How do I test AV Technician industry knowledge during interviews?

Date modified: 16th January 2025 | This FAQ page has been written by Pilla Founder, Liam Jones, click to email Liam directly, he reads every email.

Assess understanding of technical standards, safety protocols, equipment evolution trends, industry best practices, professional development awareness, and venue-specific requirements whilst focusing on practical application rather than theoretical knowledge. Industry knowledge should demonstrate professional awareness and commitment to technical excellence.

Common misunderstanding: Many hiring managers test theoretical industry knowledge without assessing practical application for AV technician roles. Effective evaluation focuses on how candidates apply industry standards, safety protocols, and best practices in realistic working scenarios rather than memorised technical specifications.

Common misunderstanding: Some managers overemphasise cutting-edge technology knowledge without valuing fundamental industry understanding. Solid grasp of safety standards, professional practices, and systematic approaches often proves more valuable than familiarity with latest equipment trends.

What hospitality expertise should AV Technician candidates demonstrate?

Evaluate knowledge of event types, client service expectations, venue operational patterns, technical support timing, stakeholder coordination, emergency procedures, and understanding of hospitality environment demands on technical support. Focus on how technical expertise integrates with hospitality service standards and operational requirements.

Common misunderstanding: Hiring managers sometimes assess only technical knowledge without evaluating hospitality industry understanding for AV technician roles. Venue technical support requires understanding of service standards, client expectations, event timing pressures, and stakeholder coordination that differs from pure technical environments.

Common misunderstanding: Some managers assume technical competency automatically includes service orientation without assessing hospitality-specific knowledge. AV technician success in hospitality requires understanding of client interaction protocols, service recovery procedures, and professional communication standards specific to event environments.

How can I evaluate AV Technician understanding of industry standards?

Test knowledge of safety regulations, technical certifications, equipment standards, installation practices, preventative maintenance protocols, and professional development requirements whilst assessing practical application understanding. Focus on standards that directly affect operational safety, equipment reliability, and professional service delivery.

Common misunderstanding: Many hiring managers test industry standards knowledge through memorisation rather than practical understanding. Effective AV technician assessment evaluates how candidates apply safety protocols, equipment standards, and professional practices in realistic operational scenarios.

Common misunderstanding: Some managers focus on advanced certifications without assessing fundamental safety and professional standards knowledge. Basic understanding of electrical safety, equipment handling protocols, and professional service standards often provides better operational foundation than specialist certifications without practical application capability.