What actions should be taken if staff do not follow reheating procedures?

Date modified: 22nd September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

If staff do not follow reheating procedures, immediate corrective actions must be taken to ensure food safety. These include further cooking of the food to reach the required minimum temperature, using alternative equipment or dividing the food into smaller portions to speed up reheating. Additionally, faulty or broken equipment should be repaired or replaced, and if necessary, an engineer should be called. In cases of potential cross-contamination, the affected food should be discarded.

Common misunderstanding: Minor deviations from reheating procedures are not harmful.

Even small deviations can lead to significant food safety risks, including the growth of harmful bacteria and the production of toxins. It's important to strictly adhere to reheating guidelines to ensure food safety.

Common misunderstanding: Reheating errors can always be corrected by simply reheating the food again.

Not all reheating errors can be corrected by further heating. For example, foods that have been cross-contaminated need to be discarded as reheating will not remove the contamination.

When should staff be retrained on reheating procedures?

Staff should be retrained on reheating procedures if they fail to follow the established guidelines, after the installation of new equipment, or when there are changes to food safety regulations. Regular refresher training is also advised to maintain high standards of food safety.

Common misunderstanding: Once trained, staff do not need further training unless there is a problem.

Continuous education is crucial in maintaining food safety standards. Regular training helps keep staff updated on the latest food safety practices and regulations.

Common misunderstanding: Training is only about following recipes and procedures.

Training also involves understanding the reasons behind food safety practices, such as the risks of bacterial growth and food-borne illnesses, which are crucial for compliance and safety.

How can supervision help prevent reheating errors?

Effective supervision ensures that staff are following reheating procedures correctly and consistently. It helps in identifying training gaps, enforcing food safety protocols, and providing immediate corrective actions when mistakes occur. Supervision also serves as a deterrent against complacency and shortcuts in the kitchen.

Common misunderstanding: Supervision is only necessary for new or untrained staff.

All staff, regardless of their experience, can benefit from supervision to ensure that they are adhering to food safety standards at all times.

Common misunderstanding: Supervision can be sporadic and still be effective.

Consistent and regular supervision is key to preventing reheating errors and ensuring food safety. Sporadic checks may not catch all errors, leading to potential food safety risks.

UK Official Guidance

USA Official Guidance

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How many times can food be reheated safely?

Food should only be reheated once to ensure it remains safe to eat and to reduce the risk of food-borne illnesses.

How should reheated food temperatures be monitored and recorded?

To ensure food safety, it's important to monitor and record the temperatures of reheated foods before serving.

What equipment should be used to reheat food safely?

To reheat food safely, it's crucial to use equipment that's specifically designed for this purpose such as microwave ovens, stovetops, or conventional ovens.

What is the safe reheating temperature for food?

To ensure food safety, reheated foods must reach a core temperature that is high enough to effectively kill harmful bacteria.

When should reheated food be served?

Reheated food should be served immediately after it reaches the correct internal temperature to ensure it is safe to eat and maintains its quality.

What should be done if reheating equipment is faulty?

If you discover any faults with your reheating equipment, promptly cease using it. To ensure food safety, either repair or replace the equipment.

What corrective actions should be taken if reheated food does not reach the safe temperature?

If reheated food does not reach the required safe temperature, continue cooking it until it reaches at least 75°C in England, Wales, and Northern Ireland, and 82°C in Scotland.

Why is it important to reheat food to the correct temperature?

Reheating food to the proper temperature is vital to destroy harmful bacteria and make the food safe to eat.