Focus on pass management questions like 'Describe your approach to running a busy Saturday pass with 40 tickets fired' and expediting scenarios such as 'How do you manage ticket flow when grill is 10 minutes behind and sides are backing up?' Include behavioural questions about expo leadership and timing call accuracy.
Common misunderstanding: Asking generic kitchen questions instead of pass management challenges
Many managers ask generic kitchen questions instead of Aboyeur-specific pass management challenges. Expediting requires sophisticated ticket sequencing and quality control at the pass. Your questions must test actual expo abilities like timing calls, plate inspection, and ticket flow optimisation.
Let's say you are asking an Aboyeur candidate "How do you work as part of a team?" This doesn't test their pass management skills. Instead ask "How do you coordinate timing calls when grill is running 5 minutes behind but garnish and sides are ready?" This tests their actual job responsibilities.
Common misunderstanding: Focusing on cooking skills rather than pass command
Some interviewers focus on cooking skills without assessing pass command and timing expertise. Aboyeur success depends on commanding the pass during high-volume service, accurate timing calls, and quality gates that prevent re-fires whilst maintaining speed of service.
Let's say you are testing an Aboyeur candidate's knife skills or recipe knowledge. These cooking abilities don't predict pass success. Focus on their ability to read tickets quickly, spot quality issues before plates leave the pass, and maintain authority when giving timing instructions to experienced cooks.
Ask about specific expediting experiences: 'Tell me about a time you managed a pass crisis with multiple tickets backing up' with follow-ups like 'How did you adjust your timing calls?' Focus on expo command presence, ticket sequencing decisions, and quality control examples.
Common misunderstanding: Using generic behavioural questions
Generic behavioural questions like "Tell me about teamwork" don't reveal Aboyeur capabilities. You need questions that test pass expertise: "Describe managing a 200-cover Saturday when three stations fell behind simultaneously" with probes about ticket prioritisation, timing adjustments, and quality maintenance under pressure.
Let's say you are asking an Aboyeur candidate about "a time you showed leadership." This could apply to any role. Instead ask "Tell me about a time you had to reorganise ticket flow during a busy service when the grill station fell behind." This tests their specific pass management experience.
Common misunderstanding: Accepting vague responses without drilling down
Many managers accept vague responses without drilling down into expo specifics. Strong Aboyeur candidates should provide detailed examples of ticket flow systems, timing call sequences, and specific quality control actions taken during high-pressure pass situations.
Let's say you are interviewing an Aboyeur candidate who says "I handled the pressure well during busy service." This answer doesn't show their actual capabilities. Probe deeper: "What specific timing calls did you make?" "How did you reorganise the ticket board?" "What quality issues did you catch?" These details reveal their real experience.
Use realistic pass crisis scenarios: 'Grill station goes down with 30 steaks fired and sides backing up - how do you manage the pass?' or 'You have 12 tickets ready, 8 more firing in 3 minutes, but garnish station is struggling - walk me through your expediting decisions.' Test ticket flow management and pass command authority.
Common misunderstanding: Using basic scenario questions
Basic scenario questions like "What would you do if service was busy?" don't test Aboyeur-level pass management thinking. You need complex expediting scenarios requiring ticket prioritisation, timing call adjustments, and quality control decisions under extreme pressure.
Let's say you are asking an Aboyeur candidate "How would you handle a busy night?" This question is too general. Instead create specific scenarios: "You have 15 tables fired, grill is 8 minutes behind, and the fryer just broke down. Walk me through your next 5 minutes at the pass." This tests their systematic thinking under pressure.
Common misunderstanding: Presenting scenarios without realistic pass constraints
Some interviewers present scenarios without realistic pass constraints. Aboyeur assessment requires high-pressure expediting scenarios: "Saturday night, 40 covers fired, chef burns 8 mains, servers asking for ETAs - you have 2 minutes to reorganise the pass. What's your sequence?"
Let's say you are giving an Aboyeur candidate unlimited time to think about a kitchen problem. Real pass management happens in seconds with multiple pressures. Create time constraints: "The ticket machine just printed 12 orders, you have 30 seconds to organise firing times - go." This simulates actual expediting pressure.