
Liam Jones
Founder, Pilla App
Live stream will appear here
Learn how to assess violence at work risks, build violence prevention into your health and safety system with Pilla, and use AI to automate the process.
Join Liam Jones, founder of Pilla and a qualified food safety consultant, for a session on violence at work risk assessments.
Late-night venues and customer-facing businesses face real risks of violence towards staff from customers, intoxicated individuals and opportunistic criminals. A structured risk assessment helps you identify who is most at risk and what controls can prevent or reduce harm.
Staff working late hours face increased exposure to intoxicated customers, reduced visibility and fewer colleagues nearby. Cash on premises, tills in open view and insecure entry points all increase the risk of robbery and confrontation, so cash handling procedures, safe use and CCTV coverage should be assessed.
De-escalation training, door supervision, incident reporting procedures and clear policies on refusing service all help protect your team. Lone workers closing up at night are particularly vulnerable, so arrangements should ensure they can lock up safely and confirm they have arrived home.
See how violence at work risk assessments fit into your wider health and safety management system in Pilla. We walk through how to build this into your system so that your team has clear processes, accountability, and a documented trail that proves compliance.
Learn how AI can speed up this process and connect Pilla to your other tools, giving you a much more joined up system across your business.
Bring your questions , we'll be answering them live throughout.