Install AppSign In
Pillapilla
Getting startedTeams & usersWorkflow runsCanvas basicsTriggersInput / Guidance StepsPoppi (AI) StepsConnectorsMobile appMessaging

Pilla Help Centre

A deep dive into every feature in Pilla. Pick a section from the tabs above, jump straight to a topic below, or ask Poppi in the sidebar.

Getting started

2 guides

  • Signing up and logging in
  • First time orientation

Teams & users

4 guides

  • Managing teams
  • Managing users
  • Roles and permissions
  • Importing teams and users in bulk

Workflow runs

4 guides

  • Workflow templates and workflow runs
  • Filtering and status
  • Workflow tags
  • Exporting workflow data

Canvas basics

3 guides

  • Canvas overview
  • Mobile preview
  • Publishing and versions

Triggers

3 guides

  • Manual triggers
  • Scheduled triggers
  • External triggers

Input / Guidance Steps

4 guides

  • Groups
  • Input elements
  • Choice elements
  • Guidance elements

Poppi (AI) Steps

3 guides

  • Poppi briefings
  • Poppi decisions
  • Poppi actions

Connectors

3 guides

  • Open connector
  • Gated connector
  • Decision connector

Mobile app

5 guides

  • Mobile app overview
  • Filtering your work on mobile
  • Completing a work run on mobile
  • Triggering a workflow manually
  • + 1 more

Messaging

6 guides

  • Messaging overview
  • Team chats
  • Direct messages
  • Group chats
  • + 2 more

“Like any new system being introduced to a team of 70 people who are used to something else, there has been a changeover process but it's been a good and positive one becasue Pilla is easy to use so people have taken to it quickly.”

Fran
People Director at Roots & Berrries (11 Sites)
Download on the App StoreGet it on Google Play

Workflows by Type

  • Health & Safety
  • Food Safety
  • Operations
  • People

Workflows by Team

  • Bar team
  • Cleaning team
  • Event team
  • Front-of-house team
  • Hotel team
  • Kitchen team

Trending Workflows

  • Accident reporting
  • Visitor sign-ins
  • Anonymous feedback
  • Tool and asset checkouts
  • Maintenance fault reports
Follow us
LinkedIn logo
AboutPricingResourcesPlaygroundHelp CentreContactAffiliatesPressBrand
System status
Pillapilla

© 2026 Your Pilla Ltd. All rights reserved. Company 11639238 VAT GB310847815

Terms of ServicePrivacy PolicyRight to Erasure

Cookies

We use cookies to understand how Pilla gets used so we can improve it. Accept to help us out, or decline and we'll keep only anonymous, aggregate stats. Nothing you type is ever recorded. See our Privacy Policy.