key indicators: Bright, not sunken eyes; firm flesh with a fine layer of sea slime; red-coloured gills; scales that are difficult to remove and appear fresh, not dry; and a neutral to slightly oceanic smell without strong fishy odours. Additionally, fish can be considered fresh if it is flash-frozen immediately after catch and properly thawed, as quick freezing preserves its quality.