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Maintenance & Contamination + AI

Wednesday 20 May 2026 · 2:00 PM2:30 PM

Register for this webinar

Liam Jones

Liam Jones

Founder, Pilla App

Live stream will appear here

Learn how planned maintenance prevents physical contamination of food, plus how Pilla and AI help you build maintenance procedures into your system.

Join Liam Jones, founder of Pilla and a qualified food safety consultant, for a session on maintenance & contamination.


Understand

Walls must be smooth and non-porous, floors must be non-slip and easy to clean, ceilings must prevent accumulation of dirt, and lighting must be shatterproof to prevent glass contamination of food.

A cracked tile, a damaged ceiling panel, chipped crockery, or a worn utensil can all result in physical contamination that could injure a customer. Planned inspections identify problems before they become serious.

Report issues immediately to management, remove damaged items from use, discard chipped crockery or damaged utensils, and document the fault. Never continue using equipment that could contaminate food.

Fridge failures, dishwasher breakdowns, and ventilation problems all create immediate food safety risks. Documented contingency plans ensure staff know exactly what to do when critical equipment fails.

Apply

See how maintenance & contamination fits into your wider food safety management system in Pilla. We walk through how to build this into your system so that your team has clear processes, accountability, and a documented trail that proves compliance.

Automate

Learn how AI can speed up this process and connect Pilla to your other tools, giving you a much more joined up system across your business.


Bring your questions, we'll be answering them live throughout.