How Pilla works
You set the process. Your team follows it. Pilla keeps it on track
Start with one job your team already does. Turn it into a workflow, put it in their hands and decide where Pilla should check or follow up.
Set out exactly what should happen
Give each person clear steps on any device
Tell Pilla what to check and how to follow up
Pilla AutomationCheck the photo and message the team if it still looks dirty
by Jamie
Slack AutomationSend me a Slack message if the rating is 4 or 5
by Sarah
How dirty was it on arrival?
1 (light) to 5 (heavy).
Photo of the cleaned area
Take a photo of the area after you've cleaned it.
Sign off the clean
Confirm everything is complete.
Set out exactly what should happen
Start with a process you already know. Describe it to Pilla or build it on the canvas, then put every instruction, input and decision in the order the work should happen.
- Add the instructions people need at each point
- Choose what they must check, record or sign off
- Set when the workflow runs and who should complete it
How dirty was it on arrival?
1 (light) to 5 (heavy).
Photo of the cleaned area
Take a photo of the area after you've cleaned it.
Sign off the clean
Confirm everything is complete.
Put the work in your team's hands
Each person opens the same current workflow on mobile, tablet or the web app. They see what to do next and record the evidence while the work is happening.
- Show clear instructions at the point of work
- Capture answers, photos, readings and signatures as people go
- Keep questions and handovers beside the work they belong to
How dirty was it on arrival?
1 (light) to 5 (heavy).
Photo of the cleaned area
Take a photo of the area after you've cleaned it.
Sign off the clean
Confirm everything is complete.
Tell Pilla what to check and how to follow up
You choose the rules and the moments that matter. Pilla can prepare people before work starts, check completed work against your standard and take the follow-up action you configured.
- Give people the context they need before a step
- Check submitted evidence against the rules you set
- Message the right person or update the right system when needed
Slack AutomationSend the completed check and evidence to the Operations channel
by SarahRate the completed check
1 (needs attention) to 5 (excellent).
Manager sign-off
Confirm the check is complete.
See what happened without asking for an update
Every workflow run creates its own record. See what finished on time, what ran late and what was missed, then open the exact work behind any result.
- Keep every answer, photo, reading and sign-off with the work
- Compare on-time, late and missed runs by day or team
- Move from a pattern into the workflow record behind it
You bring the process. The app, the access, and the running of it are already there
- Multi-tenant database
- Pilla runs a tenant-safe database and record layer, so you never design schemas, isolate accounts or maintain storage.
- Authentication and access control
- Pilla manages login, sessions and role-based access, so you never build account flows, permissions or security rules.
- Web and mobile app clients
- Pilla ships the web and mobile apps, so you never build interfaces, device experiences or separate client software.
- Offline sync
- Pilla handles offline storage and reconnection, so you never build sync queues, conflict resolution or recovery logic.
- Media storage and processing
- Pilla handles capture, uploads, storage and video processing, so you never build media pipelines or content services.
- Push notifications and live updates
- Pilla sends push alerts and real-time updates, so you never build event streams, delivery rules or messaging services.
- Integration and API layer
- Pilla runs the integration and API layer, so you never build connectors, token exchange flows or scheduled sync jobs.
- Hosting, releases and maintenance
- Pilla runs hosting, releases and maintenance, so you never provision infrastructure, deploy updates or fix servers.
“Pilla helps me have a day off knowing that procedures will be followed”
Charles
Owner of 11 Hospitality Sites
100+ staff
across different locations
300k+ steps
carried out by staff per year
15,000+ images
saved into a compliance audit trail