Should I defrost the freezer manually or wait for auto-defrost?

Date modified: 1st June 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email. Or book a demo to see how hospitality businesses use Pilla to manage food safety.
Hospitality industry guidance and best practices

If your freezer has an auto-defrost feature, you should use it as this is the most efficient way to maintain your freezer. Auto-defrost helps keep the freezer running efficiently by automatically melting away built-up frost that could impact the unit's performance.

However, if your freezer doesn't have auto-defrost, you'll need to manually defrost it regularly. When doing this, you'll need to turn off the freezer and allow the ice to melt naturally. Remember to plan this carefully as it can take several hours, and you'll need to temporarily store your frozen items in another freezer or insulated cooler bags.

Common misunderstanding: Auto-defrost freezers consume more energy than manual defrost models.

In reality, auto-defrost freezers are designed to maintain efficiency by preventing excessive frost buildup. While they may use slightly more energy during the defrost cycle, they generally consume less energy over time because the compressor doesn't have to work as hard to maintain the desired temperature.

Common misunderstanding: Manual defrosting is not necessary if the freezer is not full.

Even if a freezer is not full, frost can still accumulate over time. Manual defrosting is crucial for freezers without an auto-defrost feature to ensure optimal performance and prevent excessive energy consumption due to unnecessary strain on the appliance.

Does ice buildup affect the freezer's performance?

Ice buildup can seriously affect your freezer's ability to maintain the correct temperature. When ice accumulates, it acts as an insulator, forcing the unit to work harder to maintain the right temperature. This leads to higher energy consumption and increased electricity bills. The extra strain can also cause breakdowns and potentially expensive repairs.

Common misunderstanding: A little ice buildup is harmless and doesn't need immediate attention.

Even a small amount of ice buildup can start to impact the efficiency of your freezer. It acts as an insulator, which forces the compressor to work harder, increasing energy usage and potentially leading to more significant ice accumulation over time.

Common misunderstanding: Frequent opening and closing of the freezer door is the only cause of ice buildup.

While frequent door opening can contribute to ice buildup, it is not the only cause. Poor door seals, high humidity, and improper ventilation around the freezer can also lead to ice accumulation. Regular maintenance and checks are essential to prevent these issues.

What's the best way to handle food during manual defrosting?

During manual defrosting, you should transfer all frozen items to another freezer if possible. If you don't have access to another freezer, use insulated cooler bags to keep items frozen. Never refreeze food that has started to defrost - if items begin to soften, they should either be used immediately or discarded, depending on the food type. For example, items like ice cream must be discarded if they've started to defrost as they cannot be safely refrozen.

Common misunderstanding: It's okay to refreeze food if it still feels cold to the touch.

Refreezing food that has started to thaw can compromise its quality and safety. Once food begins to defrost, bacteria can start to grow. If the food reaches a temperature above 40°F for more than two hours, it should not be refrozen.

UK Official Guidance

USA Official Guidance