Liam Jones
Founder, Pilla App
Live stream will appear here
Learn how to assess front of house hazards, build FOH risk assessments into your health and safety system with Pilla, and use AI to automate the process.
Join Liam Jones, founder of Pilla and a qualified food safety consultant, for a session on front of house risk assessments.
Understand
Front of house areas carry a different set of risks to back of house, involving interactions with the public, service flow and customer zones. A separate FOH risk assessment is essential because a general site-wide assessment will not capture the specifics of walkways, counters and seating areas.
Wet floors from spills, trailing cables, uneven surfaces and busy traffic flow all contribute to slip and trip risks that need specific controls. Moving furniture, handling deliveries and changing stock all pose manual handling risks that should be assessed based on who is doing the lifting, how heavy the loads are and what equipment is available.
Front of house areas also have their own electrical and fire risks, from decorative lighting and heated displays to overloaded sockets and blocked fire exits. Late-night venues face additional risks around customer behaviour, noise exposure and cash handling that need to be assessed separately from general operational hazards.
Apply
See how FOH risk assessments fit into your wider health and safety management system in Pilla. We walk through how to build this into your system so that your team has clear processes, accountability, and a documented trail that proves compliance.
Automate
Learn how AI can speed up this process and connect Pilla to your other tools, giving you a much more joined up system across your business.
Bring your questions , we'll be answering them live throughout.