Freezer Temperature Check: How to Complete This Daily Food Safety Check

Date modified: 4th February 2026 | This article explains how you can carry out freezer temperature checks on the Pilla App. You can also check out the full Food Safety Checks Guide or our docs page on Creating Work.

Freezer temperature checks are essential for maintaining food safety and quality. Properly frozen food can be stored for months, but if your freezer fails, you could lose valuable stock and risk serving unsafe food. This guide explains how to complete freezer temperature checks correctly.

Key Takeaways

  • Target temperature: Keep freezers at -18°C or below
  • Check frequency: At least once daily, plus after deliveries and power outages
  • Method: Use a calibrated probe thermometer or check the built-in display (more reliable for freezers than fridges)
  • If too warm: Check door seals, assess food for ice crystals, investigate the cause
  • Never refreeze: Food that has thawed must not be refrozen unless cooked first

Freezer Temperature Check

Record freezer temperatures to ensure food safety compliance.

Record the temperature of freezer [identifier]

Article Content

Why freezer temperature checks matter

Freezing food at -18°C or below stops bacterial growth completely. Unlike refrigeration, which only slows bacteria down, proper freezing puts bacteria into a dormant state. They cannot multiply, produce toxins, or cause food to spoil.

However, freezing does not kill bacteria. If food thaws and reaches temperatures above 8°C, any bacteria present will start growing again. This is why maintaining consistent freezer temperatures is critical.

Beyond food safety, temperature fluctuations damage food quality. Ice crystals form inside food cells, and repeated freezing and thawing causes these crystals to grow larger, damaging texture and flavour. Consistent freezing preserves quality as well as safety.

Food safety regulations require frozen food to be kept at -18°C or below. While there is no specific law mandating freezer temperature checks, your food safety management system must demonstrate that you maintain safe storage conditions.

Environmental Health Officers will expect to see evidence of temperature monitoring. If your freezer has been running too warm and you have no records, you cannot prove your frozen food is safe.

Target temperatures

Freezer TypeTargetMaximum
General storage-18°C to -22°C-18°C
Blast freezer (during use)-30°C to -40°C-18°C after cycle
Display freezer-18°C to -20°C-18°C

The -18°C limit is an international standard adopted across the UK, EU, and most other countries. Some businesses aim for -20°C or below to provide a safety margin.

Ice cream and some delicate products may have specific storage requirements from the manufacturer. Always check product labels for storage instructions.

When to complete this check

Minimum frequency

Check freezer temperatures at least once daily, typically at the start of the day. Freezers are more stable than fridges because the door is opened less frequently and the thermal mass of frozen food helps maintain temperature.

Additional checks

You should also check freezer temperatures:

  • After deliveries - When adding large quantities of frozen stock
  • After power outages - Even brief outages can affect temperature
  • If ice build-up is excessive - This can indicate a problem with the door seal or defrost cycle
  • If food appears thawed or soft - Trust your observations and verify with a check
  • After defrosting - Confirm the freezer returns to safe temperature before restocking

How to complete the check

Step 1: Check the display or use a thermometer

Unlike fridges, freezer built-in displays are generally reliable because they measure air temperature and frozen food temperatures are very similar. You can use the digital display for routine checks.

However, for verification or if you suspect a problem, use a probe thermometer. Insert it between frozen packs or use an air probe.

Step 2: Take the reading

If using the built-in display, simply read and record the temperature shown.

If using a probe thermometer:

  • Insert the probe between frozen packs in the centre of the freezer
  • For air temperature, hold the probe in the middle of the freezer space
  • Wait for the reading to stabilise (this takes longer in freezers due to the cold)
  • Note that probes can be slow to respond at very low temperatures

Step 3: Record the temperature

Record the temperature in your monitoring system. In Pilla, you will enter the number into the temperature field. If you have multiple freezers, make sure you record against the correct unit.

Step 4: Check it is within range

Your reading should be -18°C or below. If it is above -18°C, investigate immediately.

What to do when temperature is wrong

Temperature between -15°C and -18°C

This is a warning sign. The freezer is running warm but food is still frozen:

  1. Check the door seal is intact and closing properly
  2. Check nothing is blocking the door from closing fully
  3. Check ice build-up is not preventing a good seal
  4. Check the freezer is not overloaded with recent deliveries
  5. Re-check the temperature in 2-4 hours
  6. If still above -18°C, call for maintenance

Temperature above -15°C

This requires immediate action:

  1. Check the food - Is it still frozen solid? Are there ice crystals throughout?
  2. Check the cause - Is the compressor running? Is the door closing? Has power been interrupted?
  3. Move high-value stock to another freezer if available
  4. Do not add new stock until the problem is resolved
  5. Document everything - Record what happened and what action you took

Assessing partially thawed food

If freezer temperature has risen significantly, you need to assess each product:

Safe to keep:

  • Food is still frozen solid with no soft spots
  • Ice crystals are visible throughout the product
  • Temperature at the centre is still well below 0°C

Must be discarded:

  • Food has thawed completely
  • No ice crystals remain
  • Product is soft or liquid
  • Food has been above 8°C for more than 4 hours

May be cooked and used immediately:

  • Food is partially thawed but still cold (below 8°C)
  • Cook thoroughly and serve immediately
  • Do not refreeze

The no-refreeze rule

Never refreeze food that has thawed unless it has been cooked first. Refreezing damages quality and, more importantly, bacteria may have multiplied while the food was thawed. Freezing again does not kill these bacteria.

The exception: if food has thawed but remained below 5°C and was thawed for less than 24 hours, some guidance permits refreezing. However, the safest approach is to cook thawed food or discard it.

Common mistakes to avoid

Ignoring ice build-up

Excessive frost or ice inside the freezer is not just an inconvenience. It indicates that warm, moist air is getting in, usually through a faulty door seal. This warm air raises the temperature and the moisture freezes on surfaces. Fix the cause, do not just scrape off the ice.

Overloading after deliveries

Adding large quantities of unfrozen or partially thawed delivery stock raises the freezer temperature. Spread large deliveries across multiple freezers if possible, or allow extra time for the temperature to recover before recording your check.

Not checking all freezers

Large kitchens may have multiple freezers in different locations. Check every unit, not just the ones that are convenient. A freezer in a back corridor or basement is just as important as the one in the main kitchen.

Assuming frozen means safe

Just because food is frozen does not mean it is safe to use. Frozen food can still become unsafe if:

  • It was contaminated before freezing
  • It has been stored too long (beyond its shelf life)
  • It has been thawed and refrozen
  • The freezer has failed in the past and you have no records

Blocking air circulation

Freezers need air to circulate to maintain even temperatures. Packing products too tightly or blocking vents creates warm spots where food may not freeze properly.

Multiple freezers

Most commercial kitchens have more than one freezer. You need to check each unit separately.

Label your freezers clearly and consistently. Common naming includes:

  • Location-based: Kitchen Freezer, Store Room Freezer, Prep Area Freezer
  • Number-based: Freezer 1, Freezer 2, Freezer 3
  • Purpose-based: Meat Freezer, Fish Freezer, Ice Cream Freezer

In Pilla, create separate checks for each freezer so you can track temperature history for each unit individually.

Consider the contents of each freezer:

  • High-value stock - Check more frequently and ensure backup options
  • Long-term storage - These freezers may be opened less often but still need monitoring
  • Display freezers - Often run warmer due to glass doors, may need different targets

Equipment maintenance

Regular maintenance

  • Defrost when needed - Follow manufacturer guidance, usually when ice build-up exceeds 5mm
  • Clean door seals - Wipe seals regularly to remove debris that prevents a good seal
  • Check seal integrity - Place a piece of paper in the closed door; if it pulls out easily, the seal needs replacing
  • Clean condenser coils - Dust and grease reduce efficiency
  • Keep the area around the freezer clear - Allow air circulation for the condenser

Warning signs of failure

  • Temperature gradually rising over days or weeks
  • Compressor running constantly
  • Unusual noises from the motor
  • Excessive ice build-up despite good door seals
  • Food in the centre not freezing properly

Address these signs before complete failure occurs. A freezer full of stock is expensive to lose.

Summary

Freezer temperature checks protect your frozen stock investment and ensure food safety. While freezers are generally more stable than fridges, regular monitoring catches problems before they become costly failures.

Remember:

  • Target -18°C or below
  • Check at least once daily
  • Never refreeze thawed food
  • Act quickly if temperature rises
  • Record every reading