Start, run, grow your business and learn how others are succeeding.

Want to Open a Coffee Shop? Read This First

Opening a coffee shop can be a great way to make a living, but it’s not without its challenges. In this article, we will walk you through the process of opening your own coffee shop and give you some tips to help make your business a success. To start a coffee shop and become a […]

8 Restaurant Management Tips To Improve The Way You Work

Managing a restaurant can feel like a never ending challenge of your personality, character and skills but it’s also one of the most rewarding jobs possible. Regardless of whether you are a General Manager or Owner leading your restaurant team, restaurant management involves making sure that all areas of the restaurant operations are working together […]

Hospitality Unions In The UK: Are They Needed Now?

The hospitality industry is not a well-unionised industry, meaning that not may employees in the industry arrive union membership compared with other industries. And this sometimes leads to industry workers and employers being unaware that hospitality unions do exist in this sector in the UK. Hospitality is going through a difficult period at the moment, […]

The Top 8 UK Hospitality News Sites In UK

If you’re looking for the latest news and updates in the UK hospitality industry, you’ve come to the right place. In this blog post, we will list 8 of the best websites where you can find information on everything from new restaurant openings to hotel deals. 1. UK Hospitality UK Hospitality strives to ensure that […]

HACCP Meaning: What You Need To Know

HACCP is an acronym that stands for Hazard Analysis and Critical Control Point. It is a systematic approach to food safety that focuses on preventing contaminants from entering the food supply within food processing. Understanding the HACCP system is very important for your food business as it will be the primary strategy for controlling food […]

Your Ultimate Guide to Hospitality Point of Sale Systems

Are you looking for a new point of sale system for your hospitality business? If so, you’re in luck! In this blog post, we’ll provide an overview of what you should be looking for in a point of sale system (pos systems), as well as the benefits they offer. We’ll also provide tips on how […]

Everything You Need To Know About An Environment Health Officer (EHO)

Hospitality businesses have a responsibility to protect their guests from harm. One of the biggest risks to customers is poor food safety practices and this is the very thing which Environmental Health Officers work to reduce. As a business owner, you do your very best to ensure a safe environment for your customers. You will […]

12 Types of Restaurant Management Software in 2022

As the food and beverage industry rapidly evolves, so do options for building an efficient restaurant management system. Restaurant management software options are plentiful and it can often seem like a minefield understanding which to use in your restaurant business, especially if you are new to the hospitality industry. But, even if you’ve been in […]

Coronavirus in the Hospitality Industry: What to Expect Winter 2022

It’s hard to believe that we’re already talking about the potential effects of Covid 19 in winter 2022, but here we are. The hospitality industry is understandably worried about how the virus will affect their business. Will people be too afraid to travel? Will hotels and restaurants be forced to close their doors? Only time […]

List of Kitchen Equipment: What You Need

Opening a restaurant can be as daunting as it is exciting. The list of items you need to find and buy can seem never-ending. If we think about the mechanics of a restaurant, efficiency in the kitchen is what leads to a speedy-service, and the quality of the food, for example how it is cooked and […]

Restaurant Names: How To Choose A Good One

Looking to start a restaurant, but having trouble finding the perfect name?   There’s no right or wrong answer to the question of what makes a good restaurant name, but it’s more about choosing something that reflects your business, its style, and something your customers will resonate with. What Makes a Good Name Whether you’re a […]

Opening and Closing Checklist Template (And Everything In Between)

If you use the Pilla app to create and carry out your checklists, then you have a head start because Pilla will create your food safety opening and closing checklist template for you. However you will need to create your operational checklists, and this guide will help you. If you don’t use the Pilla app, […]

Menu Costing Explained: Run a Profitable Hospitality Business

Running a hospitality business is one thing, running a successful one is another. Profit margins are tight for this industry and are unfortunately reducing more and more thanks to rising inflation and energy costs. The average profit margin for a restaurant is between 2-6%, and will vary depending on the location and type of business. Food will be […]

Restaurant Review Sites: Which Ones Are Worth It?

It goes without saying that almost all of us use the internet to check if a restaurant we’re thinking about visiting is actually worth eating in. We’ll pick up a smartphone and check out the reviews of a restaurant in a search engine, or we might look for cafes in the area, particularly if we’re […]

Should You Use Zero Hour Contracts in Your Hospitality Business?

A zero hour contract is a relatively new type of employment contract which has attracted a lot of publicity in the media in the UK recent years. If you’re an operator you might be wondering exactly what a zero hour contract is and whether it’s something that you should use in your business. In this […]

3 Steps To Creating a Health and Safety Policy

Policy writing doesn’t sound fun and sounds like a huge task when first considered by employers. But it’s an important part of your business policy and strategy  and it’s step 1 in your plan to improving health and safety.   Statement of intent This statement of intent section is sometimes called the employer’s general statement […]