What experience level should I put in a Head Waiter job description?

Date modified: 1st June 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.
Professional hospitality job roles and responsibilities

When writing a job description for a Head Waiter, it's important to clearly define the experience level required. This typically includes prior experience in a leadership role within the hospitality industry, as well as specific skills in guest service, team management, and floor operations. For example, you might require at least 3-5 years of experience in a supervisory role in a restaurant setting.

Common misunderstanding: Any hospitality experience is sufficient for a Head Waiter role.

Not all hospitality experiences equip an individual for a Head Waiter position, which demands specific leadership and operational skills. It's crucial to specify that the experience should be relevant, such as prior roles that involve managing staff or handling customer service in a busy dining environment.

Common misunderstanding: Experience requirements should be strictly adhered to.

While it's important to set clear experience requirements, flexibility can be beneficial. Candidates who show exceptional potential and have slightly less experience than required might still be a great fit, especially if they demonstrate strong leadership qualities and a deep understanding of service excellence.

How does the type of dining environment affect experience requirements?

The type of dining environment significantly influences the experience requirements for a Head Waiter. For instance, a fine dining restaurant might require someone with specific experience in high-end service and guest interaction, while a casual dining spot may prioritize speed and efficiency. Understanding the service style and customer expectations of your restaurant will help you determine the appropriate experience levels needed.

Common misunderstanding: All dining environments require the same type of experience.

Each dining environment has unique challenges and service expectations. For example, fine dining requires meticulous attention to detail and a high level of personal guest service, which might not be as critical in a fast-casual setting.

Common misunderstanding: Experience in any food service role is adequate.

Specific roles within the hospitality industry provide different skill sets. A candidate with experience only as a fast-food server may not be ready for a Head Waiter role in a fine dining environment without additional training or experience in a similar setting.

Should training opportunities be mentioned in the experience section of a job description?

Yes, mentioning training opportunities in the experience section of a job description can be very beneficial. It highlights your commitment to staff development and can attract candidates who are eager to advance their skills but may not have extensive experience. This can be particularly appealing to promising candidates who are looking to grow in their careers.

Common misunderstanding: Training opportunities should only be listed in the benefits section.

While training is indeed a benefit, mentioning it alongside experience requirements can underscore the potential for growth and learning in the role, attracting a broader range of applicants, including those who may need some development to fully meet the experience requirements.

Common misunderstanding: Mentioning training implies the job doesn’t require much experience.

Clarifying that training is part of the development process within the role doesn’t diminish the importance of having a solid foundation of experience. It shows that the establishment supports ongoing professional growth, which is a sign of a positive workplace culture.