Observe interaction style with current team members, communication approach, and alignment with service values whilst testing response to feedback, collaboration comfort, and enthusiasm for supporting team goals. Assess natural team dynamics and professional attitude within your catering environment.
Common misunderstanding: Personality traits predict team success
Many hiring managers focus on personality traits without assessing actual team interaction and collaboration style that determine success in catering environments. Collective effort, mutual support, and positive team dynamics are essential for event success regardless of personality type.
Let's say you are favouring outgoing, talkative candidates whilst overlooking someone who's quieter but demonstrates excellent listening skills and supportive behaviour. The reserved candidate might integrate better with your team and provide more reliable service during events.
Common misunderstanding: Surface characteristics show cultural alignment
Some managers make cultural fit decisions based on superficial characteristics without evaluating deeper qualities that matter. Genuine service commitment, team cooperation instincts, and professional growth mindset predict long-term success and positive contribution to catering team culture.
Let's say you are impressed by candidates who share similar backgrounds or interests with existing staff. Surface similarities don't guarantee work compatibility, whilst someone different might bring valuable perspective and demonstrate stronger service values.
Ask about preferred work environments, team support examples, and approach to challenging situations whilst exploring values around guest service, colleague cooperation, and professional development. Focus on attitudes toward collaboration and service excellence that align with your operational culture.
Common misunderstanding: Direct questions reveal true cultural fit
Hiring managers sometimes ask leading questions that encourage socially desirable answers without probing for authentic examples that matter. Team interaction, conflict resolution, and service commitment reveal genuine cultural alignment and team compatibility better than general statements.
Let's say you are asking "Do you work well with others?" instead of "Tell me about a time you helped a struggling colleague." Direct questions about teamwork get predictable positive responses, whilst specific examples reveal actual behaviour and values.
Common misunderstanding: Cultural assessment creates unfair bias
Some managers avoid cultural assessment to prevent bias whilst missing critical insights about team dynamics that legitimately affect job success. Communication style and service attitude determine integration success and long-term contribution to positive catering team culture and guest satisfaction.
Let's say you are avoiding any discussion of work style or team preferences to be fair. Without understanding how candidates approach collaboration and guest service, you can't predict whether they'll thrive in your specific catering environment and team structure.
Assess energy level, communication style, and attitude toward repetitive tasks whilst observing response to event pressure scenarios and willingness to take direction while maintaining positive outlook. Focus on personality traits that support team cohesion and service excellence in catering environments.
Common misunderstanding: Extroverted personalities suit catering better
Hiring managers sometimes prioritise extroverted personalities without recognising that effective catering assistants may have varied communication styles whilst sharing core traits that matter most. Reliability, team cooperation, and genuine commitment to guest service and colleague support transcend personality types.
Let's say you are assuming quiet candidates won't handle guest interaction well. Some reserved people excel at attentive, personalised service and provide steady, reliable support to colleagues whilst more outgoing candidates might struggle with detail-oriented tasks.
Common misunderstanding: Personality assessment is separate from job requirements
Some managers make personality assessments without considering role demands and team needs, potentially selecting candidates whose traits don't match what the job requires. The collaborative, service-focused, physically demanding nature of successful catering assistance requires specific trait combinations.
Let's say you are attracted to highly creative, independent personalities. While these traits have value, catering assistance requires following established procedures, working within team structures, and maintaining consistent service standards that might not suit strongly independent working styles.