Liam Jones
Founder, Pilla App
Live stream will appear here
Learn how to structure restaurant opening and closing routines, build them into your food safety system with Pilla, and use AI to automate the process.
Join Liam Jones, founder of Pilla and a qualified food safety consultant, for a session on restaurant front-of-house opening and closing routines.
Understand
Consistent opening and closing routines prevent missed tasks, reduce complaints, protect food safety standards, and make sure the morning team never walks into yesterday's mess. Two paired templates give your front-of-house team a structured, repeatable process for both ends of the day.
The opening routine takes your team from external areas through to the toilets, covering signage, sweeping the entrance, cleaning door glass, setting tables with cutlery and napkins, preparing the cash float, filling ice wells, stocking garnish trays, and confirming toilet ventilation is working. The closing routine works through every zone in reverse: toilet disinfection and restocking, bar tasks like draining ice wells and cleaning bar mats, dining room reset including wiping all tables and vacuuming under them, entrance cleaning, external bin checks, securing outdoor furniture, and finally locking all doors and setting the alarm.
Pest prevention is built into the closing routine. Discarding fruit garnishes, draining ice wells, emptying all bins, and removing waste to external storage with lids shut are all specific pest-prevention steps. Waste and perishable items left inside the building overnight are primary attractants for mice, cockroaches, and fruit flies. Both templates are assigned as daily recurring activities, recording who completed each check and when. This creates a documented trail that managers can review, and ensures every shift starts and ends to the same standard regardless of who is on duty.
Apply
See how restaurant opening and closing routines fit into your wider food safety management system in Pilla. We walk through how to build this into your system so that your team has clear processes, accountability, and a documented trail that proves compliance.
Automate
Learn how AI can speed up this process and connect Pilla to your other tools, giving you a much more joined up system across your business.
Bring your questions , we'll be answering them live throughout.