Discuss training schedules, menu familiarisation, and team integration during interviews whilst planning skill development programmes and establishing performance expectations based on candidate experience levels. Use interview insights to customise onboarding approaches that support successful transition and service excellence.
Common misunderstanding: Leaving onboarding planning until after hiring
Some managers wait until they've hired someone before thinking about training and integration. But you should plan onboarding during interviews based on each candidate's experience level and learning needs.
Let's say you are hiring an experienced bartender who needs to learn your specific cocktail menu versus a beginner who needs basic drink-making training - their onboarding plans should be completely different.
Common misunderstanding: Using the same training plan for everyone
Some managers put all new bartenders through identical training programmes, not realising that experienced staff need different support from complete beginners, and people learn in different ways.
Let's say you are giving a former cocktail bar manager the same basic training as someone who's never worked in hospitality - this wastes their time and might make them feel undervalued.
Cover training duration, menu learning requirements, shift shadowing arrangements, and performance milestone expectations whilst explaining support systems, mentoring relationships, and skill development opportunities. Provide realistic timeline expectations and training commitment details.
Common misunderstanding: Not explaining training plans during interviews
Some managers don't tell candidates what training they'll receive, how long it will take, or what support is available. This makes good candidates worried about whether they'll succeed in the role.
Let's say you are interviewing someone who's nervous about learning your cocktail menu - explaining your structured training programme and mentorship system could convince them to accept your job offer.
Common misunderstanding: Only talking about basic training
Some managers only mention immediate job training without discussing opportunities for skill development, promotion prospects, or career growth that could happen over time with your bar.
Let's say you are interviewing an ambitious candidate who's choosing between your pub and a cocktail bar - explaining your plans for advanced training, management opportunities, or specialisation development could tip their decision.
Establish realistic learning timelines, competency milestones, and performance benchmarks whilst discussing ongoing support availability, feedback systems, and advancement opportunities within establishment growth. Balance challenge with achievable progression that motivates continued improvement.
Common misunderstanding: Expecting too much too quickly
Some managers expect new bartenders to master everything within days or weeks, not understanding that building confidence, speed, and skill takes time, especially during busy periods.
Let's say you are telling a new hire they should handle rush periods independently after one week, when realistic expectations might be shadowing for a fortnight and gradual independence over a month.
Common misunderstanding: Avoiding talk about expectations to stay positive
Some managers don't want to mention performance standards or targets during interviews because they think it sounds too serious, but candidates actually want to know what success looks like.
Let's say you are worried about mentioning that bartenders need to serve customers within two minutes during peak times, when explaining this standard helps candidates understand your service level and prepare appropriately.