Clocking in and out

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Clock in when you start your shift and clock out when you finish. This tracks your attendance and contributes to your team's leaderboard performance.

How to clock in

  1. Go to the Shifts tab
  2. Find your shift and tap the shift pattern card
  3. The shift details screen opens, showing all users in the pattern
  4. Tap Clock In in the floating bar at the bottom of the screen

The button shows Getting Location while the app checks your position (if your team requires location verification).

How to clock out

  1. Go to the Shifts tab
  2. Find your active shift (shows your clocked-in time on your shift card)
  3. Tap the shift pattern card
  4. Tap Clock Out in the floating bar at the bottom of the screen

When you can clock in

The Clock In button is enabled when:

  • You are assigned to the shift
  • The current time is within 30 minutes before your shift starts, up to 6 hours after your shift ends
  • You have not already clocked in
  • The shift is not a leave or absence category
  • You are within 50 metres of your team's location (if location verification is enabled)

Location verification

If your team has location verification enabled, you must be within 50 metres of the team's registered location to clock in or out.

  • The app checks your location when you open the shift details
  • The button shows Getting Location while checking
  • If you are too far away, you will see an alert: "You must be within 50m of your team location to clock in/out"
  • The app warms up your location when you open the Shifts tab for faster clock-in

Viewing clock times

After clocking in or out, your times appear on your shift card within the shift details screen:

  • In — shows the time you clocked in
  • Out — shows the time you clocked out (or "--:--" if not yet clocked out)

Leave and absence shifts

You cannot clock in or out of shifts categorised as leave or absence. The Clock In button is disabled for these shifts.