How to Record a First Aid Arrangements Video for Your Health and Safety System

First aid arrangements are about being prepared for the moments that matter most. When someone is injured or suddenly unwell, the first few minutes can make a significant difference to the outcome. This video will help your team understand what first aid provision exists in your workplace, where to find it, who can help, and what to do in an emergency.

Step 1: Set the scene and context

Start your video by explaining why first aid arrangements are a critical part of your health and safety system.

Your company understands that there should be suitable and sufficient provision of first aid. In the event of an emergency or an accident, there must be persons with the knowledge to deal with the situation and enough equipment to facilitate first aid until paramedics arrive on site, or to dress injuries whilst at work.

This isn't just about compliance—it's about care. When someone cuts themselves, burns their hand, or has a medical emergency, the response in those first moments matters. Having the right equipment in the right place, and people who know how to use it, can prevent minor injuries from becoming serious and can save lives in major emergencies.

What first aid arrangements cover

First aid arrangements include several connected elements:

Equipment: First aid boxes with appropriate contents, positioned where they're needed
People: Trained first aiders who know how to respond to injuries and emergencies
Procedures: Clear guidance on what to do, who to contact, and how to get help
Information: Making sure everyone knows where equipment is and who the first aiders are
Review: Regular checks to ensure everything remains suitable and sufficient

Your video should cover all of these elements so that every team member understands the complete picture.

Why this matters for your team

Help your team understand what's at stake:

"First aid is about those critical moments between something going wrong and professional help arriving. If someone collapses, cuts themselves badly, or has an allergic reaction, what happens in the next few minutes can change the outcome significantly."

"This video will show you where our first aid equipment is, who our trained first aiders are, and what you should do if you witness an accident or emergency. Even if you're not a trained first aider yourself, knowing this information means you can get help quickly and effectively."

Where to film this introduction

Film your opening in a central location in your workplace—somewhere that feels like "home base" for your team. This could be:

Near your main first aid station
In a staff area where team briefings happen
At reception or the main entrance

You'll move around to different locations during the video, but start somewhere that grounds the viewer in your workplace.

Step 2: Plan what to record versus what to write down

First aid arrangements involve both visual, location-based information that staff need to see, and detailed lists and schedules that work better as written reference documents.

Record on video:

The location of every first aid box in your workplace
What a properly stocked first aid box looks like
How to check the contents and what to look for
Introduction to your trained first aiders (faces and names)
What to do when someone is injured—the basic response procedure
How to call for emergency services and what information to give
Any workplace-specific first aid considerations (burns provision, eye wash stations, etc.)
Where first aid information is posted
How to report that supplies have been used

Document in written form:

Complete contents list for each first aid box
Schedule for contents checks (who checks, how often)
List of trained first aiders with contact details and shift patterns
Expiry date tracking for first aid supplies
Records of first aid training and refresher dates
Incident reporting forms and procedures
Emergency contact numbers
Information about employees with specific medical conditions (kept confidentially with first aiders)

The video shows WHERE things are and WHO can help. The written documents provide the detailed WHAT and WHEN for ongoing management.

Getting the balance right

Some information is better shown than described:

Video is essential for:

Locations—"the first aid box is here" is much clearer when you point to it on camera than when you describe it in words
People—staff need to recognise first aiders by sight, not just know their names
Procedures—showing what to do is more memorable than listing steps
Context—explaining why things are set up the way they are

Written documentation is essential for:

Detailed contents lists that need to be checked item by item
Expiry dates that need tracking over time
Training records that need to be maintained for compliance
Contact details that may change and need updating
Confidential medical information about specific employees

Structuring your video

A good structure for your first aid arrangements video:

Introduction: Why first aid matters and what this video covers (2 minutes)
First aid box tour: Visit each location and show the contents (5-10 minutes depending on number of locations)
Meet the first aiders: Introduce each trained person (3-5 minutes)
What to do in an emergency: Basic response procedures (5 minutes)
Workplace-specific provisions: Any additional equipment or considerations (3 minutes)
Reporting and restocking: What happens after first aid is given (2 minutes)
Summary: Key points to remember (2 minutes)

Total: approximately 20-30 minutes depending on the size of your workplace and number of first aid stations.

Step 3: Core rules and requirements

Structure your video around the key elements of your first aid arrangements, explaining each commitment and what it means in practice.

Sufficient first aid boxes

Your company will ensure that there are enough first aid boxes for the number of employees on shift at any one time.

Explain what "sufficient" means for your workplace:

"We have [number] first aid boxes located around the building. This number is based on how many people work here, where they work, and the types of activities they do. If you're working in [area], the nearest first aid box is [location]. If you're in [different area], there's one at [different location]."

"The number of first aid boxes isn't arbitrary—we've assessed what's needed based on our workforce size and the layout of our premises. Every work area should have access to first aid equipment within a reasonable distance."

Walk viewers through the logic:

"Think about it this way: if someone is injured, you shouldn't have to travel far to get basic supplies. We've positioned first aid boxes so that wherever you are in the building, there's one nearby."

First aid box contents

The basic contents of a first aid box should include specific items. Walk through each item, explaining what it's for:

20 individually wrapped sterile plasters (assorted sizes)

"Plasters are for minor cuts and grazes—the everyday injuries that happen in any workplace. They're individually wrapped to keep them sterile until you need them. We have assorted sizes because a plaster that's right for a finger isn't right for a larger wound."

If your workplace involves food handling or similar activities where standard plasters might be problematic, explain your specific provision:

"In areas where [specific work activity], we use detectable plasters. These are [colour—usually blue] and contain a metal strip so they can be detected if they fall off. This is a specific provision for our type of work."

A leaflet giving general guidance on first aid

"This leaflet—like the HSE's 'Basic advice on first aid at work'—is a quick reference for anyone who needs to give first aid but isn't sure what to do. It covers the basics: how to help someone who's bleeding, what to do if someone is unconscious, when to call for emergency help."

"Even trained first aiders might not deal with emergencies every day, so having guidance available is helpful. And if a trained first aider isn't available, this gives basic information to whoever is helping."

Two sterile eye pads

"Eye injuries are particularly sensitive—the eye is delicate and infection is a real risk. Sterile eye pads are specifically designed to cover an injured eye without putting pressure on it, while keeping it clean until the person can get medical attention."

"If someone gets something in their eye or injures their eye, don't try to remove objects or examine the eye closely. Cover it gently with a sterile eye pad and get medical help."

Six safety pins

"Safety pins are used to secure bandages and slings. They're simple but essential—a bandage that's not secured properly won't stay in place."

Two individually wrapped triangular bandages (sterile)

"Triangular bandages are versatile. They can be used as slings to support an injured arm, as bandages to cover larger wounds, or folded to secure dressings. Having them sterile means they can be placed directly on wounds if needed."

Six medium sized individually wrapped sterile unmedicated wound dressings

"These are for wounds larger than a plaster can cover but not major injuries. The dressing is unmedicated—it doesn't contain any antiseptic or pain relief—because people might be allergic to medications, and the priority is to cover the wound and control bleeding."

Two large sterile individually wrapped unmedicated wound dressings

"Larger dressings for more significant wounds. The same principle applies: cover the wound, control bleeding, keep it clean until proper medical treatment."

At least three pairs of disposable gloves

"Gloves protect both the first aider and the injured person. They prevent the first aider from coming into contact with blood or bodily fluids, and they prevent the first aider from introducing infection to the wound. Always put on gloves before giving first aid if possible."

Workplace-specific provisions

Your company will consider all workplace activities and ensure appropriate first aid provision for the specific risks present.

"We've looked at what activities happen here and what injuries are most likely. Based on that assessment, we have additional provisions beyond the standard first aid box."

Examples of what you might cover:

Burns provision:

"Because we have [hot equipment/processes], we have specific first aid provision for burns. This includes [burn dressings/burn gel/cold packs]. Burns need to be cooled with running water for at least 20 minutes—these supplies help after that initial cooling, or when running water isn't immediately available."

Eye wash stations:

"In areas where [chemicals/dust/particles] are present, we have eye wash stations. These allow you to flush the eye with clean water quickly. I'll show you where these are and how to use them."

Additional equipment based on your risk assessment:

"Based on our specific risks, we also have [specific items]. Let me show you where these are and when they'd be used."

Regular checks

Your company will arrange for the first aid box contents to be checked to ensure suitable provision and contents are in date.

"First aid supplies don't last forever. Sterile items have expiry dates. Supplies get used and need replacing. That's why we have a regular checking schedule."

Explain your specific arrangements:

"[Name/role] checks our first aid boxes [frequency—weekly/monthly]. They check that everything is there and that nothing has expired. If supplies have been used or are out of date, they arrange for replacements."

"There's a checklist [show or point to it] that records each check—what was checked, when, and by whom. This creates a record that our first aid provision is being maintained."

Resources for restocking

Your company will provide resources for the purchase of further contents to comply with HSE recommended minimum contents for a standard occupational first aid box.

"If first aid supplies are used, we replace them. If contents expire, we replace them. The budget exists to maintain our first aid provision—this isn't something that gets cut when money is tight."

"If you use something from the first aid box, report it so we know it needs restocking. Don't assume someone else will notice. The process for reporting is [explain your process]."

Review of arrangements

Your company will review first aid arrangements for suitability to your specific operations and employees who have advised of any specific medical condition which may require medication.

"Our first aid arrangements aren't set once and forgotten. We review them when things change—new work activities, more staff, different risks. We also consider the specific needs of our team."

Specific medical conditions

"Some team members have medical conditions that might require specific responses. For example, someone with severe allergies might have an EpiPen that they or a first aider could use in an emergency."

"This information is shared with our first aiders on a need-to-know basis so they can respond appropriately. If you have a medical condition that your colleagues should know about in an emergency, please speak to [appropriate person] so we can ensure proper provision."

"The details of who has what conditions are kept confidential—but first aiders are made aware so they can help effectively if needed."

Provision for others

"There is no legal requirement for our first aid provision to cater to members of the public. However, we will extend any assistance required in the event of an accident or emergency to facilitate a favourable outcome."

"If a visitor, customer, or member of the public is injured or unwell on our premises, we help them. We use our first aid equipment, our first aiders assist, and we call emergency services if needed. The moral obligation to help someone in distress applies regardless of whether they work here."

Step 4: Demonstrate or walk through

This is where you show your team exactly what your first aid arrangements look like in practice. Move around your workplace, visiting each location and demonstrating key procedures.

First aid box tour

Visit each first aid box location and film it clearly:

Location 1:

"This is our first first aid box, located [precise location—e.g., 'on the wall by the main entrance' or 'in the staff room next to the noticeboard']."

"You can see it's clearly marked with a green cross—the universal symbol for first aid. This marking makes it easy to find in an emergency."

Open the box and show the contents:

"Inside, you can see all the standard contents I described earlier. Plasters here, bandages here, gloves here. Everything is organised so you can find what you need quickly."

"Notice the checklist attached to the inside of the lid—this shows when the box was last checked and by whom."

Location 2 and onwards:

Repeat for each first aid box, noting anything specific about that location:

"This second first aid box is in [location]. This one is positioned here because [reason—e.g., 'this area has more risk of minor injuries' or 'it's a long way from the main first aid station']."

"The contents are the same as the first box. In an emergency, you don't have to think about which box has what—they're all stocked the same way."

How to check a first aid box

Demonstrate the checking process:

"Let me show you how we check a first aid box. [Name] does this [frequency], but anyone can check if they notice something missing."

"First, open the box and look at the checklist. This tells you what should be here."

"Go through each item. Are the plasters there? Are there enough? Check the packaging—is it still sealed? Check any expiry dates."

"Here's a sterile dressing. You can see the expiry date printed here: [date]. If this date has passed, the item needs replacing—we can't guarantee it's still sterile."

"Make sure the gloves are intact. If the packaging is torn, replace them."

"Once you've checked everything, sign and date the checklist. If anything needs restocking, report it to [appropriate person] or [follow your process]."

Meet the first aiders

Introduce each trained first aider. This is important—staff need to recognise these people by sight.

"Now I want to introduce you to our trained first aiders. These are the people who have completed first aid training and know how to respond to injuries and medical emergencies."

First aider 1:

"This is [Name]. [They] work in [area/role] and [they're] usually here [days/times]. If something happens and you need a first aider, [Name] is one of the people to find."

Have the first aider say a few words if possible:

"Hi, I'm [Name]. I completed my first aid training [when] and I refresh it every [period]. If you need help with any injury or if someone's unwell, come find me. Don't hesitate—it's what I'm here for."

First aider 2 and onwards:

Repeat for each trained first aider, covering their normal working location and times:

"This is [Name]. [They] usually work [pattern], so if you need a first aider during [specific times], [they're] a good person to find."

"As you can see, we have [number] trained first aiders. We've arranged this so there should always be a first aider on site during working hours. The rota of who's on when is posted [location]."

What to do in an emergency

Walk through the basic response procedure:

"So what do you actually do if someone is injured or has a medical emergency? Let me walk through the basic steps."

Step 1: Assess the situation

"First, make sure it's safe for you to help. If there's an ongoing danger—like a fire, or exposed electrical wires—don't put yourself at risk. You can't help anyone if you become a casualty too."

"Once you know it's safe, assess what's happened. Is the person conscious? Are they breathing? Is there obvious bleeding?"

Step 2: Get help

"If it's serious—the person is unconscious, not breathing, has a serious injury, or you're not sure—call 999 (or your local emergency number) immediately. Don't wait. Don't try to deal with a major emergency alone."

"While you're calling, or while someone else calls, find a first aider. Shout for help. Ask someone specific: '[Name], go and get [First Aider's name]—there's been an accident.'"

Step 3: Provide basic assistance

"If it's a minor injury, you can often help directly. Get the first aid kit. Apply a plaster to a small cut. Help the person sit down if they're feeling faint."

"If it's more serious, keep the person calm, keep them still if there's any possibility of a back or neck injury, and wait for the first aider or emergency services."

Step 4: Give information to emergency services

"If you call 999, they'll ask you questions. Stay calm and answer as clearly as you can."

"They'll want to know: Where are you? What's the address? What's happened? Is the person conscious? Are they breathing? Is there serious bleeding?"

"Stay on the line—they may give you instructions for what to do while waiting for the ambulance."

Demonstrating the emergency call

Role-play or describe a sample emergency call:

"Let me show you what an emergency call might sound like."

"'Ambulance, please. Someone has collapsed at [your address]. They're unconscious but breathing. I don't know what happened—they just fell down. Yes, I'm with them now. No, they're not responding when I talk to them. Okay, I'll stay with them. The door is [describe access]. Thank you.'"

"The key is: stay calm, give clear information, and follow their instructions. They're trained to guide you through it."

Specific scenarios

Walk through how to handle common situations:

Scenario 1: Minor cut

"Someone has cut their finger—it's bleeding but not seriously."

"Put on gloves first. Get a clean dressing or plaster from the first aid kit. If it's still bleeding, apply pressure with the dressing. Once the bleeding stops, apply a plaster or bandage."

"Ask if they're up to date with their tetanus vaccination, especially if the cut was from something dirty or rusty. If they're not sure, suggest they check with their GP."

"If the cut is deep, won't stop bleeding, or looks like it might need stitches, they should go to a minor injuries unit or A&E."

Scenario 2: Burn

"Someone has burned their hand on a hot surface."

"The first priority is to cool the burn. Get their hand under cool running water for at least 20 minutes. Not ice—just cool running water."

"While they're cooling the burn, find the first aid kit and get the burns dressings or burn gel."

"After 20 minutes of cooling, gently pat dry and apply a burns dressing. Don't use regular plasters or cotton wool—they can stick to burns."

"If the burn is larger than the person's palm, is on the face, hands, or joints, or the skin is broken or blistering badly, they need medical attention. Call 999 for serious burns."

Scenario 3: Someone collapses

"Someone suddenly collapses and is unconscious."

"First, check if they're responsive. Tap their shoulders and ask loudly: 'Are you okay? Can you hear me?'"

"If they don't respond, call 999 immediately or get someone else to call while you stay with them."

"Check if they're breathing—look for chest movement, listen for breath sounds, feel for breath on your cheek."

"If they're breathing, put them in the recovery position (on their side) to keep their airway clear, and wait for the ambulance."

"If they're not breathing, the 999 operator will guide you through CPR. Follow their instructions."

Scenario 4: Allergic reaction

"Someone is having an allergic reaction—they're having difficulty breathing, their face is swelling, or they have a spreading rash."

"This is serious. Call 999 immediately."

"If you know the person has an EpiPen (because they've told us about their allergy), help them find it. If they can use it themselves, let them. If they can't, and you've been trained, you may need to administer it."

"Keep them calm and sitting up if that helps their breathing. Stay with them until the ambulance arrives."

Eye wash station demonstration (if applicable)

If you have eye wash stations, demonstrate their use:

"This is our eye wash station, located [precise location]."

"If someone gets [chemicals/dust/particles] in their eye, they need to flush it out immediately."

"Here's how to use it: [demonstrate] Turn on the water. It's tempered to be comfortable—not cold, not hot. Lean over and position your eye in the stream. Hold your eye open and let the water flush across it."

"Flush for at least 15 minutes. Yes, that's a long time—but it's necessary to properly clear any irritant."

"After flushing, cover the eye with a sterile pad and seek medical attention."

Reporting after first aid

Explain what happens after first aid is given:

"Once someone has received first aid, there are a few things that need to happen."

"First, the incident needs to be recorded. We use [explain your recording process—accident book, online form, etc.]. Record what happened, when, what injuries occurred, and what first aid was given. This record is important for legal compliance and for identifying patterns that might indicate a bigger safety problem."

"Second, any supplies used need to be reported so we can restock. [Explain your process—e.g., 'Tell [name] or fill out the restocking form.'] Don't just use something and put the box back—we need to know it needs replacing."

"Third, if the injury is serious—a broken bone, an injury requiring hospital treatment, or anything that keeps someone off work—there may be additional reporting requirements. [Name/role] will handle that, but let them know about any significant injury."

Step 5: Common mistakes to avoid

Address the mistakes that undermine first aid arrangements.

Mistake 1: Letting supplies expire.

First aid supplies have expiry dates. Sterile items are only guaranteed sterile until that date. Expired supplies should not be used—but they often are because no one checked.

Signs this is happening: The first aid box hasn't been opened in months. When you check, you find items with expiry dates that have passed. The checking schedule exists on paper but isn't actually being followed.

How to avoid it: Assign someone specific to check first aid boxes on a set schedule. Make it part of their routine—first Monday of the month, for example. Check the checklist to see if checks are actually happening. Replace expired items immediately, not "when we get round to it."

Mistake 2: Not having enough first aiders on shift.

Having trained first aiders is good, but only if they're actually present when needed. If all your first aiders work Monday to Friday but you operate at weekends, you have a gap.

Signs this is happening: You look for a first aider and there isn't one on site. The first aid rota shows coverage on paper but doesn't account for holidays, sickness, or shift changes. Staff don't know who the first aider on their shift is.

How to avoid it: Review first aider coverage against your actual working patterns. Make sure there's always a first aider on site when people are working. Cross-train more people if necessary to ensure coverage. Post a rota showing who the first aider is for each shift.

Mistake 3: Failing to communicate who the first aiders are.

You might have trained first aiders, but if no one knows who they are, they can't be found in an emergency.

Signs this is happening: New staff don't know who the first aiders are. People have to ask around or look it up when something happens. First aiders aren't visibly identified—no badges, no posted list, nothing.

How to avoid it: Introduce first aiders to all new staff during induction. Post a list of first aiders with photos in a prominent location. Consider having first aiders wear a badge or have their name on a poster. Make this video and share it so everyone knows who to find.

Mistake 4: Not restocking after supplies are used.

Someone uses a bandage. They put the first aid box back. They don't tell anyone. Next time someone needs that bandage, it's not there.

Signs this is happening: First aid boxes are partially empty. Items that should be there are missing. Staff have "made do" with what was available because the right supplies weren't there.

How to avoid it: Make reporting used supplies part of the first aid process. Have a simple way to report—a form, a message to a specific person, a note in a specific place. Check boxes regularly regardless, to catch unreported usage.

Mistake 5: First aid box is hard to find or access.

In an emergency, every second counts. If the first aid box is behind a locked door, in an unmarked cupboard, or in a location no one knows about, it might as well not exist.

Signs this is happening: People have to search for the first aid box when they need it. The box isn't clearly marked. It's stored somewhere that requires a key or permission to access. New staff have never been shown where it is.

How to avoid it: Position first aid boxes in visible, accessible locations. Mark them clearly with the green cross symbol. Never lock them away. Include first aid box locations in induction training. Make sure signage points to first aid locations.

Mistake 6: Ignoring workplace-specific risks.

A standard first aid box is a minimum. If your workplace has specific risks—hot processes, chemicals, machinery—you need appropriate provision for those risks.

Signs this is happening: You have burns occurring but no burns dressings. You work with chemicals but have no eye wash provision. The first aid box is exactly the standard kit with nothing added for your specific activities.

How to avoid it: Review your workplace activities and the injuries that could occur. Add appropriate supplies to your first aid provision. Consider eye wash stations, burns kits, or other specific equipment. Review this whenever your activities change.

Mistake 7: Not knowing about employees' medical conditions.

If someone has a severe allergy, epilepsy, diabetes, or another condition that might cause an emergency, first aiders need to know.

Signs this is happening: A medical emergency occurs and no one knew the person had a condition. Medication that the person needs (like an EpiPen) isn't accessible. First aiders aren't briefed on the team's medical needs.

How to avoid it: Create a confidential system for employees to disclose relevant medical conditions. Brief first aiders on what they need to know. Ensure any required medication is stored appropriately and first aiders know where it is. Update this information when people join, leave, or their conditions change.

Mistake 8: First aider training has lapsed.

First aid training has an expiry date—typically three years for a full certificate, with annual refreshers recommended. If training has lapsed, your "first aider" may not be up to date.

Signs this is happening: First aiders completed their training years ago and haven't refreshed. No one is tracking when retraining is due. Guidelines have changed but your first aiders are working from outdated knowledge.

How to avoid it: Track first aider certification dates and schedule retraining before they expire. Budget for ongoing training, not just initial certification. Send first aiders on refresher courses to keep their skills current.

Mistake 9: Treating first aid arrangements as a one-time setup.

You set up first aid provision when you started the business or moved to the premises. Since then, you've grown, changed activities, or moved things around—but first aid arrangements haven't been reviewed.

Signs this is happening: First aid boxes are in locations that made sense years ago but don't reflect current layouts. The number of first aiders hasn't changed even though staff numbers have grown. New work areas have been added with no first aid provision.

How to avoid it: Review first aid arrangements whenever something significant changes—new premises, more staff, different activities. Include first aid in your annual health and safety review. Walk around periodically and check that provision still makes sense for how you actually operate.

Mistake 10: No one wants to use the accident book.

Recording incidents is important for compliance and for identifying patterns, but staff sometimes avoid it—they don't want to create paperwork, or they worry about getting someone in trouble.

Signs this is happening: The accident book is rarely used. Minor injuries happen but aren't recorded. Staff say things like "it's not worth reporting" or "it's just a small cut."

How to avoid it: Explain why recording matters—it's not about blame, it's about identifying problems and protecting everyone. Make recording simple and quick. Thank people for reporting. Never punish someone for having an accident (unless there was serious misconduct). Use the data to make improvements, and show staff that reporting leads to positive changes.

Step 6: Key takeaways

End your video by reinforcing the core messages about your first aid arrangements.

First aid arrangements exist so that in an emergency or accident, there are people with knowledge to deal with the situation and enough equipment to facilitate first aid until professional help arrives.

You have [number] first aid boxes located at [list locations briefly]. Every work area has access to a first aid box within reasonable distance. Know where your nearest one is.

The first aid boxes contain everything needed for common workplace injuries: plasters, bandages, dressings, eye pads, gloves, and guidance. For workplace-specific risks, we also have [list any additional provision—burns dressings, eye wash, etc.].

First aid boxes are checked [frequency] by [who] to make sure supplies are stocked and in date. If you use anything from a first aid box, report it to [who/how] so it can be restocked.

Your trained first aiders are [list names]. They're usually working [indicate when/where]. In an emergency, find a first aider or call for one. They're trained to help and that's what they're here for.

If someone is seriously injured or has a medical emergency—unconscious, not breathing, serious bleeding, chest pain—call 999 immediately. Don't wait. While waiting for the ambulance, find a first aider or follow the operator's instructions.

For minor injuries, first aid can often be given by anyone—a plaster on a cut, a dressing on a small wound. The first aid box and the guidance leaflet inside can help.

Some team members have medical conditions that first aiders are aware of. If you have a condition that might require emergency response—severe allergies, epilepsy, diabetes—please make sure [appropriate person] knows so we can be prepared to help you.

We extend first aid assistance to anyone who needs it on our premises—visitors, customers, members of the public. If someone is hurt, we help them.

If you're ever unsure what to do, ask. Find a first aider. Call for help. The wrong response is to do nothing because you're not sure. Even if you just stay with someone and call 999, you're helping.

First aid is about being prepared for those critical moments. Knowing where the equipment is, who can help, and what to do—that's what keeps everyone safer.

Thank you for watching. Take a moment to check where your nearest first aid box is, and make sure you know who the first aiders are on your shift. That knowledge might matter one day.