What physical demands should I specify in a Restaurant Host job description?

Date modified: 29th September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Hotel General Manager Job Description Template

This job description template provides a full working exmaple using our six step approach. Open the template in the Pilla app and customise each section to make it specific to your role and business.

We operate a prestigious 120-room boutique hotel with emphasis on exceptional guest experiences, operational excellence, and market leadership in the luxury hospitality sector. Our general manager provides strategic leadership across all hotel operations while maintaining our reputation for outstanding service and profitability. This executive role combines strategic business management with hands-on operational leadership, overseeing multiple departments including front office, housekeeping, food and beverage, sales, and maintenance. You'll work in a sophisticated environment managing complex operations while driving business growth and guest satisfaction. The position offers exceptional career opportunities including regional management, multi-property oversight, and potential ownership opportunities within our expanding hotel portfolio, with significant influence over business strategy and market positioning.
• Lead comprehensive hotel operations across all departments ensuring exceptional guest experiences and operational efficiency • Develop and implement business strategy including revenue optimization, market positioning, and competitive advantage initiatives • Manage multi-departmental teams totaling 45+ staff members across front office, housekeeping, F&B, maintenance, and administrative functions • Oversee financial performance including P&L management, budgeting, forecasting, and cost control across all revenue centers • Drive revenue generation through sales management, marketing initiatives, and guest relations programs • Ensure compliance with industry regulations, safety standards, and quality assurance requirements • Manage guest relations including VIP services, complaint resolution, and reputation management across review platforms • Develop and maintain supplier relationships, vendor management, and procurement strategies for optimal cost-effectiveness • Lead staff development programs including recruitment, training, performance management, and succession planning • Coordinate with ownership, corporate management, and stakeholders on strategic planning and performance reporting • Implement technology solutions, operational systems, and process improvements for enhanced efficiency • Represent hotel at industry events, community relations, and business development opportunities
Essential Skills: Extensive hotel management experience with proven track record in P&L responsibility and multi-departmental leadership; comprehensive understanding of hotel operations including front office, housekeeping, F&B, sales, and maintenance; strong business acumen including financial management, revenue optimization, and strategic planning; exceptional leadership capabilities with experience managing large, diverse teams; advanced communication skills for stakeholder management, guest relations, and industry representation; thorough knowledge of hospitality regulations, safety requirements, and quality standards. Preferred Qualifications: Hotel management degree or equivalent hospitality qualification; 8+ years progressive hotel management experience with GM or AGM responsibility; experience with hotel technology including PMS, revenue management, and operational systems; advanced financial skills including budgeting, forecasting, and performance analysis; multi-property or chain management experience; industry certifications and professional development; marketing and sales management experience in hospitality sector.
We're looking for accomplished hospitality executives with minimum 8 years progressive hotel management experience, demonstrating exceptional leadership ability, proven business results, and comprehensive understanding of luxury hotel operations. Candidates must possess extensive experience in full P&L management, multi-departmental leadership, and strategic business development gained through senior management roles in comparable properties. The successful candidate will have demonstrated ability to drive revenue growth, optimize operations, and maintain exceptional service standards. This executive position offers significant business autonomy, potential equity participation, and advancement opportunities including regional management or multi-property oversight within our expanding hospitality portfolio.
We're looking for someone who combines strategic business leadership with exceptional hospitality expertise, inspiring teams while driving operational excellence and sustainable business growth in competitive luxury markets. The ideal candidate will possess entrepreneurial vision for business development, analytical expertise for performance optimization, and inspirational leadership abilities for building world-class hospitality teams across multiple departments. We value innovative thinking, guest-focused excellence, and transformational leadership, seeking someone who elevates our market position while building scalable operations and developing next-generation hospitality professionals.
Competitive executive salary of £65,000-£80,000 annually plus substantial performance bonus structure based on hotel profitability, guest satisfaction, and strategic objectives (potential additional £15,000-£25,000 annually). Comprehensive executive package includes: potential equity participation in property performance and expansion opportunities; unlimited professional development including industry leadership programs and international hospitality experiences; 35 days paid annual leave plus bank holidays and professional time. Executive benefits including company vehicle, comprehensive expense account, and industry leadership opportunities. Advancement potential including regional management, multi-property oversight, and ownership opportunities within our expanding luxury hospitality portfolio.

Specify comprehensive restaurant host physical demands including extended standing and walking throughout service shifts, ability to move quickly between host station and dining areas during busy periods, clear communication and voice projection abilities for guest interaction and team coordination, professional appearance maintenance throughout service periods, capacity to remain alert and energetic during busy periods with sustained performance, and basic lifting and carrying capabilities for supplies and equipment as needed.

Common misunderstanding: Restaurant host physical demands are minimal rather than requiring stamina, mobility, and sustained performance throughout service periods.

Host positions require physical stamina including extended standing, frequent walking, sustained energy, and professional presentation throughout shifts. Physical demands often determine position suitability whilst affecting performance quality and job satisfaction.

Common misunderstanding: Physical requirements exclude accommodation rather than providing baseline expectations with accommodation consideration for qualified individuals.

Physical requirements establish essential job functions whilst allowing reasonable accommodation for qualified individuals with disabilities. Requirement clarity often ensures position understanding whilst supporting inclusive employment practices.

How should I describe mobility requirements for Restaurant Host job description physical demands?

Describe ability to stand for extended periods during service shifts without fatigue affecting performance, walking and moving throughout restaurant areas frequently including multiple trips between station and dining rooms, navigating busy dining rooms and tight spaces safely whilst maintaining guest service quality, escorting guests to tables with confidence and grace demonstrating professional presence, climbing stairs or accessing different restaurant levels if applicable to venue layout, and maintaining professional posture and presentation throughout shifts regardless of activity level.

Common misunderstanding: Host mobility requirements are excessive rather than standard expectations for front-of-house service positions in restaurant environments.

Host mobility requirements reflect industry standards for guest service delivery including greeting, seating, and coordination activities. Mobility expectations often ensure service quality whilst providing realistic position understanding for candidate assessment.

Common misunderstanding: Extended standing requirements are unnecessary rather than essential for guest interaction and operational oversight responsibilities.

Host positions require extended standing for guest greeting, seating coordination, reservation management, and operational oversight throughout service periods. Standing requirements often ensure service availability whilst maintaining professional presence and guest accessibility.

What accommodation considerations should I include for Restaurant Host job description physical requirements?

Include reasonable accommodation provisions for qualified individuals with disabilities as required by employment law, ergonomic workspace design and supportive equipment availability including anti-fatigue mats and adjustable surfaces, appropriate footwear recommendations for safety and comfort during extended standing, break scheduling and rest period provisions for physical recovery and sustained performance, workplace safety training and injury prevention protocols including proper lifting techniques, and health and wellness support resources for employee wellbeing and performance sustainability.

Common misunderstanding: Accommodation considerations weaken position requirements rather than ensuring inclusive employment whilst maintaining essential job functions.

Accommodation considerations ensure inclusive employment opportunities whilst maintaining essential job functions and performance standards. Accommodation planning often improves employee satisfaction whilst ensuring legal compliance and operational effectiveness.

Common misunderstanding: Physical support resources are unnecessary expenses rather than investments that improve employee performance and reduce injury-related costs.

Physical support resources including ergonomic equipment and safety training often improve performance, reduce injuries, and enhance job satisfaction. Support investments often reduce costs whilst improving employee wellbeing and operational effectiveness.