Managing videos

As a manager, you can upload videos to share training content, safety briefings, and updates with your team. This guide covers uploading, editing, and organising your video library.

The upload button is only available to managers and admins. Staff members cannot upload videos.

Uploading videos on mobile

To upload a new video:

1. Open the video library by tapping the video icon in the floating bar
2. Tap the blue plus button in the top right of the Videos screen
3. The Upload Video screen opens

Selecting a video file

1. Tap Select Video
2. Grant permission to access your video library if prompted
3. Choose a video from your device
4. The selected video's name and file size appear

Videos can be up to 1 hour in length. If a video is stored in iCloud but not downloaded locally, you will see a "Video Not Available" alert asking you to download it to your device first.

You can remove the selected video by tapping the X icon next to the file details.

Adding title and description

Fill in the video details:

• Title (required) - A clear, descriptive name for the video
• Description (optional) - Additional information, instructions, or links

Links in the description become tappable when staff view the video.

Choosing a tag

1. Tap the Tag field
2. Select an existing tag from the list
3. Or type a new name and create a new tag

Tags help organise your video library and make content easier to find.

Setting visibility

Choose who can see the video:

• All teams - Everyone in your organisation can see the video
• Specific teams - Only selected teams have access

If you select Specific teams, the Select teams screen opens where you can check the teams that should have access. The label updates to show how many teams are selected (e.g. "Specific teams (3 selected)").

Public sharing

Control whether the video can be shared via a public link:

• Disabled - Video only accessible within the app
• Enabled - A shareable link can be copied from the player

Completing the upload

1. Ensure all required fields are filled (Video File, Title, Tag)
2. Tap Upload in the top right
3. The form resets and the screen title changes to Add another video
4. The upload continues in the background

You can continue using the app while the video uploads and processes. Processing can take a few minutes.

Uploading videos on web

To upload a new video on the web:

1. Open the Videos tab
2. Open the menu and select Upload Video
3. The Upload Video drawer opens on the right side

Selecting a video file

1. Click the dashed upload area or drag and drop a video file onto it
2. The upload area reads Click to select or drag and drop
3. Once selected, the file name and size appear with an X button to remove it

Adding details

The form fields are the same as on mobile:

• Title (required)
• Description (optional)
• Tag (required) - Select from the dropdown or type a new tag name and click Add
• Visibility (required) - All teams or Specific teams with a team selector
• Public Sharing - Disabled or Enabled

Completing the upload

1. Click Upload in the top right of the drawer
2. A toast notification confirms the video is uploading
3. The drawer closes and the video appears in the table as "Processing..."

Editing videos on mobile

To edit an existing video:

1. Open the video library
2. Tap the menu icon (three dots) on the video row
3. The Edit Video screen opens

What you can change

On the Edit Video screen you can modify:

• Title - Update the video name
• Description - Change or add description text
• Tag - Move the video to a different category
• Visibility - Change which teams can access the video
• Public Sharing - Enable or disable the shareable link

Tap Save in the top right to apply your changes.

Replacing the video file

To replace the video content while keeping the metadata:

1. Open the video for editing
2. Tap Existing video (tap to replace)
3. Select a new video file from your device
4. Tap Save

The new video uploads and replaces the old one. Processing may take a few minutes.

Editing videos on web

To edit a video on the web:

1. Click the actions menu (three dots) on the video row
2. Select Edit Video
3. The Edit Video drawer opens on the right with the same fields as the upload drawer, pre-filled with the current values

Click Save in the top right of the drawer to apply your changes. You can also replace the video file by clicking the Existing video (tap to replace) button and selecting a new file.

Deleting videos

On mobile

1. Open the video for editing (tap the three dots on the video row)
2. Scroll to the bottom
3. Tap Delete Video (red button)
4. A confirmation dialog appears: "Are you sure you want to delete this video? This action cannot be undone."
5. Tap Delete to confirm, or Cancel to go back

On web

1. Click the actions menu (three dots) on the video row
2. Select Delete Video
3. A confirmation dialog appears asking you to confirm
4. Click Delete to confirm, or Cancel to go back

The video is permanently removed from the library. This action cannot be undone.

Tips

• Use clear, descriptive titles that explain the video's purpose
• Keep descriptions up to date with current information
• Choose appropriate tags to help staff find content
• Set visibility correctly during upload to avoid confusion
• Consider replacing a video instead of deleting if you need to update the content