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3 ways to automate a manual handling risk assessment

Liam Jones

Liam Jones

Founder of Pilla

Date Modified

17 July 2026

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I'm Liam Jones, founder of Pilla and a qualified management consultant. I've helped hundreds of businesses set up workflows, and in this article I'm going to show you three real examples of how to set up your manual handling risk assessment.

I'll start with the simplest version, then show you one addition at a time, so you can pick the options your business needs. You can open up each template in our workflow builder playground as a starting point and experiment for yourself.

If you're looking to automate this part of your operation, speak to an expert and we'll show you what it would take to set up.

The workflows at a glance

  • #1 - Simple assessment. The 9 areas a manual handling risk assessment should cover, each a small group of three prompts written for that area: identify the manual handling tasks, decide who might be harmed and how, evaluate the task risks and decide on precautions, and so on through all 9.
  • #2 - With guidance. The same 9 areas, each with its own written guidance: why the area matters and what to check.
  • #3 - With photo evidence. The same 9 areas, each with a photo step so the record shows the hazard or control, not just a description of it.

Article Content

#1 - Simple assessment

Who it's for: Single-site businesses recording the manual handling risk assessment themselves, where you know the workplace and just need a clear, structured record.

What it is: A manual handling risk assessment records each manual handling hazard, the people it could harm, the controls in place, and any further action. This version is structured around the 9 areas the assessment should cover: the tasks themselves, the equipment provided, large and heavy loads, stooping and twisting, over-reaching, travel distances, load balance and stability, other hazards, and ongoing monitoring. Each area is a small group of three prompts written for that area. Manual handling tasks asks you to identify the manual handling tasks, decide who might be harmed and how, and evaluate the task risks and decide on precautions; Stooping and twisting asks about the stooping and twisting hazards and who is at risk of a back injury; and so on through all 9, so every question tells you exactly what it's about. A manual handling risk assessment is required under the Manual Handling Operations Regulations 1992 wherever staff lift, carry, push or pull loads as part of their job.

In practice: A single-site business works down the 9 areas. Under Large and heavy loads: the hazard (bulk deliveries in large boxes), who's at risk (the staff unloading them), and the precautions (supplier asked for smaller boxes, team lifts required over 20kg). Under Travel distances: the delivery-to-storage route measured at 30 metres, and a trolley used in stages with a drop-off point halfway. Three short answers per area, and the whole workplace gets covered.

Why it works: The 9 areas follow the real risk factors in a manual handling assessment, from the tasks and equipment through the specific ways people get hurt (heavy loads, awkward postures, long carries, unstable loads) to ongoing review, so nothing gets missed. And splitting each area into three prompts means nobody has to remember what a good answer contains; the structure asks for hazards, people, and precautions separately, which is what makes the record defensible.

Steps included:

  • 9 assessment areas: from the tasks and equipment through the specific handling risks, to ongoing monitoring
  • Each area is a group of 3 prompts written for it: identify the hazards, decide who might be harmed and how, evaluate the risks and decide on precautions

#2 - With guidance

Who it's for: Businesses where a manager, not a health and safety specialist, completes the assessment and needs the method in front of them.

What it is: The same 9 areas and three prompts, but each area's group now carries its own written guidance: why that area matters and what to check before you answer. The equipment provision group carries what to check for maintenance and training; the stooping and twisting group carries the storage heights and pivot-turn technique to look for; the monitoring and review group carries how often incidents and near misses should be checked.

What it adds to the simple assessment:

  1. Guidance for every area, on screen exactly where you answer it
  2. What to check before answering, not just a blank box
  3. An assessment that's consistent whoever completes it

Why it works: Generic guidance at the top of a form gets skimmed once and forgotten by area 6. Guidance attached to each area gets read at the moment it's needed, so a manager who isn't a health and safety specialist still asks the right questions about load stability, storage heights, and how often to review the controls.

Steps included:

  • The 9 assessment areas, each a group of 3 prompts
  • 9 guidance notes, one per area: why it matters and what to check

#3 - With photo evidence

Who it's for: Businesses that want visual proof of each area's condition alongside the written record.

What it is: The same 9 areas and three prompts, but each area's group now carries a photo step. As you assess each area you photograph it: the equipment provided, the storage heights, the load on a trolley, the route staff carry loads along. The record shows the condition of each area at the time, not just a description of it.

In practice: A warehouse supervisor works through the assessment with their phone. At Equipment provision they photograph the trolleys and pallet trucks in the store; at Stooping and twisting, the shelf heights after they've been adjusted; at Load balance and stability, a trolley loaded and secured the way staff are trained to do it. Every answer now has a picture next to it.

What it adds to the simple assessment:

  1. A photo per area, captured as you assess it
  2. Proof of conditions that holds up to an inspector, not just a written claim
  3. A visual baseline to compare against at the next review

Why it works: A written assessment says the loads are stored at a safe height; a photo shows it. When the assessment is reviewed next year, the photos also show what changed. And because the photo step sits with its area, the evidence files itself against the right risk instead of landing in a camera roll.

Steps included:

  • The 9 assessment areas, each a group of 3 prompts
  • 9 photo steps, one per area: the hazard or the control in place, captured at the time

How to pick the right version

You don't need to know our product to choose. Every version here is the same 9-area assessment; the additions change who can run it and what the record proves.

Do other people run the assessment?

If you run it yourself and know the method, the plain steps are enough: #1. The moment a manager who isn't a specialist does it, the guidance needs to be on screen next to each area: #2.

Do you need photo proof?

A written assessment meets the duty; photos show the actual condition of each area. If a written record is enough, #1 or #2. If you want the equipment, the storage, and the loads themselves on camera next to their answers, #3.

Need both? Open the version that matters most in the playground and add the other's steps. That is how the product works anyway: every option here is the same assessment with steps added.

Conclusion

Manual handling injuries are common, often serious, and almost always preventable with the right controls. Every version above is the same 9 areas a manual handling risk assessment should cover, each a group of three prompts; the additions put guidance or a photo inside every area's group. Pick the one your business needs and build on it in the playground.

Build your own manual handling risk assessment on Pilla.