Fiix vs UpKeep (2026): a Rockwell CMMS with plant connectors, or a mobile CMMS with Nova

I ask the same twelve questions on every comparison. For Fiix I went back to help, the live pricing page and the API docs. For UpKeep I went back to help, product pages and the live pricing page. I read those public docs on 16 September 2026. Where they stay quiet, I stay quiet.

I am Liam Jones. I founded Pilla after more than ten years running hospitality operations, food safety and frontline teams. On 16 September 2026 I sat with Fiix help: about your Fiix CMMS, about tasks, task groups, add attachments to a task, about workflows, about Fiix MAX, MAX on the mobile app, inspection follow-on work orders, e-signatures, work-order notifications, the API FAQ and the live pricing page, then with UpKeep help: checklist templates, conditional logic, how to edit a checklist template, required tasks, work-order photos and files, Nova modes, Nova Workflows, work-order Activity, External Chat, the public API and the live pricing page. I have not lived in a paid Fiix or UpKeep account for this write-up. I am telling you what their docs say.

Fiix sells a Rockwell CMMS for work orders, assets, parts and preventive maintenance. UpKeep sells a mobile CMMS for work orders, assets, parts and preventive maintenance. They overlap on work orders, parts and PMs. They split on Rockwell plant connectors versus Nova, Safety and public Essential pricing. I built Pilla for a different job: AI acting inside the run.

Fiix holds work orders, assets, parts and preventive maintenance in one CMMS. You prove the check with photos, notes and, on Enterprise, e-signatures. You fail an inspection and open a follow-on work order. You schedule calendar, meter, event or sensor-based PMs, and you can add MAX Q&A, Foresight and Asset Health. They brand it as Fiix, a Rockwell Automation company. You still search for Fiix.

I would keep Fiix if I needed a Rockwell CMMS with assets, parts, meters and plant connectors. That stack is a fair reason to stay.

UpKeep holds work orders, checklists, assets, parts and preventive maintenance in one CMMS. You prove the job with photos, signatures and timestamps. You flag a failed check and, on higher plans, automation can open the next work order. You can add Safety, Learn, Edge sensors and Fleet on the same platform. Nova is included with monthly credits on every listed plan.

I would keep UpKeep if I needed a mobile CMMS with Nova, Safety and Edge from one vendor. That stack is a fair reason to stay.

If the job is a Rockwell CMMS with assets, parts and plant connectors, keep Fiix. If the job is a mobile CMMS with Nova, Safety and Edge, keep UpKeep. I built Pilla for a different job. You draw the process on a canvas. The team runs it on a phone, tablet or the web app. Pilla checks the work as it comes in and follows up when something needs you. I did not build a CMMS, shift scheduling, payroll, HR, spare parts or sensors. If you need those, keep them on Fiix, UpKeep or another vendor. You can open Pilla the same day. Starter is £49 a month with 500 processed workflows. Pro is £99 with 1,000, and adds AI automations inside Pilla. Every new account gets a 14-day trial of every Pro feature, with no card. People are unlimited.

I would keep Fiix if I needed a Rockwell CMMS with assets, parts, meters and plant connectors. I would keep UpKeep if I needed a mobile CMMS with Nova, Safety and Edge from one vendor. If I wanted the work drawn on a canvas and AI acting inside the run, with DMs and MCP, I would use Pilla, and I would keep assets, parts, PMs and sensors somewhere else.