Group chats

A group chat is a custom chat with two or more teammates that you pick yourself. Unlike team chats, you choose the members, the name, and the picture. Use group chats for cross-team groups, project-specific chats, or any conversation where the team chat is the wrong scope.

What a group chat is

Group chats live alongside team chats and DMs in your chats list. Each one needs a name and a picture when it is created. Membership is fixed only at the moment of creation -- after that, any member can edit the group: change the name, swap the picture, add new people, or remove existing ones.

Creating a group chat on the web app

1. Open the Workflow runs view and pick the Chats tab.
2. Open the menu (the three dots) and select New Chat.
3. In the side panel that opens, tick the teammates you want to add. As soon as you select two or more other people, the button at the top changes to Next.
4. Tap Next. The panel switches to a Group info stage.
5. Fill in the group fields:
   • Group image (picture upload, required) -- tap the image button on the left to pick a picture from your computer.
   • Group name (text, required, placeholder: "Kitchen Team") -- the display name for the group.
   • Participants (list, read-only at this stage) -- the people you picked. Tap the X next to any name to remove them. You cannot remove yourself.
6. Tap Create at the top right.

A confirmation message reads "Group Created -- {group name} has been created" and the new chat opens.

Creating a group chat on the mobile app

1. Tap the chat bubble icon on the floating action bar, then tap the + button.
2. Pick two or more other people from the list. The button at the top right changes to Next.
3. Tap Next. The Group info screen opens.
4. Fill in the same three fields:
   • Group image (picture upload, required) -- tap the image button and pick a photo from your gallery.
   • Group name (text, required) -- the display name for the group.
   • Participants (list) -- tap the X next to any name to remove them. You cannot remove yourself.
5. Tap Create at the top right.

The chat opens immediately after creation.

Editing a group chat on the web app

Any member of a group can edit it.

1. On the Chats tab, find the group chat row.
2. Open the row menu (the three dots) and pick Edit Group. The edit panel opens.
3. Stage one (Edit participants) lets you change who is in the group:
   • Search (text, optional) -- filter the user list.
   • User list -- tick people to add, untick to remove. Your own row stays ticked and locked.
4. Tap Next when you have at least two other people selected.
5. Stage two (Edit group) lets you change the name and picture:
   • Group image (picture upload, optional) -- tap the image button to upload a new photo. The existing photo is shown if you do not change it.
   • Group name (text, required) -- edit the current name.
6. Tap Save at the top right.

The Save button only enables when you have made at least one change and the group still has a name plus two or more other members.

Editing a group chat on the mobile app

When you open a group chat on mobile, an edit icon (the pencil square) appears on the header. Tap it to open the Edit group screen. The fields work the same as the web edit flow:

• Group name (text, required, placeholder: "Kitchen Team")
• Group image (picture upload, optional) -- tap the image button to pick a new photo
• Participants (tickable list) -- tap people to add or remove them; search to filter

Tap Save at the top right when you are done. The screen closes back to the group chat.

Leaving a group chat

To leave a group chat, edit the group and untick yourself from the participants list... but Pilla does not let you do this. Your own row in the participants list is locked. To leave a group chat, ask another member to remove you, or remove yourself by having a member of the group save the changes for you.

Tips

• Group chats need a picture as well as a name -- there is no way to create one without both.
• Anyone in the group can edit it. There is no "owner" or admin role for group chats.
• A group needs at least three people in total (you plus two others). For a 1-on-1, use a direct message instead.
• The group picture and name show in the chats list and at the top of the chat. Keep names short and the picture recognisable.