Food Safety Management System

HACCP implementation, food safety protocols, and management systems to ensure compliance and protect your guests and business.

1990 Food Safety Act (UK): What you need to know to be compliant.

Learn about the Food Safety Act 1990, a crucial UK law ensuring food safety and consumer protection. Explore key obligations for food businesses.

Cooking shellfish safely in your food business.

Learn how to safely store, handle and serve shellfish in your food business to avoid food poisoning risks for customers.

Defrosting frozen foods properly and safely.

Defrost meat and frozen food safely to avoid poisoning.

Environmental Health Officers (EHOs): Everything You Need To Know

Environmental Health Officers (EHOs) have an important job, here's what they do and how they can affect your business.

Food hygiene certificate requirements in your business.

Learn about food hygiene certificate requirements for your business. From level 1 for kitchen porters to level 4 for senior managers, find out what training is needed to keep food safe.

Food hygiene rating checklist to prepare for your next inspection.

Use this food safety checklist inside the free Pilla app to monitor food safety every week and prepare correctly for your next food hygiene inspection.

Food poisoning reporting processes

How to deal with a food poisoning allegation report from a customer and how to report it.

HACCP Meaning: What exactly is it?

HACCP is a food safety system which your business should be using to control food based risks.

Health and safety policy statement template for hospitality.

Create a statement of intent for your health and safety in the hospitality industry using our health and safety policy statement template.

How to Carry out Food Safety Audits

Carrying out digital food safety audits will help you stay food safety compliant in your hospitality sites.

How to cook fish safely in your food business

Keep fish safe to eat with proper storage and cooking. Learn how to avoid scombroid poisoning from high-risk fish like tuna and mackerel.

How to cook problem foods safely in your hospitality business.

Learn how to safely prepare eggs, pulses, rice and other high-risk foods to avoid food poisoning in your restaurant or catering business.

How to cook sous vide safely in your food business.

Understand how to cook sous vide safely in your hospitality business.

How to cook sushi rice safely.

Learn how to safely prepare sushi rice to prevent bacterial growth. Mixing the rice with vinegar helps, but you must check the pH is below 4.5. Prepared rice can be kept at room temperature for up to 4 hours.

How to create an allergen matrix in your food business.

There are 14 major food allergens which your business should be most concerned about controlling.

How to deal with food complaints and incidents.

Learn how to handle food complaints effectively, from general issues to serious allegations, while maintaining high food safety standards.

How to deal with issues in hospitality.

Issues happen in hospitality, but having a solid plan fir reporting and correcting those issues is where the difference is made.

How to get to grips with the 4cs of food safety.

Understand the 4 c's of food safety to reduce the chance of food poisoning.

How to identify food safety risks in your business.

Learn about these common food safety risks and add a statement to your policy.

How to implement proper sanitiser use and method.

Learn how to use sanitiser properly to reduce bacteria on surfaces and keep your kitchen safe. Follow the manufacturer's instructions for dilution and contact time.

How to maintain food staff fitness for work.

Carry out fitness for checks and train staff on your fitness for work processes. This is how you carry out your fitness for work rules inside Pilla.

How to manage allergens in your food business.

Understand how to manage allergies and protect your customers.

How to manage cold buffets and functions safely in your business.

Learn how to safely manage cold buffets and functions. Discover essential storage, preparation, and protection tips to avoid food safety risks.

How to manage cross contamination in bar areas.

Learn how to prevent cross contamination in bar areas, including proper hygiene, cleaning ice machines and post mix equipment, and handling glassware safely.

How to manage E coli in food businesses.

Understand e coli control measures to prepare food safely.

How to manage food waste in your hospitality business.

Learn how to manage food waste in your hospitality business to keep pests away and avoid cross-contamination. Tips include proper bin usage, waste area cleanliness, and staff hygiene.

How to manage hot buffets and functions safely in your business.

Ensure hot buffets are safe for customers by maintaining proper food temperatures, preparation, and handling procedures.

How to manage personal hygiene in the kitchen.

This is what proper personal hygiene in the kitchen looks like and this is how you can carry out your personal hygiene rules using Pilla.

How to manage pests in your food business.

Understand integrated pest management to control pest population.

How to manage ready to eat foods safely in your business.

Learn how to handle ready-to-eat foods safely, from checking temperatures and packaging on delivery to storing and preparing them properly. Key tips include washing produce, keeping foods separate and training staff well.

How to properly manage food stock rotation and date labelling.

Learn how to manage stock rotation properly as part of your food safety.

How to properly use cloths in your food business.

Prevent cross-contamination by understanding proper use of cloths in your restaurant.

How to reduce physical food contamination through maintenance.

Understand how equipment and site maintenance reduced physical contamination of food.

How to safely reheat foods in your hospitality business.

Learn how to safely reheat food in your hospitality business, including the correct temperatures, equipment, and procedures to follow.

How to serve raw egg cocktails safely.

Learn how to serve raw egg cocktails safely using pasteurised eggs. Vulnerable groups must be warned about raw eggs in drinks.

How to Set Up Cooked Food Temperature Checks

Use digital record keeping to maintain food safety temperatures for cooking every day in hospitality.

How to Set Up Dishwasher Temperature Checks

Use a digital dishwasher temperature record sheet and corrective actions to ensure wash cycle dishwasher temperature.

How to Set Up Food Delivery Checks

Inspect food deliveries in hospitality and keep food delivery records to improve food hygiene and food quality.

How to Set Up Food Probe Thermometer Checks

Use digital record keeping to test and calibrate your food temperature probes.

How to Set Up Freezer Temperature Checks

Use a digital freezer record sheet and corrective actions ensure the correct freezer temperatures.

How to Set Up Fridge Temperature Checks

Use a digital fridge temperature record sheet and carry out corrective actions to maintain the best fridge temperature.

How to Set Up Hot Holding Temperature Checks

Use digital record keeping to maintain food temperature in your hot holding equipment.

How to show food hygiene compliance using Pilla.

Keep food hygiene records in one place to easily show inspectors your compliance and boost their confidence in your safety standards.

How to store food safely in your hospitality business.

Understand how to store food properly to improve food safety.

How to use 'clean as you go' in your hospitality business.

Clean as you go is the cleaning method to use to ensure food hygiene standards are kept high and surfaces are kept safe and clean.

How to use barbecues to improve food safety.

Learn how to safely use a barbecue and avoid common food safety risks like undercooking or cross-contamination. Get tips on proper hygiene, food storage, cooking times and more.

How to use blast chillers properly in your food business.

Learn how to use a blast chiller properly to rapidly cool food and maintain food safety in your business. Key tips include chilling food within 90 minutes, cleaning the unit often, and training staff on correct usage.

How to use microwaves safely in your food business.

Learn how to safely use microwaves in your food business to avoid food poisoning. Get tips on proper containers, defrosting, cleaning and more.

How to Write a Food Safety Policy Statement

Create a comprehensive food safety policy for your business with this guide. Learn essential steps to ensure compliance, manage allergens, and protect consumer health.

Using a two stage cleaning process in hospitality and retail.

Instruct staff to use a two stage cleaning process in your cleaning schedules on the Pilla app or offline.

What is safer food better business (UK): Should you use it?

Understand Safer Food Better Business (SFBB) for UK food safety compliance. Learn implementation strategies and improve your food hygiene rating effectively.

What is the range of food hygiene ratings (UK)?

Get to grips with the food hygiene ratings to what the range of scores means for your business.