About the Pilla app
We've been helping frontline teams for decades.
We were founded in 2018, but our teams have decades more experience of helping frontline teams achieve their goals.
Our founder has nearly two decades of frontline experience
Pilla was founded by Liam Jones, who has spent close to twenty years working with frontline teams across multiple industries. His career began as a graduate manager in the builders merchant sector, where he learned the fundamentals of team leadership, stock management, and daily operations.
From there, Liam moved into health and safety within the construction industry, where he ran training teams responsible for keeping people safe on site. He later founded a health and safety consultancy, advising businesses on compliance, risk management, and operational standards.
In 2018, Liam left construction to focus on retail and hospitality, applying everything he had learned about compliance, operations, and team management to an industry where managers are stretched thin and the margin for error is small. That experience became the foundation of Pilla.
Liam's Qualifications
- Level 5 NVQ Diploma in Management
- Senior management and leadership qualification
- PRINCE2
- Structured project management methodology
- PTTLS
- Preparing to Teach in the Lifelong Learning Sector
- NEBOSH Certificate
- National qualification in occupational health and safety
- Level 3 Food Safety
- Advanced food safety management for supervisors and managers
Our goal
Every check completed, every shift clocked in, every training video watched, every task signed off. Each one is a moment where a frontline team member did the right thing at the right time.
That is our target. When we reach 100 million activities per year on Pilla, it means frontline businesses across the country are running safer, smoother, and more consistently than ever before.
100,000,000
activities per year