What are common hazards in front of house hospitality areas?

Common hazards in front of house areas include slippery floors, manual handling risks, electrical hazards, and fire risks. Risks also include allergen miscommunication and customer aggression. Hazards can vary significantly depending on the level of business and time of day, so consider these varying conditions in your risk assessment.

When is the best time to walk the front of house to spot risks?

The best time to walk the front of house to identify risks is during various service times, including breakfast, lunch, dinner, and close-down. Observing the area during different periods helps you understand how hazards change with customer flow and service type. Multiple walks at different times are essential, focusing especially on peak times.

How do I identify hazards in my front of house risk assessment?

Q: How do I identify hazards in my front of house risk assessment?

To identify hazards in the front of house area effectively, walk through the space during actual service hours to observe interactions and movements of customers and staff in real-time. This helps spot potential risks that might not be apparent when the area is empty. Always conduct assessments during various service times to capture a complete picture.