What legal compliance requirements should I include in a Restaurant Supervisor job description?

Date modified: 29th September 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Hotel General Manager Job Description Template

This job description template provides a full working exmaple using our six step approach. Open the template in the Pilla app and customise each section to make it specific to your role and business.

We operate a prestigious 120-room boutique hotel with emphasis on exceptional guest experiences, operational excellence, and market leadership in the luxury hospitality sector. Our general manager provides strategic leadership across all hotel operations while maintaining our reputation for outstanding service and profitability. This executive role combines strategic business management with hands-on operational leadership, overseeing multiple departments including front office, housekeeping, food and beverage, sales, and maintenance. You'll work in a sophisticated environment managing complex operations while driving business growth and guest satisfaction. The position offers exceptional career opportunities including regional management, multi-property oversight, and potential ownership opportunities within our expanding hotel portfolio, with significant influence over business strategy and market positioning.
• Lead comprehensive hotel operations across all departments ensuring exceptional guest experiences and operational efficiency • Develop and implement business strategy including revenue optimization, market positioning, and competitive advantage initiatives • Manage multi-departmental teams totaling 45+ staff members across front office, housekeeping, F&B, maintenance, and administrative functions • Oversee financial performance including P&L management, budgeting, forecasting, and cost control across all revenue centers • Drive revenue generation through sales management, marketing initiatives, and guest relations programs • Ensure compliance with industry regulations, safety standards, and quality assurance requirements • Manage guest relations including VIP services, complaint resolution, and reputation management across review platforms • Develop and maintain supplier relationships, vendor management, and procurement strategies for optimal cost-effectiveness • Lead staff development programs including recruitment, training, performance management, and succession planning • Coordinate with ownership, corporate management, and stakeholders on strategic planning and performance reporting • Implement technology solutions, operational systems, and process improvements for enhanced efficiency • Represent hotel at industry events, community relations, and business development opportunities
Essential Skills: Extensive hotel management experience with proven track record in P&L responsibility and multi-departmental leadership; comprehensive understanding of hotel operations including front office, housekeeping, F&B, sales, and maintenance; strong business acumen including financial management, revenue optimization, and strategic planning; exceptional leadership capabilities with experience managing large, diverse teams; advanced communication skills for stakeholder management, guest relations, and industry representation; thorough knowledge of hospitality regulations, safety requirements, and quality standards. Preferred Qualifications: Hotel management degree or equivalent hospitality qualification; 8+ years progressive hotel management experience with GM or AGM responsibility; experience with hotel technology including PMS, revenue management, and operational systems; advanced financial skills including budgeting, forecasting, and performance analysis; multi-property or chain management experience; industry certifications and professional development; marketing and sales management experience in hospitality sector.
We're looking for accomplished hospitality executives with minimum 8 years progressive hotel management experience, demonstrating exceptional leadership ability, proven business results, and comprehensive understanding of luxury hotel operations. Candidates must possess extensive experience in full P&L management, multi-departmental leadership, and strategic business development gained through senior management roles in comparable properties. The successful candidate will have demonstrated ability to drive revenue growth, optimize operations, and maintain exceptional service standards. This executive position offers significant business autonomy, potential equity participation, and advancement opportunities including regional management or multi-property oversight within our expanding hospitality portfolio.
We're looking for someone who combines strategic business leadership with exceptional hospitality expertise, inspiring teams while driving operational excellence and sustainable business growth in competitive luxury markets. The ideal candidate will possess entrepreneurial vision for business development, analytical expertise for performance optimization, and inspirational leadership abilities for building world-class hospitality teams across multiple departments. We value innovative thinking, guest-focused excellence, and transformational leadership, seeking someone who elevates our market position while building scalable operations and developing next-generation hospitality professionals.
Competitive executive salary of £65,000-£80,000 annually plus substantial performance bonus structure based on hotel profitability, guest satisfaction, and strategic objectives (potential additional £15,000-£25,000 annually). Comprehensive executive package includes: potential equity participation in property performance and expansion opportunities; unlimited professional development including industry leadership programs and international hospitality experiences; 35 days paid annual leave plus bank holidays and professional time. Executive benefits including company vehicle, comprehensive expense account, and industry leadership opportunities. Advancement potential including regional management, multi-property oversight, and ownership opportunities within our expanding luxury hospitality portfolio.

Include comprehensive restaurant supervisor legal compliance requirements including health and safety regulations enforcement with ongoing monitoring and staff training, food safety and hygiene compliance including HACCP implementation and inspection readiness, employment law adherence covering fair practices and documentation requirements, licensing requirements oversight including alcohol service and operational permits, data protection compliance with customer and staff information security, and regulatory reporting responsibilities with accurate documentation and timely submissions.

Common misunderstanding: Legal compliance for restaurant supervisors is primarily administrative rather than operational responsibility requiring active management and oversight.

Restaurant supervisor compliance encompasses active enforcement, staff training, system implementation, monitoring procedures, and corrective action that directly impact operational safety and business continuity. Compliance responsibilities often determine business viability and legal protection.

Common misunderstanding: Legal compliance requirements are static rather than evolving with regulatory changes and industry developments.

Restaurant legal compliance requires ongoing monitoring of regulatory changes, policy updates, training requirements, and best practice developments. Active compliance management often prevents violations whilst maintaining operational efficiency and legal protection.

Address comprehensive risk assessment implementation and monitoring across all operational areas, safety procedure enforcement and staff training with regular updates, accident reporting and investigation following legal requirements and prevention planning, equipment safety compliance including maintenance and inspection schedules, fire safety and evacuation procedures with staff training and drill coordination, and workplace health regulations including first aid responsibilities and occupational health monitoring.

Common misunderstanding: Health and safety compliance is primarily about accident response rather than proactive risk prevention and system implementation.

Effective restaurant health and safety management emphasises prevention, system implementation, staff training, and continuous monitoring rather than reactive responses. Proactive safety management often prevents incidents whilst ensuring regulatory compliance and operational continuity.

Common misunderstanding: Health and safety responsibilities can be delegated to staff members without supervisor oversight and accountability.

Restaurant supervisor health and safety accountability includes system oversight, compliance verification, staff training, incident management, and regulatory liaison. Direct supervisor involvement often ensures compliance whilst maintaining legal protection and operational safety standards.

Emphasise fair employment practices and discrimination prevention with equal opportunity implementation, working time regulations compliance including break requirements and maximum hours, minimum wage requirements adherence with accurate record keeping, disciplinary procedures following legal frameworks and documentation standards, grievance handling protocols with impartial investigation and resolution, and documentation requirements for personnel decisions including performance management and corrective action records.

Common misunderstanding: Employment law compliance is primarily HR responsibility rather than operational supervisor accountability in restaurant management.

Restaurant supervisors carry direct employment law responsibilities including fair treatment, policy implementation, documentation requirements, and legal compliance. Supervisor actions often determine legal compliance whilst affecting business liability and staff relations.

Common misunderstanding: Employment law documentation is administrative burden rather than essential legal protection and compliance requirement.

Proper employment law documentation provides legal protection, demonstrates compliance, supports decision-making, and prevents disputes. Accurate documentation often prevents legal issues whilst supporting fair employment practices and business continuity.