Focus on service attitude, teamwork experience, and adaptability questions whilst using scenario-based questions about event pressure, guest interaction, and team coordination to reveal genuine hospitality instincts and event support capability. Structure questions around core catering competencies rather than advanced technical knowledge.
Common misunderstanding: Asking general hospitality questions instead of catering-specific challenges
Many hiring managers ask general hospitality questions without focusing on catering-specific challenges like event coordination, team support during busy periods, and adaptability to varied service styles that are essential for successful catering assistant performance.
Let's say you are interviewing a Catering Assistant candidate. Instead of asking "How do you provide good service?" (general hospitality), ask "How would you support your team when setting up for a 200-person wedding that's running 30 minutes behind schedule?" This tests actual catering coordination skills.
Common misunderstanding: Over-emphasising technical knowledge instead of service attitude and teamwork
Some managers over-emphasise technical catering knowledge without adequate focus on service attitude and team cooperation skills that predict success in supporting exceptional guest experiences and maintaining positive team dynamics during demanding events.
Let's say you are evaluating a Catering Assistant candidate who knows all the equipment names but doesn't demonstrate willingness to help colleagues. The service attitude and team cooperation matter more than technical knowledge because catering success depends on supporting others and maintaining positive team dynamics.
Structure questions around guest service examples, team support situations, and adaptability scenarios whilst asking for specific examples of helping colleagues during busy periods and handling unexpected changes during events. Focus on real hospitality experiences rather than hypothetical responses.
Common misunderstanding: Using generic behavioural questions instead of catering-specific scenarios
Some managers use generic behavioural questions without tailoring them to catering environments where team coordination, event pressure, and guest service integration require specific assessment approaches that reveal actual catering support capability.
Let's say you are creating Catering Assistant behavioural questions. Instead of "Tell me about teamwork" (generic), ask "Describe a time you helped your team manage an unexpectedly large event. What specific support did you provide and how did it affect the outcome?" This tests catering-specific team support skills.
Common misunderstanding: Focusing on individual achievements instead of team support examples
Some managers focus on individual achievements without exploring team support examples and collaborative problem-solving that demonstrate willingness to prioritise event success and guest satisfaction over personal recognition during demanding catering situations.
Let's say you are interviewing a Catering Assistant candidate who talks about personal accomplishments. Redirect to team support: "Tell me about a time you helped a colleague succeed during a challenging event" or "How have you contributed to overall team success?" Catering assistants need to prioritise team achievements over individual recognition.
Present realistic event challenges like missing equipment, guest complaints, or team coordination needs whilst testing response to pressure situations and willingness to support both colleagues and guest satisfaction. Use scenarios that mirror actual catering demands and service complexity.
Common misunderstanding: Presenting unrealistic scenarios instead of actual catering challenges
Some managers present unrealistic scenarios without connection to actual catering challenges, missing opportunities to assess practical problem-solving and team support instincts that predict success in real event environments.
Let's say you are testing a Catering Assistant candidate with fantasy situations. Instead, use real catering challenges: "The coffee machine breaks 30 minutes before a corporate breakfast for 80 people, and guests are already arriving. How do you help resolve this situation?" This tests practical catering problem-solving skills.
Common misunderstanding: Avoiding challenging scenarios to maintain positive atmosphere
Some managers avoid challenging scenarios to maintain positive interview atmosphere without recognising that catering work involves constant problem-solving and pressure situations that require assessment to ensure candidates can handle actual job demands and event stress.
Let's say you are worried about stressing Catering Assistant candidates with difficult scenarios. But catering involves constant problem-solving under pressure. Present realistic challenges: "Last-minute menu changes, missing equipment, and demanding clients are normal in catering. How do you handle pressure whilst supporting your team?" This reveals their actual stress management capability.