Videos in work elements

Videos can be linked to individual work elements, providing just-in-time training when staff need it most.

What are video-linked work elements?

Videos are not a separate element type. Instead, any work element (text, number, photo, checklist, etc.) can have a video attached to it. When a video is linked to an element, staff see a video button on the element card while completing work, giving them access to relevant training material at the point of need.

Staff experience with video-linked elements

When staff encounter a work element with a linked video, they will see a video icon and the video title displayed below the element's instruction text.

Watching a linked video

1. Open the work item
2. Find the element with the video indicator (video icon and title below the instruction)
3. Tap the video title to open the built-in video player
4. Watch the video for guidance
5. Close the player and continue completing the element

If the video is still processing, tapping it will show a message: "This video is still processing. Please try again shortly."

Completion tracking

When you watch a video linked to a work element:

• Your viewing progress is recorded
• Managers can see who watched the video
• The video viewing is tracked alongside normal work completion

Benefits of video-linked elements

Just-in-time training

Video-linked elements deliver training:

• Right when it is needed
• In the context of the actual work
• Without requiring separate library browsing
• Ensuring relevance and retention

Consistent procedures

Using video-linked elements ensures:

• Everyone receives the same instructions
• Procedures are demonstrated visually
• New staff get proper guidance
• Standards are maintained

Tips for staff

• Watch linked videos for helpful guidance before completing the element
• Pay attention to safety-related content
• You can reference videos again if you need a refresher
• Ask your manager if a video is unclear