Can I do my Level 3 food hygiene certificate online or does it have to be in person?

Date modified: 22nd September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Level 3 food hygiene certificates can be completed in person or online although in-person is recommended, this is because the course content is complex and requires detailed explanations and one-to-one interaction with tutors. The in-person format allows you to ask questions and participate in discussions which is essential for understanding advanced food safety management principles.

Common misunderstanding: Completing a Level 3 food hygiene certificate online is not as credible as doing it in person.

Online Level 3 food hygiene certificates are just as credible as in-person ones, provided they are from a recognised and accredited provider. The key is ensuring the online course includes interactive elements such as quizzes, real-life scenarios, and opportunities for questions, which many reputable platforms offer.

Common misunderstanding: Online food hygiene courses do not provide adequate practical knowledge.

Many online food hygiene courses incorporate multimedia elements such as videos, simulations, and interactive exercises that effectively convey practical knowledge. These resources can sometimes offer more diverse scenarios than in-person courses, enhancing the learning experience.

What about Level 1 and 2 certificates - can those be done online?

Yes, both Level 1 and Level 2 food hygiene certificates can be completed online via e-learning platforms. However, many businesses prefer in-person training for Level 2 as it often provides a more comprehensive learning experience. Level 1 is commonly done online as it covers more basic concepts.

Common misunderstanding: Level 1 and 2 food hygiene certificates are not necessary for all food service employees.

Regardless of the level of involvement with food, all food service employees should have at least Level 1 food hygiene certification to ensure they understand basic hygiene principles. Level 2 is crucial for those in supervisory roles to enforce proper food safety practices across the board.

Common misunderstanding: Online courses for Level 1 and 2 certifications are not recognized by employers.

Online courses for Level 1 and 2 food hygiene certifications are widely recognized by employers as long as they are completed through accredited platforms. These courses often include the same curriculum and standards as in-person courses, ensuring consistent training quality.

UK Official Guidance

USA Official Guidance

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How do I check if an agency worker's food hygiene certificate is valid?

To ensure food safety, you must obtain written confirmation of an agency worker’s food hygiene qualifications before they work in kitchen areas or handle any food.

How soon after starting does a new employee need to complete food hygiene training?

New staff must complete food hygiene training before handling any food. This initial training ensures they understand basic food hygiene practices and can work safely from day one.

What level food safety certificate does a kitchen porter need?

Kitchen porters need a Level 1 food hygiene certificate. This provides them with basic food hygiene knowledge to contribute to a safe food environment.

If I'm a waiter who doesn't handle food directly, do I still need a food safety certificate?

Yes, waiters need a Level 1 food hygiene certificate even if they do not directly handle food.

If we change the menu, do we need to do new allergen training?

Yes, you should provide additional allergen training whenever your menu changes to ensure that all staff are aware of the allergens present in the new items.

How often do I need to renew my Level 2 food safety certificate?

Your Level 2 food hygiene certificate must be renewed every three years to ensure you remain compliant with current food safety standards.

What happens if someone's food hygiene certificate expires - can they still work?

Food hygiene certificates must be renewed every 3 years for Level 1 and Level 2 staff.

Who needs to have Level 4 food hygiene certification in the kitchen?

Level 4 food hygiene certification is required for senior management positions, including executive head chefs and members of the HACCP team who oversee overall food safety compliance.

If I already have a food hygiene certificate from another job, do I need a new one?

Your current food hygiene certificate is valid if it is the appropriate level for your role and has not expired.

What proof do I need to show I've completed in-house food hygiene training?

All training activities should be documented digitally using the designated Training activity.